NCR RealPOS 5943 User Manual Download Page 9 | Manualshive

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Chapter 1: Overview

1-3

Optional Mounts

Table Top Mount

The

5943

12”

Touch

LCD

display

can

be

mounted

on

the

Standard

Remote

Table

Top

Mount

(5964

‐

K030/K031).

21151b

Integrated Mount

The

5943

LCD

display

can

be

mounted

on

the

Standard

Integration

Tray

Display

Mount

(5964

‐

K022/K023),

which

is

used

in

the

various

terminal

integration

tray

mounts.

21203a

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Summary of Contents for RealPOS 5943

Page 1: ...NCR RealPOS 5943 12 Inch LCD Release 1 0 User Guide B005 0000 2043 Issue A...

Page 2: ...ducts as new technology components software and firmware become available NCR therefore reserves the right to change specifications without prior notice All features functions and operations described...

Page 3: ...pe and ratings of fuse Attention Pour pr venir et vous prot ger contre un risque de feu remplacer la fusible avec une autre fusible de m me type seulement Lithium Battery Warning Warning Danger of exp...

Page 4: ...an result in a risk of electric shock The conductor with insulation having an outer surface that is green with or without yellow stripes is the equipment grounding conductor If repair or replacement o...

Page 5: ...l Environment 2 1 Operating Range 2 1 Storage Range 2 1 Transit Range 2 1 Electrical Environment 2 1 Power Consumption 2 1 Weight 2 1 Dimensions 2 2 LCD Display 2 2 LCD Display on the Standard Table T...

Page 6: ...Procedures Removing the LCD Monitor from the Mount 5 1 Removing the MSR 5 2 Removing the Rear cover 5 5 Removing the Personality and Video Boards 5 6 Removing the LCD 5 9 Chapter 6 Circuit Boards Pers...

Page 7: ...2 led Display No MSR No Mount G11 5943 1100 12 led Display No MSR No Mount CG1 Compatibility The 5943 LCD Display is designed as an optional input output device for the following host terminals NCR Re...

Page 8: ...inance VESA Industry Standards Support full screen scaling of VESA Industry standard video modes refresh rates thru 1024x768 75Hz Support VESA 75mm mount standards do not recess mount plate Support cu...

Page 9: ...LCD display can be mounted on the Standard Remote Table Top Mount 5964 K030 K031 21151b Integrated Mount The 5943 LCD display can be mounted on the Standard Integration Tray Display Mount 5964 K022 K...

Page 10: ...1 4 Chapter 1 Overview Display Controls Power Indicator The LED is green while in the normal ON state and red while in the Power Save mode Power LED Indicator...

Page 11: ...on Range Temperature 40 to 60 C One week max Relative Humidity 5 to 95 Electrical Environment Power is supplied to the display either from an external power supply or through a Powered USB interface I...

Page 12: ...2 2 Chapter 2 Site Preparation Dimensions LCD Display 292 mm 11 5 in 329 mm 12 9 in 58 mm 2 3 in 248 mm 9 8 in...

Page 13: ...Chapter 2 Site Preparation 2 3 LCD Display on the Standard Table Top Mount 229 mm 9 0 in 280 mm 11 0 in 292 mm 11 5 in 254 mm 10 0 in...

Page 14: ......

Page 15: ...power supply source which meets Safety Extra Low Voltage SELV and LPS Limited Power Source requirements per UL1950 IEC 950 and EN 60 950 The power source must be certified by the appropriate safety ag...

Page 16: ...peripheral cable connectors are located on the bottom of the assembly VGA DVI USB Power Audio Connector Only Not Used Mounting Options The 5943 has a VESA standard 75mm mounting pattern on the back o...

Page 17: ...bles required DVI or VGA cable for video Powered Universal Serial Bus USB for power Note Optional Power Brick is available when USB power is not available on the host terminal DVI Connections Video Co...

Page 18: ...pter 3 Hardware Installation VGA Connections Video Connect the VGA Cable to the VGA connectors on both the 5943 LCD and host terminal 30306 VGA VGA 497 0435044 1m 1416 C972 0009 497 0435045 4m 1416 C9...

Page 19: ...Powered USB Cable Connections Power Connect the Powered USB Cable to the 5943 LCD and to one of the 12V Powered USB connectors on the host terminal 30307 USB Power 497 0476857 1 m 1432 C432 0010 497...

Page 20: ...USB Power Cable to the 5943 Power connector 2 Connect the Power Brick DC Cable to the USB Power Cable 3 Connect the AC Power Cord to the Power Brick and an AC outlet 30308a Power 497 0475509 4 0 m 143...

Page 21: ...Chapter 3 Hardware Installation 3 7 Cable Routing Standard Integration Tray Display Mount 5964 K022 K023 21202a Display Base Display Arm Display Cover Standard Remote Table Top Mount 5964 K030 K031...

Page 22: ......

Page 23: ...rmation such as the name serial number and manufacturer Supported Features Note Not all features are supported on every monitor Brightness Contrast V Position H Position Phase Clock Red Green Green Vi...

Page 24: ...Center Panel The Center Panel displays information pertaining the the selected control Refresh Button Use this button after connecting a new monitor to refresh the data About Button This button displ...

Page 25: ...ocedures are similar for the features The Color adjustment shown below is an example 1 Select the Colour button 2 Drag the slider to the right to increase the value of the property or to the left to d...

Page 26: ...4 4 Chapter 4 NCR Software OSD Utility...

Page 27: ...s section explains how to disassemble the 5943 LCD Display for servicing Caution Power down the terminal before disassembling the unit Removing the LCD Monitor from the Mount 1 Remove the screws 4 tha...

Page 28: ...5 2 Chapter 5 Disassembly Procedures Removing the MSR Note MSR is an optional feature 1 Remove the MSR Cover 2 captive screws MSR Cover...

Page 29: ...Assembly 2 screws 3 Disconnect the MSR Data Cable and Ground Cable Note When re installing the MSR you may find it easier to first remove the terminal Rear Cover to connect the MSR Data Cable MSR Cove...

Page 30: ...5 4 Chapter 5 Disassembly Procedures No MSR If the unit is not configured with an MSR there is a No MSR Cover to remove 2 screws No MSR Cover...

Page 31: ...Chapter 5 Disassembly Procedures 5 5 Removing the Rear cover 1 Remove the MSR Assembly or the No MSR Cover is there is no MSR present 2 Remove terminal Rear Cover 4 screws Rear Cover...

Page 32: ...y and Video Boards 1 Disconnect the Power LED Cable 2 Remove the PCBA EMI Cover one screw on each side and the 3 16 Hex screws 4 from the video connectors PCBA EMI Cover Power LED Cable 3 Slide the PC...

Page 33: ...Chapter 5 Disassembly Procedures 5 7 4 Carefully disconnect the cables from the boards Personality Board LED Backlight Cable Power Cable Video Board Power Cable LVDS Cable...

Page 34: ...5 8 Chapter 5 Disassembly Procedures 5 Remove the screws that secure the boards 3 on each board Personality Board Video Board...

Page 35: ...Pry the LED Lens open as shown to release the harness LED Harness LED Lens Removing the LED Lens Remove the LED Lens by pressing on the two latches and gently prying up on the bottom of the lens with...

Page 36: ...lastic latches around the edges of the Bezel Press on the latches on the bottom and side edges as you gently pry the LCD Assembly from the Bezel Plastic Latches 30323 Caution Use care when handling th...

Page 37: ...Chapter 5 Disassembly Procedures 5 11 3 Remove the LCD from the LCD Bracket 4 screws 30324 LCD Module LCD Bracket...

Page 38: ...Remove the Rubber Gasket from the Bezel Note when reassembling the gasket that it is installed on locator studs 9 in the Bezel with the keying tab at the top and with the ridge in the gasket facing d...

Page 39: ...6 Chapter 6 Circuit Boards Personality PCB 30326 USB Power J5 Audio J4 LED J1 MSR J2 LED Backlight J6 Power J8 Not Used...

Page 40: ...6 2 Chapter 6 Circuit Boards Connectors USB Power 1 2 8 7 Pin Function 1 Ground 2 Ground 3 12V 4 D 5 12V 6 D 7 Ground 8 Vbus...

Page 41: ...Chapter 6 Circuit Boards 6 3 Video PCB 30327 VGA CN2 DVI CN1 DC Inr JP1 LVDS CN6 Not Used...

Page 42: ...ctors VGA Video 10 1 5 15 11 6 Pin Function Pin Function 1 Red 9 5V DDC 2 Green 10 Sync GND 3 Blue 11 Monitor ID bit 0 4 Monitor ID bit 2 12 SDA for DDC 5 VGA detect 13 H Sync 6 Ground R 14 V Sync 7 G...

Page 43: ...Function Pin Function 1 Data2 13 Data3 2 Data2 14 5V 3 Data2 4_SHLD 15 GND 4 Data4 16 H_Plug_DET 5 Data4 17 Data0 6 DDC_CLK 18 Data0 7 DDC_Data 19 Data0 5_SHLD 8 A_VSYNC 20 Data5 9 Data1 21 Data5 10 D...

Page 44: ......

Page 45: ...oard use the following procedures 1 Disconnect the unit from the power outlet before cleaning 2 Use a soft cloth dampened lightly with a mild non abrasive soap water solution or 70 Isopropyl Alcohol 3...

Page 46: ...issolvent Thinner Benzene Compressed Air Solvents Bleach Cleaning the Glass 1 Do not wipe the screen with a cloth or sponge that could scratch the surface 2 Spray an ammonia based glass cleaner on a s...

Page 47: ...lectrostatic Discharge ESD which can cause failures when swiping cards that have metallic hologram stripes Swipe the card through the MSR in a smooth motion Only swipe it down ONCE and up ONCE Allow t...

Page 48: ...ng an MSR Cleaning Card before treating it with a MSR Treatment Card For low use retail establishments the cleaning and treatment procedures should be followed at least once per month In areas of extr...

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