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WARRANTY

Warranty terms vary by region and country.

All parts of this product that are subject to normal wear and tear are not included in the
warranty. In general, damages due to the following are not covered by the warranty.

Improper or insufficient maintenance

Improper use or unauthorized modifications of the product.

Inadequate location or surroundings.

For detailed warranty arrangements please consult your contract documents.

Summary of Contents for OPTIC 12

Page 1: ...INSTALLATION INSTRUCTIONS NCR OPTIC 12 FOR WAYNE HELIX STANDARD 6002 0007 8801 497 0524410 Issue A...

Page 2: ...e terms and conditions of an agreement you have with NCR NCR s copyright notice must be included It is the policy of NCR Corporation NCR to improve products as new technology components software and f...

Page 3: ...n for end users System Administrator and Maintenance Technician NCR Field Engineering and VAR OEM Hardware and System Integrators Notice This document is NCR proprietary information and is not to be d...

Page 4: ...these should they be required Locate the switch or circuit breakers that shut off all power to all fueling equipment and dispensing devices TOTAL ELECTRICAL SHUT OFF BEFORE ACCESS Any procedure requi...

Page 5: ...nderstand the procedures before beginning work FOLLOW THE REGULATIONS Regulations in OSHA Occupational Safety and Health Administration national state and local codes including customer requirements m...

Page 6: ...jury or death Signal Words Warning Alerts you to a hazard or unsafe practice which will result in death or serious injury Warning Alerts you to a hazard or unsafe practice that could result in death o...

Page 7: ...rt of defective missing wrong component Description of Failure please be specific For example display will not power on Customer Requestor s contact name phone number and or e mail address Address to...

Page 8: ...tear are not included in the warranty In general damages due to the following are not covered by the warranty Improper or insufficient maintenance Improper use or unauthorized modifications of the pr...

Page 9: ...the defective equipment Serial Number of the defective equipment Equipment location in the store Description of the problem including any system error codes error condition or guidance to the area of...

Page 10: ...viii...

Page 11: ...ix REVISION RECORD Issue Date Remarks A Jan 2019 First Issue...

Page 12: ...x...

Page 13: ...YNE HELIX STD 7 UNINSTALL THE HELIX CABINET COMPONENTS 12 UNINSTALL THE DISPENSER UPPER COLLAR FRAME 23 UNINSTALL THE METAL BRACKET COMPONENTS FROM THE DISPENSER 27 INSTALL THE OPTIC 12 INTO THE STAND...

Page 14: ...xii...

Page 15: ...lix dispenser A single side installation is not possible Caution Do not proceed unless two OPTIC 12 Retrofit kits are available for installation on a Helix Headless Dispenser Part Number Part Name Qua...

Page 16: ...de Slide Rail Assembly 1 006 8611475 Slide Rail Screw 6 006 8611847 Slide Rail Nut 6 497 0520603 Speaker Gasket Bracket 1 497 0519552 Speaker Gasket set of 2 1 006 8626488 Speaker Bracket Screw 1 497...

Page 17: ...REQUIRED TOOLS 3 REQUIRED TOOLS T7 Torex Key 3mm Allen Key Phillips head screw driver Flat head screw driver Helix dispenser key Rubber mallet Tin Snips...

Page 18: ...4...

Page 19: ...RECOMMENDED MATERIALS 5 RECOMMENDED MATERIALS Solvent to remove gasket material Scraping tool Cloths for cleaning...

Page 20: ...6...

Page 21: ...llow these steps to uninstall Helix STD components prior to installing the NCR OPTIC 12 components OPEN THE WAYNE HELIX STD 1 Using the provided key for the dispenser unlock the lower metal frame on t...

Page 22: ...sing a T7 Torex driver holding the upper and lower collar frame sections together Retain the screws and set aside b Using a flathead driver leverage the plastic latch on the upper plastic frame away f...

Page 23: ...fall causing injury to the installer or damage to the frame itself Hold in place to prevent injury or damage 4 Repeat the previous steps to remove the Metal Collar Frame on the opposite side of the di...

Page 24: ...YNE HELIX STANDARD STD FOR NCR OPTIC b Pry up on the points indicated until the shoulder is loosened Pull the rest of the way off c Repeat the removal step on the other dispenser shoulder Retain both...

Page 25: ...ly enough force to loosen the shoulder piece but not enough to snap off the capturing feature These components will be reinstalled 6 Verify the upper plastic collar frame on each side of the dispenser...

Page 26: ...from the upper Plastic Collar Frame a Note all connections to the Helix Customer Display Unplug all connections to the Helix Customer Display and unscrew the grounding wire screw from the plastic coll...

Page 27: ...eaker inside the dispenser cavity Retain attaching hardware d Uninstall the speaker attachment bracket using a T7 Torex driver or Phillips head driver depending on screw type on the center screw Remov...

Page 28: ...14 PREPARE THE WAYNE HELIX STANDARD STD FOR NCR OPTIC 3 Uninstall the PPU panel a Pull out the Helix STD components and PPU Panel attached to the slide rails...

Page 29: ...om the PPU board totalizers if present Grade Select Buttons and Call Button if present on PPU panel Note Up to 5 PPUs may be included depending on the configuration c Note the location of each Totaliz...

Page 30: ...are Discard the metal bracket Note Depending on the PPU configuration the PPU board could be held on by 2 to 5 screws to the metal bracket f Disengage the three plastic securing latches at the top of...

Page 31: ...IC 17 g Remove and discard the string gasket from the PPU panel 4 Remove the Helix STD Components a Unplug all cables included in the black sleeved cable bundle from the Helix STD components attached...

Page 32: ...18 PREPARE THE WAYNE HELIX STANDARD STD FOR NCR OPTIC b Open the printer door using the site assigned printer key and pull out the printer...

Page 33: ...D FOR NCR OPTIC 19 c Unplug the printer cables from the printer unit d Unclip the Printer Cables from the routing channel along the side of the printer Pull the cables through the printer door opening...

Page 34: ...AYNE HELIX STANDARD STD FOR NCR OPTIC e Check that all connections are unplugged from the Helix STD components including grounding wires and unzip the cable bundle from the STD slide bar and place int...

Page 35: ...y out of the dispenser Depress the plastic catch lever on each slide bar track and pull out the STD components until the slide bars clear the dispenser Discard the Helix STD components Caution The Hel...

Page 36: ...e rails from inside the dispenser Depress the red security latch on the back side of the slide rail and pull the track out of the dispenser slide rail Discard the rails 5 Remove reused cables from the...

Page 37: ...Call Intercomm Button cables if present on the PPU panel from the Cable Bundle Retain these cables and their dispenser connections c Cut all cable ties holding the bundle Remove and discard all other...

Page 38: ...e collar frame until the hinge pin clears the hinge tab Rest the right side of the frame on the dispenser 4 Repeat the process on the left side hinge pin and hinge tab Push out on the tab and lift up...

Page 39: ...D STD FOR NCR OPTIC 25 5 Uninstall the Prop Rod Bracket a Turn the Upper Collar frame on its side with the Prop Rod Bracket facing up b Push up on the bracket while wiggling side to side until it clea...

Page 40: ...racket until it is fully removed Retain the Prop Rod Bracket 6 Remove the Customer Display from the plastic collar frame Unscrew the remaining three screws holding the Customer Display with a T7 Torex...

Page 41: ...crew the two screws from the bracket Note Detach any ground cables connected to the bracket at this time Discard the attaching hardware b push in the catch on one side and firmly push up or use a rubb...

Page 42: ...acket and attaching hardware 2 Repeat the previous steps for the opposite side of the dispenser 3 Remove both bottom side metal brackets and attached components from the dispenser Some components may...

Page 43: ...PREPARE THE WAYNE HELIX STANDARD STD FOR NCR OPTIC 29 4 Remove the Helix STD Payment Controller Board components a Identify the board displayed below b Unplug all cables from the STD controller board...

Page 44: ...driver on the 4 corner screws holding the metal plates together Note Unscrew the outside screws attaching the STD Controller Board Plate to the larger metal plate not the board screw themselves Pushi...

Page 45: ...HELIX STANDARD STD FOR NCR OPTIC 31 5 Remove the lower metal plate from the dispenser to access the large metal plate previously holding the STD payment controller board a Unscrew the buzzer from the...

Page 46: ...32 PREPARE THE WAYNE HELIX STANDARD STD FOR NCR OPTIC b Attach the buzzer to the Pump Controller Metal Panel using the supplied adhesive pad 497 0521281...

Page 47: ...PREPARE THE WAYNE HELIX STANDARD STD FOR NCR OPTIC 33 c Remove the nuts on the bottom plate stud and any nuts holding a ground wire to the bottom plate Discard all hardware...

Page 48: ...g a pair of tin snips or hand cutters cut the bottom plate on the side of the buzzer as shown below Caution Before making the cut clear all cables away in the path of the hand cutters e Behind the Pum...

Page 49: ...Behind the Large Metal STD Payment Controller Board plate cut the plate in the location below Push on the plate until the cutter can get enough purchase on the plate g Move to the opposite side of the...

Page 50: ...bend down until the plate is pulled out of the dispenser side bosses holding it in place You may also need to bend the Stud tabs up and out of the way with a flat head driver located on the right side...

Page 51: ...remaining plate that held the STD payment controller board a Push from the back of the plate so it bulges towards you b Continue to pull on the plate until it disengages from the dispenser side bosses...

Page 52: ...38...

Page 53: ...y looking at the designation on the inside of the dispener PREPARE AND INSTALL THE HELIX POWER SUPPLY ASSEMBLY 1 Attach both OPTIC Power Supply Assemblies PSU 497 0515392 to the Helix PSU Mounting Bra...

Page 54: ...to the back of the Helix PSU Mounting Bracket Install the screw into the stud on one side and a PSU Screw B 006 8611215 and nut 006 8611426 assembly on the other side c Flip over and attach the second...

Page 55: ...SU Screw B 006 8611215 and nut 006 8611426 assembly into the location below 2 Install the Dispenser Cub to one of the PSU brackets Follow the Cub Installation Instructions 497 0514466 Acquire the Cub...

Page 56: ...Place the full Helix PSU Assembly into the dispenser cavity in the farthest back plastic bracket slots located in the center of the dispenser 4 Connect Helix Power Adapter Cables 497 0513686 to the Ma...

Page 57: ...INSTALL THE OPTIC 12 INTO THE STANDARD STD WAYNE HELIX 43 b Disconnect the main AC line c Acquire the Helix power adapter cable Plug in the pigtail end of the cable to the main AC line...

Page 58: ...AYNE HELIX d Connect the second Helix power adapter cable to the other pigtail end of the first connected cable e Connect the free pigtail end of the Helix power adapter cable to the Main Power Distri...

Page 59: ...both Helix Power Adapter Cables into the upper dispenser cavity a On Side A of the dispenser identify the cable routing duct in the lower right corner of the dispenser b Route the power adapter cable...

Page 60: ...the duct wrap tie the wire or twine to the cable and guide into and up the routing duct 6 Route the Helix Pump Comm Adapter Cable 497 0519397 into the wiring duct Only one Comm Adapter Cable is needed...

Page 61: ...HE OPTIC 12 INTO THE STANDARD STD WAYNE HELIX 47 b Route the comm connection through the cable routing duct and pull out from the bottom c Plug the four pin connector to the comm pass through on the c...

Page 62: ...INSTALL THE OPTIC 12 INTO THE STANDARD STD WAYNE HELIX d Plug in the green connector to the Dispenser Cub 7 Connect the preinstalled PSU power cables to the previously routed Helix power adapter cabl...

Page 63: ...CAT network cables Yellow for LAN 497 0513384 and Red for Data 497 0513383 to the Dispenser Cub a Connect the Side A connection in the LAN 1 Yellow RS232 1 Red connections Route the Side A connections...

Page 64: ...es to fall into the B side dispenser cavity INSTALL THE COLLAR FRAME 1 Acquire the Plastic Upper Collar Frame 497 0517598 Install the retained Prop Rod bracket to the new plastic collar frame in the n...

Page 65: ...DARD STD WAYNE HELIX 51 b Push in the Prop Rod Bracket until the retaining feature engages and holds the Bracket in place 2 Slide the new top plastic collar frame into the lower metal collar frame unt...

Page 66: ...2 INSTALL THE OPTIC 12 INTO THE STANDARD STD WAYNE HELIX 3 Secure the upper and lower frame collars together with the retained screws 4 Place in the hinge pin section of the upper collar into the hing...

Page 67: ...TD WAYNE HELIX 53 5 Install the other hinge pin into the hinge and apply force until the hinge engages onto the hinge pin 6 Repeat the previous steps for the opposite side of the dispenser 7 Reinstall...

Page 68: ...TO THE STANDARD STD WAYNE HELIX a Both dispenser frames should be lowered and lifted until each shoulder piece on each side is in position b Apply force to the top of each shoulder until it seated int...

Page 69: ...p rods after both shoulders are reinstalled PREPARE TO INSTALL THE OPTIC PANEL 1 Install the Customer Display onto the OPTIC Panel 497 0520725 a Install the Customer Display noting the orientation is...

Page 70: ...STALL THE OPTIC 12 INTO THE STANDARD STD WAYNE HELIX 2 Install the Speaker Gasket Brackets and Helix OPTIC Speaker b Remove the Speaker Hole Breakaways on each side of the OPTIC panel with a pair of p...

Page 71: ...with one provided screw 006 8626488 and one retained screw Note Note the position of the gasket and which side the brackets need to be installed on Match the Speaker Gasket Plate cutouts with the OPTI...

Page 72: ...aker to the OPTIC head unit 3 Prepare the PPU Panel and Slide Rails a Install the retained PPU board onto the new OPTIC metal PPU bracket 497 0521060 using the retained hardware Note Depending on the...

Page 73: ...l sections from the Helix STD slide rail and bracket assemblies Printer Side Slide Rail 497 0520739 Card Reader Side Slide Rail 497 0520740 by pulling back on the plastic latches as shown below c Inst...

Page 74: ...de rails into position and secure with the provided screw 006 8611475 and nut assembly 006 8611847 Repeat on the opposite side 4 Combine the PPU and Slide Rail components to make the PPU Slide Rail As...

Page 75: ...1 b If present place the Totalizer Bracket Assemblies in the previously noted location Keep in place and install inbetween the PPU Bracket and Slide Rail Assembly If no totalizers are present use the...

Page 76: ...he Printer Side Slide Rail onto the right side of PPU assembly with the screens facing away from you Place the Slide Rail over the bracket and insert the screw 006 8611475 into the top of the PPU Plat...

Page 77: ...ained Totalizer Bracket or spacer washer 006 8626923 should be in place at this time in the previously noted locations e Repeat on the Card Reader side to attach the Card Reader Side Slide Rail 5 Inst...

Page 78: ...Place the PPU Plastic panel onto the bottom edge of the Helix Panel making sure the gasket stays in place between the PPU and Helix panels c Adjust the brackets until the screw locations and panel hol...

Page 79: ...tall the previously removed screw and nut assemblies to attach the Slide Rail PPU assembly to the OPTIC 12 panel e Install the bottom gasket around the PPU Plastic Plate Start at the top edge of the P...

Page 80: ...ous steps for the second side s OPTIC 12 Assembly INSTALL THE OPTIC 12 ASSEMBLY INTO THE HELIX STD DISPENSER 1 Install the slide rails into the previously installed outer slide rails Push the OPTIC 12...

Page 81: ...in the power cable preinstalled on the PSU Yellow LAN Cable and Red Data RS232 Cable to the OPTIC 12 b Attach the printer grounding wire and one end of the 497 0513687 earth ground cable to the PSU g...

Page 82: ...TANDARD STD WAYNE HELIX c Remove the existing earth ground screw from the pump and retain for re installation d Attach the unused end of the 497 0513687 earth ground cable and 006 8611152 lock washer...

Page 83: ...ng the PSU to be grounded to the pump chassis as depicted in the photo below 4 Push in the OPTIC 12 Panel until the customer display cables grounding wire and comm speaker if present can be connected...

Page 84: ...l the Comm Speaker to the left side Speaker Gasket Bracket using the retained hardware with the speaker cables oriented down 5 Reconnect all PPU Grade Select Button totalizers if present and Call Inte...

Page 85: ...NE HELIX 71 6 Replace the dispenser frame lock if per installation site order Located at the bottom of the metal dispenser frame a Take out the old lock remove the lock cam screw and cam unscrew the l...

Page 86: ...72 INSTALL THE OPTIC 12 INTO THE STANDARD STD WAYNE HELIX...

Page 87: ...am in the unlocked position with the bend towards the metal frame as shown below Check to make sure the lock cam rotates up towards the cut away edge the direction of the cam s point Return to the ope...

Page 88: ...74 INSTALL THE OPTIC 12 INTO THE STANDARD STD WAYNE HELIX 8 Lower the Frame Collar and lock into place...

Page 89: ...INSTALL THE OPTIC 12 INTO THE STANDARD STD WAYNE HELIX 75 9 Repeat for Side B 10 Return Power to the dispenser...

Page 90: ...76 INSTALL THE OPTIC 12 INTO THE STANDARD STD WAYNE HELIX Caution Follow local regulations for certification and inspection prior to returning power or reopening the dispenser for costumers...

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