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NCR 7601, User Manual

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NCR 7601 User Manual Download Page 37

Product Overview

1-29

Printers

NCR 7167 Printer

The NCR 7167 Printer is a fast, quiet, relatively small and very reliable multi function
printer. It prints receipts, validates and prints checks, and prints on a variety of single or
multiple part forms. There is not journal as it is kept electronically by the host terminal.
The printer can connect through a USB port or a serial port. It can receive power from a
power supply or through a USB+ power cable.

Features

•

Print speed up to 90 lines/sec (44 columns)

•

Supports 80/58 mm media rolls

•

Easy drop-in paper loading

•

Dual Interface board w/auto-sensing

Summary of Contents for 7601

Page 1: ...USER GUIDE NCR RealPOS 60 7601 Release 2 0 B005 0000 2011 Issue E...

Page 2: ...erms and conditions of an agreement you have with NCR NCR s copyright notice must be included It is the policy of NCR Corporation NCR to improve products as new technology components software and firm...

Page 3: ...viceable parts Servicing should only be performed by a qualified service technician Fuse Replacement Warning For continued protection against risk of fire replace only with the same type and ratings o...

Page 4: ...e plugged into a matching outlet that is properly installed and grounded in accordance with all local codes and ordinances Do not modify the plug provided if it will not fit the outlet have the proper...

Page 5: ...phics 7 Power Management 8 G3 Mechanical Off 8 G2 S5 Soft Off 8 G1 Sleeping 8 G0 Working 8 ACPI Sleep States S0 S5 9 Enabling Wake on LAN 11 Windows 7 11 ACPI Processor C States 13 Operator Displays 1...

Page 6: ...d Mouse 39 Connecting AC Power 41 Disconnecting the Power Cable 42 PS 2 Cable Connection 43 Installing a Transaction Printer 44 USB Installation 44 RS 232 Installation 45 Installing a Remote Display 4...

Page 7: ...ng the Bootable Media 90 Creating a Bootable CD 90 Creating a Bootable USB Memory Drive 90 BIOS Updating Procedures 91 Chapter 5 Operating System Recovery Introduction 93 Prerequisites 93 Windows XP P...

Page 8: ...viii Revision Record Issue Date Remarks A Oct 2010 First Issue B Aug 2012 Release 1 1 C Jul 2012 Updated Solid State Optimization chapter D Jun 2013 Release 2 0...

Page 9: ...ered peripheral ports and 24V printer interface simplify cable management and reduce potential points of failure Product IDs Major Model CPU 7601 3000 RealPOS 60 Intel Celeron G1610T Dual Core 2 30 GH...

Page 10: ...1 2 Product Overview Modular Configuration Stacked Configuration...

Page 11: ...Product Overview 1 3 An optional stand is available to mount the terminal vertically Vertical Stand Configuration Flush Wall Mount 7409 K502...

Page 12: ...ormation about the LED Diagnostic Indicators Cabinet Security The 7601 has easy access to the internal components However the case can be secured to a fixed object desk pole etc by attaching a standar...

Page 13: ...t Certificate of Authenticity COA label is included if the terminal is ordered and shipped with a pre installed Microsoft Operating System There are two types of Microsoft COA stickers Depending on th...

Page 14: ...orts One 12V USB Power port One 24V USB Power port Two Type A USB Connectors Note For security purposes individual USB ports can be disabled in the BIOS at Chipset PCH IO Configuration SB USB Configur...

Page 15: ...s integrated graphics on board PCI Express x16 graphics adapters are not supported Output ports Dual independent displays in Concurrent Clone and Extended Desktop modes are supported by the 7601 VGA A...

Page 16: ...arge latency in order to return to the Working state The system s context will not be preserved by the hardware The system must be restarted to return to the Working state It is not safe to disassembl...

Page 17: ...When the terminal resumes from an S3 state all the USB devices re enumerate This causes speaker tones as if they were disconnected and then reconnected This does not present a problem and the USB dev...

Page 18: ...r Consumption 37 24 2 1 1 Wake Options Power Switch N A Y Y Y Y PS 2 Keyboard N A Y Y N N PS 2 Mouse N A Y Y N N USB Keyboard N A Y Per O S N N USB Mouse N A Y Per O S N N LAN magic packet N A Y Y Y Y...

Page 19: ...n LAN In order for Wake on LAN to function the Network driver must be enabled factory default The procedure for enabling the driver depends on which operating system you are using Windows 7 1 Computer...

Page 20: ...Right click Intel R Ethernet Connection J217 LM Properties 4 Under the Power Management tab Wake on Magic Packet and Wake on Pattern Match and Wake on Magic Packet from power off state option boxes sh...

Page 21: ...ping state the processor does not execute any instructions Each processor sleeping state has a latency associated with entering and exiting that corresponds to the power savings In general the longer...

Page 22: ...guration RGBW Rectangle LCD Backlit Technology LED Backlit Native Format 1024x768 262 144 colors RGB 6bits color depth or greater Viewing Direction 12 o clock 50K hour minimum backlight life at rated...

Page 23: ...h LCD Technology TFT Pixel Configuration RGBW Rectangle LCD Backlit Technology LED Backlit Native Format 1024x768 262 144 colors RGB 6bits color depth or greater Viewing Direction 12 o clock 50K hour...

Page 24: ...acklit Technology LED Backlit Native Format 1024x768 262 144 colors RGB 6bits color depth or greater Display Mode Normally white Viewing Direction 12 o clock 370 cd m2 typ 300 cd m2 min luminance to u...

Page 25: ...Size 15 inch LCD Technology TFT Pixel Configuration RGBW Rectangle LCD Backlit Technology LED Backlit Native Format 1024x768 262 144 colors RGB 6bits color depth or greater 50K hour minimum backlight...

Page 26: ...requires Windows XP XPe The combined display and keypad is designed to reduce operator training time simplify complex POS transactions and improve associate cashier productivity Combined with the appr...

Page 27: ...ch LCD Display The 5982 LCD Display is a terminal powered color 6 5 Inch VGA LCD Features 5 inch VGA Monochrome LCD 640 x 480 VGA Contrast Control LED Back Light Keyboard Mount Low Post Table Top Moun...

Page 28: ...LCD CG1 There are four post options available in 4 inch increments Features 2x20 Character Liquid Crystal Display LCD LCD Technology Advance Black Nematic ABN True white on black LED display Sealed a...

Page 29: ...ace can be physically connected at a time The display communicates via the interface that is connected to it Mounting Options Table Mount 4 in Post Table Mount 8 in Post Table Mount 12 in Post Table M...

Page 30: ...supports the following NCR 5932 Keyboards NCR 5932 222x 64 Key PS 2 POS Keyboard NCR 5932 5xxx USB Big Ticket Keyboard NCR 5932 65xx PS 2 Compact Keyboard NCR 5932 66xx USB Compact Keyboard Keyboard P...

Page 31: ...Status Indicator Keylock Features Keylock Speaker Scanner System Status Indicator LED 68 Inch PS 2Keyboard Cable Note Configure a NCR 5932 2xxx if you need an MSR feature The Wedge controller handles...

Page 32: ...e highest level of terminal control in cases such as refunds and running totals Speaker A programmable speaker generates key clicks and error tones Buzzer The buzzer is an internal on board Buzzer Sys...

Page 33: ...s The keyboards support two different types of MSR ISO Tracks 1 2 and 3 JIS II and ISO Track 2 Big Ticket and full featured 64 key keyboards only Note MSR signals are routed to the Wedge controller an...

Page 34: ...he key matrix and other POS specific functions such as keylock speaker system status indicator and magnetic stripe reader MSR This 5932 keyboard also has a USB port to connect a Scanner or other USB d...

Page 35: ...nctional keyboard that is two keyboards built into one The keyboard consists of two major sections 32 key Point Of Sale Keyboard PC type Alphanumeric Keyboard 29168 Keylock Glide Pad MSR The keyboard...

Page 36: ...d is a multifunctional keyboard that is two keyboards built into one The keyboard consists of two major sections 32 key Point Of Sale Keyboard PC type Alphanumeric Keyboard The keyboard includes the f...

Page 37: ...ints on a variety of single or multiple part forms There is not journal as it is kept electronically by the host terminal The printer can connect through a USB port or a serial port It can receive pow...

Page 38: ...232C or USB communication interface The receipt station uses thermal printing technology Therefore there is no ribbon cassette to change and paper loading is extremely simple Printing on single or mul...

Page 39: ...reliable printer The printer can connect through a USB port or a serial port It receives power from the 24V connector on the terminal or from an external power supply Features Print speed up to 90 lin...

Page 40: ...rough a USB power cable The NCR 7198 Printer is a fast quiet relatively small and very reliable printer with front and back printing on the receipt paper capability The printer can connect through a U...

Page 41: ...e NCR Workstation and Peripheral AC Wiring Guide BST0 2115 53 Install the RealPOS 60 near an electrical outlet that is easily accessible Use the power cord as a power disconnect device Do not permit a...

Page 42: ...the LED at that particular time Current System Operation Suspect Component System State Power LED Disk Activity LED Corrective Action Normal Operation N A System ON ON OFF N A Normal Operation N A Sys...

Page 43: ...ard and Motherboard to Front Panel 5 Replace P S 6 Replace Motherboard 7 Replace Front Panel Board Runtime Cooling Component CPU Over Temperature Flashes red green then solid red as temperature increa...

Page 44: ...eplace Motherboard POST Motherboard No Display ON Flashing 1 4 Sec Replace Motherboard POST Display Motherboard Peripheral Stopped Prior to Boot ON Flashing 1 Sec No Display 1 Check for power to displ...

Page 45: ...rective Action Boot Time Boot Media HDD LAN ON OFF HDD is Boot Device 1 Check HDD status in BIOS Setup 2 Check connections between HDD and Motherboard 3 Replace or re image HDD 4 Replace Motherboard L...

Page 46: ...stalling the Terminal 1 Connecting the External Cables 2 Connect the external cables to the connectors located on the rear of the unit There is also a USB connector on the Front Panel See the followin...

Page 47: ...The 7601 supports USB and PS 2 type keyboards Only USB mice are supported See the following examples of supported configurations USB Keyboard and USB Mouse PS 2 Keyboard and USB Mouse Note PS 2 Extens...

Page 48: ...2 40 Hardware Installation USB Keyboard w Glide Pad...

Page 49: ...er brick Caution The 7601 requires the NCR 24 V power supply that is shipped with the terminal Use of other power bricks may cause damage to the unit 1 Connect the Power Supply cable to the DC Power c...

Page 50: ...le The Power Cable connector locks into position when connected to the terminal and cannot be removed by simply pulling on the cable You must grasp the connector and slide the outside housing out from...

Page 51: ...PS 2 Cable should be secured with a Tie Wrap On units configured with an Extended I O Daughter Card the Tie Wrap Holder is used to secure the Cable If the Daughter Card is not present the cable is se...

Page 52: ...rinter The printers can connect through a USB connector or an RS 232 connector USB Installation Connect the Powered USB Printer Interface Cable to the USB Connector and Power Connector on the printer...

Page 53: ...the printer and to a non poweredRS 232 connector on the terminal Note The factory default setting for the RS 232 ports is powered See the Appendix Powered Serial Port Settings 2 Connect the Powered U...

Page 54: ...5964 K031 is used to mount the following NCR displays NCR RealPOS 5943 12 1 Inch Monitor NCR RealPOS 5943 15 Inch Monitor NCR RealPOS 5967 12 1 Inch Touch Monitor NCR RealPOS 5967 15 Inch Touch Monito...

Page 55: ...n 2 47 2 Route the cable s down through the mount and out the back of the base 26474 3 Connect the cable to the proper connector on the host terminal See the following sections for cable connections t...

Page 56: ...s The following illustrations show the cable connections for the 5943 LCD and the 7601 terminal There are two cables required VGA or DVI cable for video Powered Universal Serial Bus USB for data and p...

Page 57: ...tions Connect the Powered USB Cable to the 5943 LCD and to one of the 12V Powered USB connectors on the 7601 terminal For more information see the NCR RealPOS 5943 12 LCD User Guide B005 0000 2043 the...

Page 58: ...s The following illustrations show the cable connections for the 5943 LCD and the 7601 terminal There are two cables required VGA or DVI cable for video Powered Universal Serial Bus USB for data and p...

Page 59: ...tions Connect the Powered USB Cable to the 5943 LCD and to one of the 12V Powered USB connectors on the 7601 terminal For more information see the NCR RealPOS 5943 15 LCD User Guide B005 0000 2182 the...

Page 60: ...aKey Cable Connections The DynaKey connects to the terminal via two cables DVI or VGA cable for video Powered Universal Serial Bus USB for data and power DVI Cable Connections Connect the cable to the...

Page 61: ...Hardware Installation 2 53 VGA Cable Connections Connect the cable to the VGA connectors on the DynaKey and terminal...

Page 62: ...2 54 Hardware Installation Powered USB Cable Connections Connect the Powered USB Cable to the DynaKey and to one of the Powered USB connectors on the terminal...

Page 63: ...Hardware Installation 2 55 Installing an NCR 5982 6 5 Inch LCD 1 Remove the Base from the Display 2 screws 23162 Screws...

Page 64: ...les up through the bottom of the Base and connect them to the Display Note The power cable can be either an External Power Supply or a Powered USB cable 23435 Power VGA 3 Install the Base to the Displ...

Page 65: ...Hardware Installation 2 57 5 Connect the Power Cable External Power Supply a Connect the VGA cable to the VGA port on the host terminal b Connect the AC Cord to the Power Supply and to an AC source...

Page 66: ...2 58 Hardware Installation Terminal Powered 7446 30303131 a Connect the VGA cable to the VGA port on the host terminal b Connect the Power Cable to the Powered 12V USB port on the host terminal...

Page 67: ...ays NCR 5975 Graphical Customer Display VFD NCR 5976 Remote Customer Display LCD There are four different length posts available in four inch increments 31177 210 8 mm 8 30 in 312 5 mm 12 30 in 414 0...

Page 68: ...ace or if it should be run on top of the surface Drill a hole if necessary 3 If you are installing with a post greater than 215 mm 8 5 in secure the Base Plate with screws 4 that are appropriate for t...

Page 69: ...splay Cable to the terminal RS 232 Interface Connect the I F cable to a powered RS 232 connector on the terminal Note The factory default settings for the COM1 and COM2 ports are powered by default To...

Page 70: ...2 62 Hardware Installation Connect the I F cable to the powered 12V Powered USB connector on the terminal...

Page 71: ...ame video data displayed on both displays or an extended desktop the desktop spans across both displays The dual mode is configured using the Intel Graphics Media Accelerator control panel 1 Power dow...

Page 72: ...down menu select Extended Desktop 3 Select PrimaryDevice Monitor or Digital Display This display has the Start button and Taskbar 4 Select SecondaryDevice Digital Display or Monitor This display is t...

Page 73: ...Hardware Installation 2 65 5 Select Apply 6 Select OK within 15 seconds to accept the new settings 6 Select OK to close the Control Panel...

Page 74: ...2 66 Hardware Installation Dual Display Clone 1 Select Multiple Displays...

Page 75: ...op down menu select Clone Display 3 Select the Primary Device Monitor or DigitalDisplay 4 Select the Secondary Device DigitalDisplay or Monitor 5 Select Apply 6 Select OK within 15 seconds to accept t...

Page 76: ...Mode 1 Select Multiple Displays 1 From the Operating Mode drop down menu select Single Display 2 Select Monitor or DigitalDisplay 3 Select Apply 4 Select OK within 15 seconds to accept the new settin...

Page 77: ...rol Panel under the Hot Keys tab The most useful Hot Keys are CTRL ALT F1 Monitor in single display mode CTRL ALT F4 Digital Display in single display mode Note The Hot Keys can be used to recover fro...

Page 78: ...Drawer can connect to the Cash Drawer connector or to the transaction printer Note The 7601 is not designed for integration with any current NCR cash drawer The 7601 supports the following Cash Drawe...

Page 79: ...Hardware Installation 2 71 Installing Two Cash Drawers The 7601 supports a 2 drawer configuration with a Y cable 1416 C372 0006...

Page 80: ...e Cover Latch on the bottom of the unit forward to unlock the Top Cover Note First remove the Security Lock on the rear if present 28591 Cover Latch 2 Pivot the Top Cover open and gently rest it on th...

Page 81: ...hes on the HDD Bracket as shown to unlock the bracket from the Top Cover and slide the HDD Bracket as shown until you see Unlocked displayed in the opening in the HDD Bracket 4 Remove the HDD from the...

Page 82: ...2 74 Hardware Installation 5 Install the new HDD using the reverse procedure...

Page 83: ...move the cursor to the Exit Menu select either Save Changes Exit or Save Changes and press Enter Restoring Factory Settings To reset all values to their default settings for the current screen press...

Page 84: ...lear Error Manger Log Enter Advanced Menu Network PCE Loading Disabled Mass Stprage topm ROM Loading Enabled PCI Subsystem Settings PCI Option ROM Handling PCI ROM Priority EFI Compatible ROM PCI 64bi...

Page 85: ...aining Timeout uS 100 Unpopulated Links Kiip Link ON ACPI Settings Enable ACPI Auto Configuration Disabled Enable Hibernation Disabled ACPI Sleep State Suspend Disabled Lock Legacy Resources Disabled...

Page 86: ...ion ASF Support Enabled Intel TXT LT Configuration Secure Mode Extensions SMX Disabled Intel TXT LT Support Disabled AMT Configuration Intel AMT Disabled BIOS Hotkey Pressed Disabled MEBx Selection Sc...

Page 87: ...Configuration Legacy USB Support Enabled USB3 0 Support Enabled XHCI Hand off Enabled EHCI Hand off Disabled Port 60 64 Emulation Enabled USB hardware delays and time outs USB transfer time out 20 sec...

Page 88: ...s IO 3E8h IRQ 11 I O Base Address 0x3E8 IRQ IRQ11 Device Mode Standard Serial Po Serial Port 4 D Configuration Serial Port Enabled Device Settings IO 2E8h IRQ 10 I O Base Address 0x2E8 IRQ IRQ10 Devic...

Page 89: ...G 0 416 V 0 25 1 52 V VBAT 2 912 V 2 9 V Serial Port Console Redirection COM0 Disabled Console Redirection Port is Disabled COM1 Pci Bus0 Dev0 Func0 Disabled Console Redirection Port is Disabled Seria...

Page 90: ...bled CPU C3 Report Enabled CPU C6 Report Enabled CPU C7 report Enabled Config TDP LOCK Disabled Long duration power limit 0 Long duration maintained 28 Short duration power limit 0 ACPI T State Disabl...

Page 91: ...abled PCI Express Root Port 1 2 4 5 6 7 8 PCI Express Root Port 1 2 4 5 6 7 8 Enabled ASPM Support Auto URR Disabled FER Disabled NFER Disabled CER Disabled CTO Disabled SEFE Disabled SENFE Disabled S...

Page 92: ...ed Display Logic Enabled CLKRUN Logic Enabled SB CRID Disabled High Precision Event Timer Configuration High Precision Timer Enabled SLP_S4 Assertion Width 4 5 Seconds Restore AC Power Loss Power On S...

Page 93: ...ault Panel Scaling Auto Backlight Control PWM Inverted BIA Auto Spread Spectrum Clock Chip Pff TV1 Standard VBIOS Default TV2 Standard VBIOS Default ALS Support Disabled Acive LFP Int LVDS Panel Color...

Page 94: ...for eash Lane Lane 0 15 8 PEG Gen3 End Point Preset Value for eash Lane Lane 0 15 0 PEG Gen3 End Point Hint Value for eash Lane Lane 0 15 0 Gen3 Eq Preset Search Disabled Fast PEG Init Enabled RxCDEM...

Page 95: ...Seconds 5 CSM16 Module Version 07 68 GateA20 Active Upon Request Option ROM Messages Force BIOS Interrupt 19 Capture Disabled CSM Support Enabled Boot mode select Legacy Fixed Boot Order Priorities Bo...

Page 96: ...3 88...

Page 97: ...re required in order to perform an OS recovery from a CD Bootable CD DVD ROM drive Keyboard The following are required to perform a SPI BIOS update USB Keyboard BIOS Software Download from the NCR web...

Page 98: ...files 3 Copy the files to the root directory of the USB drive 4 Open a DOS command window 5 Change directory to the USB Memory Drive 6 Execute the following command Syslinux fma USB drive letter Exam...

Page 99: ...board which has no Class Model Serial information in the BIOS DMI information is mandatory Interactive Method This method permits you to input replace the Class Model Serial information that is store...

Page 100: ...s you enter the DMI information only The BIOS is not updated 1 Highlight Option 3 and press ENTER 2 At the prompt press ENTER to enter the Class Model Serial Number information DMI Follow the onscreen...

Page 101: ...S recovery from a CD Bootable CD DVD ROM drive Keyboard Windows XP Pro POSReady 2009 1 Insert the NCR Partition Image Application CD D370 0605 0100 into the CD DVD drive 2 Connect a keyboard to the te...

Page 102: ...ry path is Images 4 Filename is nnnnnaaa 5 Reboot after operation complete yes 6 Resize last data partition if possible no 7 Resize last data partition to Full Disk 8 Write zeros to drive before resto...

Page 103: ...fore performing the OS recovery After recovering the primary disk you can then re configure the RAID 1 Connect a keyboard to the terminal 2 Insert the imaging utility DVD into the DVD drive USB Flash...

Page 104: ...rating System Recovery 8 Select the destination where the image should be deployed from the drop down menu Also select the radio button to reboot the terminal after the image has been installed Select...

Page 105: ...e is deployed a progress bar indicates the status 10 After the image has been put on to your terminal you are given the message Press OK to Reboot Select OK 11 Remove the DVD before the system reboots...

Page 106: ...5 98...

Page 107: ...in 5 Remove external dust around the cooling vents Touch Screen Cleaning Procedures 1 Using a soft cloth dampened with isopropyl alcohol or a mild non abrasive soap water solution gently wipe the touc...

Page 108: ...ded due to the possibility of spreading contaminants from machine to machine and or reducing ESD protection Note If all six up down swipes are not used on a fresh card it should be placed in a sealed...

Page 109: ...serial ports on the 7601 can be configured as powered or not The default setting for all the ports is 12 V powered To change the settings open the Top cover and change the jumpers on the Motherboard u...

Page 110: ...A 2 Powered Serial Port Settings...

Page 111: ...Powered Serial Port Settings A 3 Motherboard 2 x...

Page 112: ......

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