NCR 1925 Site Preparation Manual Download Page 6

Confidential and proprietary information of NCR.

Unauthorized use, reproduction and/or distribution is strictly prohibited.

6

Out of Box Failure (OBF)

If you experience an out of box failure (OBF) during installation or staging that is

related to a missing, wrong or defective unit or item, or damage to the

frame/cabinet of the unit, contact NCR and provide a detailed description of the

issue.

Note

Used equipment that experiences a failure does not qualify as an OBF and

should go through the NCR warranty process.

To contact NCR, do any of the following:

A. Send an email message to

[email protected]

with the following

details:

l

NCR Sales Order # (Sales Order # are located on the box)

l

Date of Product Installation

l

Product Model #

l

Unit Serial #

l

NCR part # of defective/missing/wrong component

l

Description of Failure (please be specific. For example: “display will not
power on”)

l

Customer/Requestor’s contact name, phone number and/or e-mail
address

l

Address to ship replacement part(s)

Note

Components of the NCR Kitchen Controller 5 (1925) can be

replaced by an NCR Services technician.

Summary of Contents for 1925

Page 1: ...ential and proprietary information of NCR Unauthorized use reproduction and or distribution is strictly prohibited Publication ID BCC5 0000 5554 Issue C NCR Kitchen Controller 5 1925 Site Preparation...

Page 2: ...and conditions of an agreement you have with NCR NCR s copyright notice must be included It is the policy of NCR Corporation NCR to improve products as new technology components software and firmware...

Page 3: ...sed or reproduced without consent About this Book This book provides site preparation information for the NCR Kitchen Controller 5 1925 only Site preparation for any peripheral components AC wiring an...

Page 4: ...vailable to answer questions relating to the contents of this document except where l A customer has been notified that a full or partial consultant service is available and or that NCR will be willin...

Page 5: ...porated in the building wiring Warning Il est imp ratif d avoir un moyen pour d brancher l lectricit Ce moyen d acc s doit tre visible et facile a identifier du genre la prise de courant le switch d i...

Page 6: ...ot qualify as an OBF and should go through the NCR warranty process To contact NCR do any of the following A Send an email message to CustomerSat Retail ncr com with the following details l NCR Sales...

Page 7: ...are not included in the warranty In general damages due to the following are not covered by the warranty l Improper or insufficient maintenance l Improper use or unauthorized modifications of the prod...

Page 8: ...itchen Controller 5 1925 Site Preparation 1 Customer Responsibilities 2 Third Party Peripheral Certification 3 LAN Communications 4 Environmental Requirements 5 Temperature Humidity and Dew Point 5 Mo...

Page 9: ...R Unauthorized use reproduction and or distribution is strictly prohibited 9 Revision Record Issue Date Remarks A Feb 2022 Initial release B May 2022 Minor revisions on Weight Dimension and Service Cl...

Page 10: ...1925 The site must be properly prepared before the product is installed because site preparation deficiencies may be difficult to detect and correct after installation Note Site preparation for any pe...

Page 11: ...bles wall jacks special connectors and associated hardware l Provide and install necessary power distribution boxes conduits grounds lightning protection devices and associated hardware l Make sure al...

Page 12: ...PIN pad devices printers external CD ROM drives and so forth Peripherals tend to be less sensitive to electrostatic damage when directly grounded through their power cords If the peripheral is powered...

Page 13: ...bution is strictly prohibited 4 LAN Communications The NCR KC5 provides 10 100 1000 Mbps Ethernet support using Intel WGI210AT Ethernet controller on rear I O with link speed LEDs For Ethernet communi...

Page 14: ...tions A summary of the environmental requirements is shown in the table below Temperature Humidity and Dew Point Temperature Relative Humidity Dew Point Operating Range 5 C to 40 C 41 F to 104 F 10 to...

Page 15: ...onfiguration for 115V or 230V operation Output Level 40W Adapter 60W Adapter Nominal Voltage 12 V 12 V Minimum Load 0 A 0 A Maximum Continuous Load 3 5 A 5 A AC Wiring Requirements The customer must p...

Page 16: ...tion of NCR Unauthorized use reproduction and or distribution is strictly prohibited 7 Dimensions Weight The maximum weight of the NCR KC5 is 2 54 lb 1 15 kg Hardware weights can vary slightly based o...

Page 17: ...roduction and or distribution is strictly prohibited 8 Service Clearance and Airflow Requirements An area of no less than 11 x 7 in 27 94 x 17 78 cm is necessary to properly install the NCR KC5 This w...

Page 18: ...depending on the amount of space available at each site location The I O ports should be kept vertical angled towards the floor surface or completely facing down to avoid any liquids or debris from b...

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