Velocomputer speed
It is a very accurate magnetic field sensor, so we advise against mounting on the hub dynamo, because there may be a
magnetic overlap. The mounting of the sensor on the side of the spokes of the rear wheel hub or on is possible, and works
to 100%
Position
However, some apps still expect the signal of cadence and speed in the same protocol. So want to register only one sensor.
As a result, the one information can not be transmitted. For example, The VeloComputer for speed use announces itself to
this and everything is good, since you do not use cadence.
However, if you register the cadence sensor, this information is transmitted. The expected Speed information is not
delivered (the sensor is missing) then the app is 0km / h as Speed. In some apps you can now set the speed to GPS and
not from the sensor (which is not available) and everything is good.“ However, some apps are restricted to pair with just a
single speed&cadence sensor. This restriction of some apps makes it impossible to connect a Velocomputer speed sensor
and a Velocomputer cadence sensor simultaneously to such an app. If you connect just a speed sensor to such an app,
everything is fine and the app displays the speed correctly. If you connect a cadence sensor, the cadence value is displayed
correctly by the app and the displayed speed value is zero. Some apps allow to derive the displayed speed from GPS and
to derive displayed cadence from the sensor, which is a possible workaround in some cases.
If you have any problems, please contact our support team.
Update 01/2017
In addition to the smartphones, more and more bicycle computers are launching the ANT + and Bluetooth 4.0 protocol
support. As a rule, when you close the app, your smartphone apps will also use the wireless connection and shut down the
sensor. Thus, the sensor enters the power save sleep mode.
We have noticed that the bike computer is automatically switched off but the radio connection do not stop the sensor to
get to sleep. This keeps the radio connection up and running all the time and prevents the sensor from entering the power
saving mode (This is the case for all sensors on the market). Conclusion: If the battery of the Sensor should be empty after
3 weeks, we recommend to move on time your bike computer out of Bluetooth reach (20-30 m) of the sensor when not in
use. This automatically terminates the radio connection.
We work to let the NC-17 sensors automatically go to sleep when not in use. This is not so simple, because some task
presuppositions require a complete record.
For questions or spare parts orders, please send us an e-mail with precise information about your request. Please do not
forget to tell us the delivery address, thank you.
NC-17 Support under: Info@NC-17 Subject: Support.
NC-17 Support-Tel.: +49 (0) 2234 / 94 94 000
If you have any suggestions for improvements to this troubleshooting guide,
We look forward to receiving your feedback.
Are they satisfied with our efforts / service?
We would be very grateful to you for an extremely positive online assessment!
Why not!
Thank you!
NC-17 Team
NC-17 Europe GmbH, Zur Mühle 2-4, 50226 Frechen, Germany
Tel: +49 (0) 2234 / 94 94 000, Fax: +49 (0) 2234 / 94 94 010, [email protected], HRB Köln Nr. 42414,
USt-Id-Nr. DE 811587180, GF: Udo Ochendalski
