nbs NBS5 Series, User Manual

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NBS Payment Solutions 37/55 User Manual
2.4.2 Terminal maintenance
The terminal has maintenance functions for...
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Properties
•
Local loading
•
Diagnostics
2.4.2.1 Properties
The properties function is used to print the following tickets:
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List of applications software loaded into the terminal: version number, checksum, etc. The applications
manager prints this information for itself and for the operating system.
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Applications software call time: remote collect, loading, etc.
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Total number of transactions in each application file contained in the terminal.
2.4.2.2 Loading
The program update function is used to update the terminal by:
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Using a special local loading tool connected to the terminal,
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Loading using the information supplied at the moment of initialization of the applications manager.
2.4.2.3 Diagnostics
The diagnostics function is used for:
•
Local diagnostics
The operator can request the printout of incidents or alarms saved in the terminal. This saving consists of
two groups of items:
- Incident counters: used for repetitive-type incidents, when only the number of occurrences is of
use,
e.g. the number of incorrect swipe readings.
- Exceptional events. The information content depends on the type of incident. Generally this is the
date and time, and then information on the incident itself. These events are saved in a revolving
file where the most recent are kept.
•
Remote diagnostics
This allows the operator to make a call to the server to transfer information saved in the terminal. The
server can thus enrich a database for ensuring efficient monitoring of equipment, propose preventive
maintenance services, operating statistics, etc.