NBS Technologies NBS5500 User Manual Download

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NBS Payment Solutions

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User Manual

Contents

MANUFACTURER’S DECLARATION OF CONFORMITY................................................ 5

EQUIPMENT............................................................................................... 7

1.1

UNPACKING AND INSTALLATION........................................................................ 8

1.1.1

SAFETY INSTRUCTIONS ................................................................................ 8

1.1.2

CONNECTING THE BASE WIRES................................................................... 8

1.2

INSTALLING THE TERMINAL ON THE BASE ...................................................... 9

1.3

CHARGING THE BATTERY.................................................................................... 9

1.4

INSTALLING A ROLL OF PAPER ........................................................................ 10

1.5

ADJUSTING THE CONTRAST.............................................................................. 11

1.6

Daily Use................................................................................................................ 11

1.7

GENERAL HARDWARE DESCRIPTION.............................................................. 12

1.7.1

NBS5500, CDMA terminal, main characteristics ............................................ 12

1.7.2

NBS5600, GPRS terminal, main characteristics............................................. 13

1.7.3

NBS5700, BLUETOOTH terminal, main characteristics ................................. 14

1.7.4

NBS5800, Wi-Fi terminal, main characteristics............................................... 15

1.7.5

CDMA RF Module Information (Wavecom Q2438)......................................... 16

1.7.6

GPRS RF Module Information (Wavecom Q24PL001)................................... 16

1.7.7

Bluetooth RF Module Information (Alps UGXZ5)............................................ 16

1.7.8

Wi-Fi RF Module Information (Sagem) ........................................................... 17

1.7.9

Other common features................................................................................... 17

1.8

DETAILED HARDWARE CHARACTERISTICS.................................................... 19

1.8.1

Processors - the power of

Telium

technology ............................................... 19

1.8.2

Data security.................................................................................................... 19

1.8.3

The isolation mechanism by electronic locking system .................................. 21

1.8.4

Memory capacity ............................................................................................. 22

1.8.5

Data storage time ............................................................................................ 22

1.8.6

Multimedia Card (MMC) or Secure Digital card (SD Card)............................. 22

1.8.7

Smart card readers.......................................................................................... 23

1.8.8

Magnetic stripe card reader............................................................................. 25

1.8.9

Keypad - Navigation pad ................................................................................. 26

1.8.10

Display screen ................................................................................................. 27

1.8.11

Printer .............................................................................................................. 28

1.8.12

Modem............................................................................................................. 29

1.8.13

Power supply unit ............................................................................................ 30

1.8.14

External ports available on the base ............................................................... 31

1.9

PERIPHERALS ...................................................................................................... 35

Summary of Contents for NBS5500

Page 1: ...NBS5xxx User Manual Rev 1 2...

Page 2: ...aracteristics 15 1 7 5 CDMA RF Module Information Wavecom Q2438 16 1 7 6 GPRS RF Module Information Wavecom Q24PL001 16 1 7 7 Bluetooth RF Module Information Alps UGXZ5 16 1 7 8 Wi Fi RF Module Inform...

Page 3: ...S 44 2 5 3 Loading and managing memory allocation in the terminal 45 2 5 4 Improved software downloading 45 2 5 5 Starting the download 46 2 6 DEVELOPMENT WORKSTATION 47 2 7 OTHER SOFTWARE PACKAGES 48...

Page 4: ...NBS Payment Solutions 4 60 User Manual Telium technological excellence high security performance...

Page 5: ...sure guidelines This Class B digital apparatus complies with Canadian ICES 003 NBS50x0B Bases These devices comply with Part 15 of the FCC Rules Operation is subject to the following two conditions 1...

Page 6: ...may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to...

Page 7: ...ard providers whether in terms of performance security or upgradeability NBS5xxx is based on SAGEM Monetel s Telium technology The NBS5xxx terminal is ultra powerful highly secure multi application ve...

Page 8: ...t and service this component C Electrical power supply network Provide an A C receptacle that meets the following recommendations Connector is installed near the equipment and is easily accessible D T...

Page 9: ...ironment where charging takes place influences the battery lifetime Do not expose the terminal to extreme temperatures Ideally the battery should be charged away from any heat sources radiator etc at...

Page 10: ...lack shoulder washer left hand side locks the paper door in place The white gear right hand side advances the paper Install the paper roll thermally coated side exposed when viewed from top into the c...

Page 11: ...ach transaction It must be placed on its base when the telephone network is used to download new software to the portable STOPPING THE PORTABLE When removed from its socket after it has been used and...

Page 12: ...s Confirm Correct Cancel and a Function key Navigation pad 6 backlit keys Printer Easy loading Thermal 24 characters per line 15 lines second in alphanumeric print mode ticket width 58 mm roll diamete...

Page 13: ...al 24 characters per line 15 lines second in alphanumeric print mode Ticket width 58 mm Roll diameter 40 mm Buzzer yes Batteries Li Ion 1700 mAh Battery life 180 standard transactions Standby lifetime...

Page 14: ...ric print mode Ticket width 58 mm Roll diameter 40 mm Buzzer yes Batteries Li Ion 1700 mAh Battery life 200 standard transactions Standby lifetime 300 hours Batteries recharged on B base plug in exter...

Page 15: ...mal graphic 24 characters per line 15 lines second in alphanumeric print mode Ticket width 58 mm Roll diameter 40 mm Buzzer yes Batteries Li Ion 1700 mAh Battery life 200 standard transactions Standby...

Page 16: ...M GPRS TX 1850 1910MHz RX 1930 1990MHz Range of operating power Network dependent Maximum power rating 33dBm RF Amplifier 3 6V 3 5V min 3 7V max Tx 1 8A peak Rx 115mA peak no separate power input for...

Page 17: ...ad information display using large backlit screen Data security Implemented security features Tamper resistant Tamper detective Tamper responsive Use of powerful algorithms for encryption and authenti...

Page 18: ...volved functions such as the maintenance system local diagnostics and remote diagnostics functions improving after sales service and enabling efficient equipment management Memory space optimization w...

Page 19: ...7 ms 1024 exp 216 1 22 ms 44 1 ms 66 2 ms 2048 exp 3 8 ms 16 1 ms 24 2 ms 2048 exp 216 1 72 ms 144 ms 218 ms 1 8 2 Data security 1 8 2 1 Equipment design The terminal was designed with the goal of res...

Page 20: ...ftware is loaded the crypto processor checks the loaded software s certificate and signature This operation constitutes the authentication If the loaded software is authentic it is accepted If this co...

Page 21: ...processor itself Therefore the OS is inviolable even in the case of an application software bug This system inviolability ensures that the isolation mechanism supervised by the OS always remains oper...

Page 22: ...d Forecast battery duration 7 years with the following assumptions 1 year storage maximum as from the manufacturing date at 25 C and 45 days year not powered at 25 C 1 8 6 Multimedia Card MMC or Secur...

Page 23: ...SESAM Vitale French health care authority Smart cards and memory cards asynchronous and synchronous Cards accepted asynchronous cards to standard ISO 7816 and to EMV specifications synchronous cards s...

Page 24: ...4404 SLE 4418 S9 SLE 4428 S9 SLE 4432 S10 SLE 4436 SLE 4442 S10 SLE 5536 etc the material and logical base of NBS5XXX is open and enables the development of other synchronous drivers SAM readers Secu...

Page 25: ...c Fast swipes at 100 cm sec Reader type Manual Tracks read Track 2 and 1 Card formats accepted ISO 7810 7811 1 2 3 4 7813 Card swipe speed 10 cm s to 100 cm s Reading error rate 0 5 Reading direction...

Page 26: ...lly handicapped Green key with two Braille bumps for visually handicapped Backlit Self adhesive code cover KEYPAD NAVIGATION PAD Number of keys 16 up down navigation pad 4 function keys F1 F4 Type Ela...

Page 27: ...play area Number of pixels Character size example 21 char line 6 x 8 pts 16 char line 8 x 10 pts 12 char line 10 x 12 pts Technology Assembly Protection LCD 55 x 30 mm 128 x 64 2 46 x 3 6 mm 3 28 x 4...

Page 28: ...er font Software defined Number of characters line 24 in standard mode Printing attributes Modes condensed 48 characters line bold double height double width etc Printing colour Black Paper loading Ea...

Page 29: ...V42 V42b MNP4 MNP5 V22 b V22 variant B Full duplex asynchronous synchronous Framing Software set Emission levels Software set Reception levels Operation from 0 to 43 dBm carrier loss from 43 to 48 dBm...

Page 30: ...eristics of the power supply unit are Input voltage Output voltage Protection Standards 100 240 V 50 60 Hz 5 V 1 A Against surges thermal fuse placed on primary Against conducted interference integral...

Page 31: ...base is the same as the NBS5010B Connection using standard RJ11 connectors Phone line input Phone line tapping Serial port fast serial port for many possible connections till cheque editor PC externa...

Page 32: ...COM2 Ethernet Electronic interface Number of wires Simplified RS232 CTS RX TX GND Simplified RS232 RX TX GND IEEE 802 3 Mechanical interface Modular jack 6 points RJ11 1 Ground 3 Rx 4 Tx 5 CTS Modula...

Page 33: ...ill cheque editor PC external modem etc Power supply jack input COM Electronic interface Number of wires Simplified RS232 CTS RX TX GND Mechanical interface Modular jack 6 points 1 Ground 3 Rx 4 Tx 5...

Page 34: ...D 3 D 3 D 5 GND 5 GND Power supply Travel battery charger Mechanical Interface Type B mini USB socket Type A mini USB socket Logical Interface 12 Mbps max USB 1 1 Low speed 1 5 Mbps High speed 12 Mbp...

Page 35: ...ayment Solutions 35 60 User Manual 1 9 PERIPHERALS ELC10 equipment range Cheque editor reader see instructions reference 87 714 586 on ELC10 Other peripherals including peripherals fitted with USB soc...

Page 36: ...supports several software applications coexisting without mutual interference The OS is multitask real time and pre emptive The inputs outputs are managed under interruptions This means the periphera...

Page 37: ...NBS Payment Solutions 37 60 User Manual 2 1 SOFTWARE ARCHITECTURE...

Page 38: ...e multi applications manager is the entity that calls on the various software applications loaded in the terminal in response to the various events that occur in the terminal The software applications...

Page 39: ...xt The terminal performs the following checks a When loading software the terminal checks Its authenticity which is verified by checking its signature using the RSA algorithm with a 1024 bit key b Bef...

Page 40: ...s control of the terminal following each powering up to perform the initialization and the self test Then it automatically runs the OS which in turn starts the applications manager Thus the Bootstrap...

Page 41: ...ronment based on interruptions events and letter boxes This management enables simultaneous processing which improves the terminal s performance Input output management This is carried out under inter...

Page 42: ...equirements To function the terminal has to be equipped with its OS the applications software manager and at least one application If one of the three components is missing the terminal warns the oper...

Page 43: ...upplied at the moment of initialization of the applications manager 2 4 2 3 Diagnostics The diagnostics function is used for Local diagnostics The operator can request the printout of incidents or ala...

Page 44: ...for local software loading The LLT is comprised of PC running Windows 2000 NT4 SAGEM Monetel loading software PC terminal connection cable Local Loading is carried out Using the PC with the LLT instal...

Page 45: ...g performance is about 1 4 kbps on the original files Once the connection has been made with the V32b modem downloading a 120 Kb software application takes about 1 min Automatic dial up and access to...

Page 46: ...e applications manager by choosing the upgrade function from the dialogue menus and keys Dial up and connection to the server are automatic For an upgrade the user has nothing to enter For a new softw...

Page 47: ...an ARM JTAG Multi Ice debugger optional Supply The development workstation SDK 30 comprises User licence of M OS software which includes o Operating system OS o Applications software manager o Librar...

Page 48: ...ayment Solutions 48 60 User Manual 2 7 OTHER SOFTWARE PACKAGES Optional TCP IP package o TCP IP stack using PPP with EFT10S 20S APIS compatible o FTP support o TCP IP stack for Ethernet EMV Level 2 mo...

Page 49: ...nsaction according to remote settings Credit transaction according to remote settings Processing of o smart cards mask B0 o magnetic stripe cards ISO 2 foreign card according to remote settings Card p...

Page 50: ...cards o magnetic stripe cards ISO 2 foreign card according to remote settings Card processing priority is given to this software EMV CB over the software B0 CB Card payment retailer compatibility edi...

Page 51: ...Accord Finances SOVAC Paiement SOVAC Fid lit Etc Cheque processing programs piloting various available cheque editor readers ELC10 ELC 200 300 ELC 427 ELC 437 ELC 477 Any equipment using the Concert...

Page 52: ...NBS Payment Solutions 52 60 User Manual 3 TERMINAL MANAGEMENT SYSTEM...

Page 53: ...n with the terminals by STN lines or X25 access TMS applications software Services offered by the TMS Definition of the equipment information terminal declarations retailers groups insertion of softwa...

Page 54: ...ces to restore correct operation The case where a smart card incident has been saved This may be a retailer using the terminal incorrectly REMOTE DIAGNOSTICS AND MAINTENANCE PREVENTIVE In normal opera...

Page 55: ...NBS Payment Solutions 55 60 User Manual 4 SERVICES...

Page 56: ...upport Hot line support Technical assistance After Sales Service Fixed cost repair of an NBS5XXX Downloading server centre User licence Installation and commissioning User training Hot line support Te...

Page 57: ...NBS Payment Solutions 57 60 User Manual 5 ANNEXES...

Page 58: ...1 EN 61000 4 3 electrical fast transients bursts EN 55024 ed 1998 A1 2001 EN 61000 4 4 voltage dips short interruptions and voltage variations EN 55024 ed 1998 A1 2001 EN 61000 4 11 surges EN 55024 ed...

Page 59: ...loading server Software catalogue Software use guide Descriptive list of the available software Using the standard functions of the software described Loading instructions Reference instructions of th...

Page 60: ...es the right to make any alterations without prior notice All rights of reproduction adaptation execution and translation reserved in all countries The NBS Payment Solutions trademarks and logos are t...

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