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this may affect the signal performance of
the Outdoor Antenna. Before starting any
renovation work you may need to have
the Outdoor Antenna moved to a more
suitable physical position. Your service
provider can arrange this.
If the renovation is internal to the
premises, and is affecting internal walls
– then care needs to be taken not to
re-route the cable that connects the NBN
connection box to your Outdoor Antenna.
If in doubt, contact your service provider
for advice.
I have a monitored home or
premises security system, will it
work over the NBN?
If you would like to use an existing
system, you should check with your
security system provider to ensure that
your particular equipment and service is
NBN-compatible, and check with your
service provider that they can support
this function with your connection.
Can I run everything on a
wireless network within my
premises?
Yes, it is possible to run most services
over a Wi-Fi network within premises
but should you find Wi-Fi limiting for
any reason there are other options.
For instance, powerline networking
adapters can make a home network by
using existing electricity wiring in your
house. These plug directly into home
powerpoints and use existing in-home
electrical wiring for data networking,
avoiding the need to install new cables.
For more information search “powerline
network adaptor” through your internet
browser.
Do I need to install any cables
and outlets?
It is possible to run most services over
a Wi-Fi network, but you may prefer to
have cabled connections for data and/
or phone outlets. You can arrange for
a cable installer to install points now or
you can wait until you and the installer
have agreed on the location of your NBN
connection box. You can arrange to have
as many internal home network points
as you like.
The cable installer you choose to
undertake this work must be registered
with an Australian Communications
and Media Authority (ACMA) accredited
industry registrar.
Who do I contact for
assistance?
Your service provider will help you if
you have any questions or need to
report a fault.
