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Page 29
Troubleshooting
Symptom
Cause
Remedy
Unable to play
a disc
The disc is loaded
incorrectly in the
disc tray.
Check that the disc is
placed in the disc tray
with its label side facing
up.
The disc is incom-
patible with the
unit.
Load a compatible disc.
Refer to the “About
Optical Discs” sec-
tion of this manual to
review disc compatibility
requirements.
The disc is dirty or
damaged.
Try cleaning the disc. A
disc may be unplayable
if it is too scratched or
otherwise damaged.
Symptom
Cause
Remedy
The remote
control does
not function
There is no battery
in the remote con-
trol or the battery
has lost its charge.
Install a new CR2025
battery in the remote
control.
The remote con-
trol isn’t pointed
at the remote
sensor.
Make sure that there are
no large objects between
the remote control and
the sensor on the front
panel of the unit.
The remote con-
trol is beyond its
working distance.
Make sure the remote
control is within 15 feet
of the sensor.
The unit has shut
down.
Switch the unit off and
disconnect it from the AC
outlet. Then, reconnect
the power and switch it
on again.
The unit will
not turn on.
There is no power. Please check that the AC
or DC power cord is con-
nected securely and that
the outlet is providing
power.
Summary of Contents for NPD-1003
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