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Troubleshooting
This guide lists common problems and their solutions.
Please refer to this guide before requesting service.
If you need further assistance, please contact Naxa
Technical Support (www.naxa.com/naxa_support/).
What if the device is abnormal during opera-
tion?
Answer:
1. Reboot the device to see if it works OK.
2. Charge the device by the charger to activate the
battery. Make sure it has power before you oper-
ate it.
3. It is suggested to upgrade the OS of the device by
professional.
Why the standby time is so short sometimes?
Answer: the use time of the battery is all depend on
the temperature and use instance. If the temperature
is too high or too low, the use time of the battery might
be effected. It is suggest using the device in normal
temperature. The using time is also affected by in-
creased volume and frequently operation.
Why does my tablet feel hot?
Answer: The tablet can get quite hot if it is running
a complex application, the screen is set to the high-
est brightness level, or when it is being charged. This
is normal and should not cause the tablet to function
abnormally.
Why is my tablet not working properly?
Answer: Some apps on that you may install on your
tablet could cause it to behave abnormally. If this hap-
pens to you, reset the tablet and then remove the app
in question.
Summary of Contents for NID-7014
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