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User Manual

10

Troubleshooting

Product Specification

 NED-120

 NED-120P

NED-150

NED-150P

Dehumidification capacity (

/day)

120 (Max)

150 (Max)

Humidity Range (%)

10~90%

10~90%

Power Consumption (W/h)

1,200

1,600

Rated voltage (V)

 AC 220V 60Hz

 AC 220V 60Hz

Weight (Kg)

54.5

56

Size (W

×

H

×

D)mm

450

×

1,064

×

600

450

×

1,064

×

600

Refrigerant type 

 R-22

 R-22

Drainage method

bucket / 

Natural drainage

Automatic

drainage

bucket / 

Natural drainage

Automatic

drainage

Drain pump performance (m)

V :8 / H:16

V :8 / H:16

The operating temperature (˚C )

 18~32

 18~32˚C

A, B, C of the situation requires a multimeter.

Problem

Cause

Possible Solution

A.  The display does not  

turn off.

1. The power connection may afterwards.
2. The power cord is damaged.
3. The fuse is poor.
4. The internal connector is not connected.
5. The controller board has been damaged.

1. Make sure the power is 220V.
2. Please replace the power cord.
3. Please replace the fuse.
4. Please cord connection and replace.
5. Please replace the controller board.

B.  Display is turned on and the 

fan or the compressor is not 
operating.

1. Fan and compressor relay are damaged.

2. Capacitor of the compressor and fan were damaged.

3. Code of the compressor and the fan is not connected.

1. Please replace board.

2. Please replace the capacitor.

3. Please connect again.

C.  Fan work, but the compressor 

is not operating.

1. Frost occurs state

2. 3 minutes compressor protection

3. Compressor capacity shortage

4. The compressor damage

1.  Operation for removing forst and stops 

automatically.

2. 3 minutes to wait for action.

3. Please replace the compressor.

4. Please replace the compressor.

D.  "E1", "E2" is displayed on 

humidity display.

1. Humidity sensors buried in the water. Or, it is very dry.

2. "E2" humidity sensor is damaged.

3. "E1" temperature sensor is damaged.

1. Please wipe water and dry.

2. Please replace the humidity sensor.

3. Please replace the temperature sensor.

E.  Fans and compressors will 

continue to operate, but not 
drained.

1. There is no humidity in the air or ambient humidity is too low.

2. The filter is dirty.

3. refrigerant is leaked.

4. Dust is much piled on the evaporator and condenser.

2. Clean filter.

3. Please contact the Service Center.

4. Clean dust.

F.  "rt Lo", "re Hi" is displayed on 

humidity diaplay.

When indoor humidity is less than 20%, "Lo" will be displayed.

When indoor humidity is more than 95%, "Hi" will be displayed.

Please check the room humidity.

(This is not a failure.)

Product Warranty

CONSUMER COMPENSATION REGULATIONS GUIDE

TERMS OF WARRANTY

* Compensation standards

Our products have passed strict quality control and inspection.

1. NAWOOEL products provide 2 year free of charge service.
2. Valid only in the domestic.
3.  Problems other than product itself will be charged such as wrong management, poor electrical condition and defective circuit 

breaker.

Product Name

Dehumidifier

Model

NED-120(P) / NED-150(P)

Date of purchase

Serial Number

Agency

Agency contact

Price

Warranty

24 months

Customer Address

Name

Phone

Manufacturer

NAWOOEL Co,.Ltd

> Please write down applicable things when selling the products.

·

  Free of charge service

We will repair free of charge when the product is broken during normal sue within warranty period.

·

  Service at a cost

Repair cost (parts cost, repair cost, travel expenses etc.) will be charged if the warranty period has elapsed or 
for the following cases.

1. User mishandling
2. Use different capacitance
3. If failure occurs as the product is repaired other than our professional service technician.
4. Failure due to not understanding precautions.
5. Failure caused by natural disasters
6. Defective filter cleaning

Type of consumer harm

Compensation

Within the warranty period

After the warranty period

The failure occurred 

in a normal 

environment.

(Within parts 

holding period)

It is important repairs are required within 10 days 

after purchase.

Replace the product or refund 

the purchase price

It is important repairs are required within 1 month 

after purchase.

Product Replacement

Repairable

Malfunctioning

Free of charge service

The same failure is repeated four 

times.

Replace the product or refund 

the purchase price

Service at a cost

If beyond repair

Replace the product or refund 

the purchase price

Refund depreciation 

amount plus 10%.

Willful or negligent 

failure by the 

consumer occurred.

If possible repairs

Service at a cost

Service at a cost

If beyond repair

Product Replacement 

(Expense occurs.)

It follows company 

standards.

* Matters not specified should follow consumer compensation regulations.

63, Yulsaengjungang-ro 169beon-gil, Daegot-myeon, Gimpo-si, Gyeonggi-do, Korea

NAWOOEL Co,.Ltd Service center : +82-31-997-4271

Summary of Contents for NED-120

Page 1: ...e the quality of product Use this product at 220V 60Hz CUSTOMER INFORMATION All employees of NAWOOEL will do our best to make our customers satisfy with the products for the lifespan of the product Troubleshooting Tips You can get correct and quick service if you let us know date of purchase model name failure condition address phone number NAWOOEL Co Ltd 63 Yulsaengjungang ro 169beon gil Daegot m...

Page 2: ...other things or person To ensure your safety and prevent property damage Be sure to read please use properly Following notices are for safe and correct use and to prevent the risk of harm to yourself and others By its contents are separated by Warning and Caution Please keep as they are important for safety 3 Warning It indicates the cases that may cause death or serious injury if violation Cautio...

Page 3: ...ition there is a risk of product failure When there is leakage of gas do not operate the product indoors Plaseopenthewindowandcompletelyventilate There is a risk of fire or burns Please space air inlet and outlet at least 30cm apart from the wall If inlet or outlet is blocked with cloth or wall inside will be overheated and may cause risk of fire Do not store flammable materials near the product D...

Page 4: ...or 3 seconds or more Press the constant speed button Turbo speed button to select the fan speed Set humidity range 10 90 5 interval Current humidity range 20 95 Natural drainage Basic Automatic drainage Option 7 User Manual 6 The control panel display Air inlet Filter inside Air inlet cover Air outlet Drain hose Wheel HUMIDITY SELECT OFF TIMER CONSTANT TURBO SPEED CONSTANT TURBO OFFTIMER HUMIDITYR...

Page 5: ...k side of the dehumidifier 5 Fix the right side plate to the product again Auto drain hose size Outer diameter Ø12 Inner diameter Ø8 In case of drain hose mounted type use with drain hose inserted into ONE TOUCH CLIP on the back side Drain hose and drainage pumps are going to buy a service center Indoortemperature checking When indoor temperature is less than 18 rt Lo will be displayed This is not...

Page 6: ... humidity diaplay When indoor humidity is less than 20 Lo will be displayed When indoor humidity is more than 95 Hi will be displayed Please check the room humidity This is not a failure Product Warranty CONSUMER COMPENSATION REGULATIONS GUIDE TERMS OF WARRANTY Compensation standards Our products have passed strict quality control and inspection 1 NAWOOEL products provide 2 year free of charge ser...

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