40 | Confidential
Troubleshooting Qube Installation
The
shipping plug can be used
to
Cold Reset
Qube3
1.
Verify both antenna connectors are attached
(perform this procedure with antennas connected)
2.
Insert yellow shipping plug into RJ45 Data port
(unplug any other device from RJ45 Data port)
3. Remove Power and ConEx connectors
4. Wait 30 seconds
(allow device to power down)
5. Reconnect Power
(plug in power connector)
6.
Remove yellow shipping plug from RJ45 Data port
7.
Turn ignition on
(allow time for device to reboot: 1-5 min)
8.
Use OnlineAVL2 to check if the Qube resumed reporting
9.
Reconnect ConEx connector and any device into RJ45 Data Port
Qube3