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Industrial Cellular VPN Router NR600 Series

User Manual

Page 87 / 90

•

Check the cellular page confirm modem is detected correctly or not.

Cannot detect SIM card

Phenomenon

NR600-P5G Router cannot detect SIM card, cellular is not failed to connect to base station.

Possible Reason

•

SIM card damage.

•

SIM bad contact.

Solution

•

Replace SIM card.

•

Re-install SIM card.

Poor Signal

Phenomenon

NR600-P5G Router no signal or poor signal.

Possible Reason

•

Antenna installation is wrong.

•

Area signal weak.

Solution

•

Check the antenna and re-connect it.

•

Contact Telecom Operator to confirm signal problem.

•

Change to high-gain antenna.

IPSec VPN established, but LAN to LAN cannot communicate

Phenomenon

IPSec VPN established, but LAN to LAN cannot communicate

Possible Reason

•

Both subnets are not match the interested traffic.

•

IPSec second phase (ESP) settings is not match.

Solution

•

Check the both subnet settings.

•

Check IPSec second phase (ESP) setting.

Summary of Contents for NR600 Series

Page 1: ...Industrial Cellular VPN Router NR500 Pro User Manual Industrial Cellular VPN Router NR600 P5G User Manual Guangzhou Navigateworx Technologies Co Ltd www navigateworx com...

Page 2: ...without notice and does not represent a commitment on the part of Navigateworx Technologies Navigateworx Technologies provides this document as is without warranty of any kind either expressed or impl...

Page 3: ...nless use has been approved or authorized Do not operate in locations where medical equipment that the device could interfere with may be in use Do not operate in fuel depots chemical plants or blasti...

Page 4: ...ert SIM card 15 2 7 Install Antenna 16 2 8 DIN rail Mounting 17 2 9 Power Supply Installation 18 2 10 Power on The Router 18 Chapter 3 Access to Web page 19 3 1 PC Configuration 19 3 2 Factory Default...

Page 5: ...c 73 4 7 3 GRE 76 4 8 Maintenance 78 4 8 1 Upgrade 78 4 8 2 Software 78 4 8 3 System 79 4 8 4 Configuration 83 4 8 5 Debug Tools 84 Appendix A Glossary 86 Appendix B Q A 86 No Signal 86 Cannot detect...

Page 6: ...l output for alarm applications GNSS feature is based on LTE module capability NR600 series router supports 9 to 48 VDC wide range power inputs designed with reverse voltage protection mechanism for g...

Page 7: ...0 1000 Mbps 1 5KV magnetic isolation protection Wi Fi Interface Standards 802 11a b g n ac Support dual band Wi Fi 2 4G and 5 8G 2 x RP SMA male antenna connector Support Wi Fi AP and Client modes Sec...

Page 8: ...N IPSec GRE OpenVPN L2TP DMVPN Firewall Filter Port forwarding DMZ anti DoS ACL Management Web Central Management Platform Power Supply and Consumption Connector 3 pin 3 5 mm female socket with lock I...

Page 9: ...Industrial Cellular VPN Router NR600 Series User Manual Page 8 90 1 4 Mechanical Specifications Dimension 145mm 122mm 54mm excluding antenna...

Page 10: ...erify your components NOTE if any of the below items is missing or damaged please contact your sales representative Included equipment 1 x Naviageteworx NR600 series Industrial Cellular VPN router NR6...

Page 11: ...ser Manual Page 10 90 1 x Quick Start Guide Optional Accessories sold separately 3G 4G 5G cellular antenna Stubby antenna Magnet antenna RP SMA Wi Fi antenna Stubby antenna Magnet antenna 35mm Din rai...

Page 12: ...Page 11 90 AC DC power adapter 12VDC 1 5A EU US UK AU plug optional 1 6 Order Information Model Part Number Description NR600 P5G A634833 5G Dual SIMs 4 x Gigabit Port Dual band 2 4GHz and 5 8GHz Wi...

Page 13: ...R600 Series User Manual Page 12 90 Chapter 2 Installation 2 1 Product Overview 1 Cellular Wi Fi GPS Antenna 2 Power supply 3 SIM slot 4 Ethernet port 5 Digital Input Digital Output RS232 RS485 6 LED i...

Page 14: ...as Highest priority network then LTE WCDMA and GPRS is non highest priority network Off Register failed USR SIM Green On Router is trying cellular connection with SIM1 Fast Blinking 250ms duration Rou...

Page 15: ...NOTE There are two LED indicators for each Ethernet port Due to the chipset design NR600 P5G router would only light up the green one Link indicator on left side the right LED is Off without meaning 2...

Page 16: ...tatus Factory Reset Press the RST button between 3s to 10s all LEDs blink few times then reboot the router manually Run Normally Press the RST button more than 10s router will run normally without reb...

Page 17: ...l Cellular VPN Router NR600 Series User Manual Page 16 90 2 7 Install Antenna Connect the cellular antenna to the MAIN and AUX connector on the unit Connect the Wi Fi antenna to the Wi Fi connector on...

Page 18: ...ual Page 17 90 2 8 DIN rail Mounting 1 Use 4 pcs of M3x6 flat head phillips screws to fix the DIN rail to the router 2 Insert the upper lip of the DIN rail into the DIN rail mounting kit 3 Press the r...

Page 19: ...e unit then loosen the screws for the locking flanges as needed 2 Connect the wires of the power supply to the terminals 2 10 Power on The Router 1 Connect one end of the Ethernet cable to the LAN por...

Page 20: ...ually Obtain an IP address automatically The process required to do this differs depending on the version of Windows you are using NOTE The following steps are based on Windows 7 select Start Control...

Page 21: ...gateway and DNS server is not necessary if PC not routing all traffic go through NR600 P5G router 3 2 Factory Default Settings NR600 P5G router supports Web based configuration interface for managemen...

Page 22: ...ser Manual Page 21 90 3 3 Login to Web Page 1 Start a Web browser on your PC Chrome and IE are recommended enter 192 168 5 1 into the address bar of the web browser 2 Then use the default username and...

Page 23: ...4 1 Web Interface The NR600 P5G router Web interface is divided into two sections In the left pane is the main navigation menu On the right is the content area for each page NOTE The navigation menu m...

Page 24: ...Page 23 90 Reboot reset the router within power disconnect Logout logout to web authorization page Save save the configuration on current page Apply apply the changes on current page immediately Close...

Page 25: ...e model name of router System Uptime Displays the duration the system has been up in hours minutes and seconds System Time Displays the current date and time RAM Usage Displays the RAM capacity and th...

Page 26: ...ess Displays the IP address assigned to this interface Netmask Displays the subnet mask of this interface Gateway Displays the gateway of this interface This is used for routing packets to remote netw...

Page 27: ...26 90 4 2 2 Syslog Syslog Information Download Diagnosis Download the Diagnosis file for analysis Download Syslog Download the complete syslog for analysis Clear Clear the current page syslog printing...

Page 28: ...e Click to edit current interface settings Click to delete current interface Connection Manager Status Type Displays the connection interface Status Displays the connection status of this interface IP...

Page 29: ...ink as WWAN1 SIM2 carrier link as WWAN2 Description Add a description for the current link NAT Enable Check this box to enable NAT Network Address Translation on the current link Connection Manager Co...

Page 30: ...dress of known external reachable server or network e g 8 8 8 8 Secondary Server Enter the secondary IP address that pings will be sent to when the primary server is ping failed router would try to pi...

Page 31: ...tatus of SIM card CSQ Displays the signal strength of the carrier network Operator Displays the wireless network provider Network Type Displays the RF technology currently active Example TDD NR5G LTE...

Page 32: ...bytes transmitted since the time the unit was connected NR600 P5G router would record this data with same SIM card reboot would not erase this data RX Bytes Displays the total bytes received since the...

Page 33: ...ype Authentication method used by the carrier Possible selections are Auto PAP CHAP PIN Code Enter a 4 8 characters PIN code to unlock the SIM Monthly Data Limitation Enter the data total amount for S...

Page 34: ...will override the automatically obtained DNS Expert Options Enter the custom AT command 5G Mode Select 5G Mode type Selections are SA NSA SA NSA Network Type Select the mode of operation of the cell...

Page 35: ...structions apply to settings for all Ethernet interfaces Ethernet Status Ethernet Port Information Displays the port physical connected states Interface Information Displays the name and MAC address o...

Page 36: ...H0 from off Tagged Untagged ETH1 Specify the port properties of ETH1 from off Tagged Untagged ETH2 Specify the port properties of ETH2 from off Tagged Untagged Ethernet Port Assignment Interface Displ...

Page 37: ...Client external DHCP server will assign an IP address to this unit MTU Maximum Transmission Unit maximum packet size allowed to be transmitted Should be left as default value of 1500 in most cases Ove...

Page 38: ...ot known this can be left as all zeros Primary DNS IP address of the primary DNS server Secondary DNS IP address of the secondary DNS server Authentication Type Authentication method used by the carri...

Page 39: ...Cellular VPN Router NR600 Series User Manual Page 38 90 Ethernet LAN Interface Displays current name of LAN subnet IP Address Displays LAN IP address of this subnet Netmask Displays subnet mask for t...

Page 40: ...ay server IP Pool Start External LAN devices connected to this unit will be assigned IP address in this range when DHCP is enabled This is the beginning of the pool of IP addresses IP Pool End This is...

Page 41: ...IP feature Description Enter the description for MAC binding IP feature Host MAC Address Enter the host MAC address Host IP Address Enter the host IP address Ethernet LAN Multiple IP Settings Interfa...

Page 42: ...8G simultaneously You could review the Wi Fi connection status as below Select Wi Fi WiFi 5G from the main navigation menu to WiFi WiFi 5G page then review General Settings and WiFi Instance Settings...

Page 43: ...WiFi WiFi 5G WiFi Instance Settings Index Display the index of current WiFi instance Enable Disply the statues of current WiFi instance Mode Display the mode of current WiFi instance SSID Display the...

Page 44: ...Check this box will enable the Wireless interface Mode Select Mode to AP SSID The SSID is the name of the wireless local network Devices connecting to the NR600 P5G router WiFi access will identify t...

Page 45: ...Hz wide 20 40 MHz will enable the use of a 40 MHz wide channel when available Beacon TX Rate HT MCS Index Modulation and Coding Scheme The MCS modulation coding table is a representation proposed by 8...

Page 46: ...e SSID of external access point Password Enter the password of external access point Connection Type Select from DHCP Client or Static IP address IP Address Static address for this interface It must b...

Page 47: ...splays status of current serial function Serial Type Displays the serial type of COM port Baud Rate Displays the serial port baud rate Parity Displays the serial port parity Transmission Method Displa...

Page 48: ...nection status Dispalys the status of current COM1 2 connection Serial Connection Enable Displays status of current serial function Port Displays the serial type of COM port Baud Rate Displays the ser...

Page 49: ...mission Method Select the transmission method for serial port Optional for Transparent Modbus RTU Gateway and Modbus ASCII Gateway MTU Maximum Transmission Unit maximum packet size allowed to be trans...

Page 50: ...er of the remote server When you select TCP Server on Protocol the window displays the settings as below Serial Connection Settings Local IP Address Enter the IP Address of the local endpoint Local Po...

Page 51: ...the settings as below Serial Connection Settings Local IP Address Enter the IP Address of the local endpoint Local Port The port number assigned to the serial IP port on which communications will take...

Page 52: ...for controlling the slave device by digital signal You could review the status of Digital IO as below Digital IO Status Enable Displays status of current digital IO function Logic Level Displays the...

Page 53: ...is alarm comes from Digital Input or SMS Alarm ON Action Select from High Low or Pulse High means high electrical level output Low means low electrical level output Pulse will generate a square wave a...

Page 54: ...Industrial Cellular VPN Router NR600 Series User Manual Page 53 90 Counter Ctrl ID Select serial connection Index 1 or 2 Count Set the number of digital input port counters by manually...

Page 55: ...Default Policy Select the Accept or Drop from the list the packets which are not included in the access control list will be processed by the default filter policy An access control list ACL with resp...

Page 56: ...of IP addresses via a bitmask the box following the Firewall Port Mapping Description Add a description for this rule Protocol All Any protocol number TCP The TCP protocol UDP The UDP protocol Remote...

Page 57: ...sets to 0 0 0 0 0 the DMZ is open to all incoming WAN IP addresses DMZ Host Address The WAN IP address which has all ports exposed except ports defined in the Port Forwarding configuration Firewall NA...

Page 58: ...works Select the Static Routing tab to add static routes to the Static Route Table Please refer current route table as below Route Route Table Information Destination Displays the destination of routi...

Page 59: ...tatic route rule IP Address Enter the IP address of the destination network Netmask Enter the subnet mask of the destination network Gateway Enter the IP address of the local gateway Metric Enter the...

Page 60: ...hen the latter will pre empt and become the virtual master router Network VRRP Enable Check this box will enable VRRP Enable No Preempt Check this box to Prohibit the preemption of the primary router...

Page 61: ...communication process Network IP Passthrough Enable Check this box will enable IP Passthrough Passthrough Host MAC Enter the MAC of passthrough host to receive the WAN IP address Remote HTTPS Access...

Page 62: ...ible to establish connections to that machine without the need to track the actual IP addresses at all times A number of providers offer Dynamic DNS services DDNS free or for a charge You could review...

Page 63: ...stname associated with the account DDNS Server The internet address to communicate the Dynamic DNS information to This option is available after you select custom on DDNS Provider DDNS Path DDNS path...

Page 64: ...Application SMS Enable Check this box to enable SMS feature Enable SMS Control Check this box to enable SMS control feature Authentication Type Specify the authentication mode for SMS optional for No...

Page 65: ...rce Specify SMS source to receive valid syntax optional for Serial Port and HTTP S GET POST SMS Message Format Specify the SMS format between Text and PDU when reading SMS or reading SMS list via HTTP...

Page 66: ...d SMS Source Specify SMS source to receive valid syntax optional for HTTP S GET POST SMS Notification feature allow to send SMS notification to the pre setting phone number when some of router status...

Page 67: ...s changed WWAN Port Send SMS notification to the pre setting phone number when WWAN port status changed Active Link Send SMS notification to the pre setting phone number when active link status change...

Page 68: ...current working mode of OpenVPN Status Displays the current VPN connection status Uptime Displays the connection time since VPN is established Local Virtual IP Displays the virtual IP address obtain...

Page 69: ...tocol Select from UDP TCP Client or TCP Server Connection Type Select from TUN TAP which are two different kinds of device interface for OpenVPN The difference between TUN and TAP device is that a TUN...

Page 70: ...not the current default Addressing is done by IP netmask Net30 This is the old topology for support with Windows clients running 2 0 9 or older clients This is the default as of OpenVPN 2 3 but not re...

Page 71: ...Revocation List Enable Client to Client Check this box to allow client to communicate with each other Enable Duplicate CN Check this box allow multiple clients connect to the server with the same cert...

Page 72: ...te File Import Local Certificate file Local Private Key Import Local Private Key file DH File Import DH file when works as OpenVPN server HMAC Firewall Key Import HMAC Firewall Key file Pre shared Key...

Page 73: ...PN OpenVPN Configuration Files Connection Index Select OpenVPN connection index Configuration Files Import the OpenVPN client file Configuration Files Download Download the OpenVPN client configuratio...

Page 74: ...be displayed in the Tunnel Table at the bottom of the page All tunnels are create using the ESP Encapsulating Security Payload protocol VPN IPSec Status Enable Displays current IPSec settings is enabl...

Page 75: ...or Aggressive Authentication Method Select from Pre shared Key or Pre shared Key and Xauth Local Subnet Ener the IP address with mask if a network beyond the local LAN will be sending packets through...

Page 76: ...Algorithm ESP Select 3DES AES 128 AES 192 or AES 256 encryption Hash Algorithm ESP Select from MD5 SHA1 SHA2 256 SHA2 384 or SHA2 512 hashing Diffie Hellman Group ESP Negotiate None or use 768 Group 1...

Page 77: ...s It s a tunneling technology that provides a channel through which encapsulated data message could be transmitted and encapsulation and decapsulation could be realized at both ends VPN GRE Status Ena...

Page 78: ...GRE tunnel Local Virtual IP Enter the local tunnel IP address of GRE tunnel Local Virtual Netmask Enter the local virtual netmask of GRE tunnel Tunnel Key Enter the authentication key of GRE tunnel E...

Page 79: ...source and ensure that power to the Fusion is not interrupted during a firmware upgrade 4 8 2 Software When release a new feature APP Package of NR600 P5G router the user can manually install to the u...

Page 80: ...r Time Zone Select the zone where the device is in use Customized Time Zone Customized the zone where the device is in use Enable NTP Client Selected Enabled to utilize the NTP client to synchronize t...

Page 81: ...ent administrator default as admin Old Password Enter the old password of administrator New Password Enter the new password of administrator Confirm Password Confirm the new password of administrator...

Page 82: ...Check this box to enable remote syslog connection Remote Syslog Server Enter the IP address of remote syslog server Remote Syslog Port Enter the port for remote syslog server listening System Web Ser...

Page 83: ...well known port for HTTP is port 23 System SSH SSH Port Enter the port for SSH access A well known port for HTTP is port 22 Allow Password Authentication Check this box to enable SSH authentication P...

Page 84: ...local SSH access Remote Ping Request Check this box to allow remote ping request Local Ping Request Check this box to allow local ping request DDoS Defense Check this box to enable DDoS defense 4 8 4...

Page 85: ...address or domain name for ping Ping Count Enter the ping times Local IP Address Enter the ping source IP address or leave it blank Debug Tools Traceroute Host Address Enter a host IP address or domai...

Page 86: ...Port Enter the source port Destination Host Enter the destination IP address Destination Port Enter the destination port Interface Enter the interface that the packages go through Debug Tools Sniffer...

Page 87: ...ceived Signal Strength Indication SIM Subscriber Identity Module SMS Short Message Service DHCP Dynamic Host Configuration Protocol LAN Local Area Network LED Light Emitting Diode NTP Network Time Pro...

Page 88: ...Signal Phenomenon NR600 P5G Router no signal or poor signal Possible Reason Antenna installation is wrong Area signal weak Solution Check the antenna and re connect it Contact Telecom Operator to conf...

Page 89: ...nterface CLI is a software interface that provide another configurable way to set parameters on our router We could use Telnet or SSH connect to our router for CLI input NR600 P5G CLI Access navigatew...

Page 90: ...14 215 177 38 seq 0 ttl 54 time 10 826 ms 64 bytes from 14 215 177 38 seq 1 ttl 54 time 10 284 ms 64 bytes from 14 215 177 38 seq 2 ttl 54 time 10 073 ms 64 bytes from 14 215 177 38 seq 3 ttl 54 time...

Page 91: ...ts a space MOVEMENT KEYS CTRL A Move to the start of the line CTRL E Move to the end of the line up Move to the previous command line held in history down Move to the next command line held in history...

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