Navien NR-180A, Operation & Installation Manual

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OPERATION
67
Navien Warranty:
GENERAL
APPLICABLE WARRANTY PERIODS (* DHW means Domestic Hot Water)
Navien America, Inc. (Navien) warrants this Navien Water Heater and its component
parts to be free from defects in materials and workmanship, under normal use and
service, for the Applicable Warranty Period. At its option, Navien will replace the
defective component part(s), in accordance with the terms of this Limited Warranty, if it
fails in normal use and service during the Applicable Warranty Period. The replacement
component part(s) must be Navien original factory component part(s). The replacement
component part(s) will be warranted only for the unexpired portion of the original
component part’s Applicable Warranty Period.
EFFECTIVE DATE
The Effective Date of warranty coverage (the beginning of the Applicable Warranty
Periods) is the date of purchase of this water heater, if properly registered.
HEAT EXCHANGER WARRANTY
The Applicable Warranty Period for a NR & NP series Heat Exchanger failure installed
in a Residential DHW application (including domestic recirculation) is
Fifteen (15) years
from the Effective Date. The Applicable Warranty Period for a NP series Heat
Exchanger failure installed in a Commercial application or Residential “Combi (DHW
and Space heating)” application is
Ten (10) years from the Effective Date. For any
Commercial application or Residential Combi application, a NP series unit is
recommended. If a NR series unit is used in any Commercial application or Residential
Combi application, the Applicable Warranty for a Heat Exchanger failure will be voided.
PARTS WARRANTY (excluding heat exchanger)
The Applicable Warranty Period for a NR & NP series part(s) failure installed in a
Residential DHW application (including domestic recircualtion) is Five(5) years from the
Effective Date. The Applicable Warranty Period for a NP series part(s) failure installed
in a Commercial application or Residential Combi application is Three(3) years from the
Effective Date. IF a NR unit is used in any Commercial application or Residential Combi
application, the Applicable Warranty for a Part(s) failure will be voided.
Water Heater Should not be used for Space heating (Only NR-(A) Series)
The NR Series Water Heater should not be used for space heating and other heating.
If NR Series Water Heater is used for space heating and other heating, the applicable
warranty will be voided.
Proof of purchase is required to obtain warranty service. You can show
proof of purchase with dated sales receipt, by completing and mailing
the enclosed warranty registration card within 30 days of purchasing the
product or by registering online at www.navienamerica.com