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Safety Information        5

CAUTION

Do not attempt to repair or replace any part of the water 

 

heater,  unless  it  is  specifically  recommended  in  this 

manual. 
For  all  other  service,  contact  an  authorized  technician  or 

licensed  professional.  Improper  adjustments,  alterations, 

service,  or  maintenance  may  lead  to  property  damage, 

personal injury, or death and will void your warranty.

Do not operate the water heater if you feel something is 

 

wrong with it. 
Doing so may result in product damage or personal injury.

Do  not  allow  children  to  operate  or  access  the  water 

 

heater. 
Doing so may result in product damage or personal injury.

Do not attempt to change the water temperature while 

 

the water heater is being used. 
Doing so may result in personal injury.

Do not turn on the water heater unless the water and gas 

 

supplies are fully opened. 
Doing so may damage the water heater.

Do not turn on the water if the cold water supply shut-

 

off valve is closed. 
Doing so may damage the water heater.

Do not use this water heater for anything other than its 

 

intended purpose, as described in this manual.

Do not remove the front cover unless the power to the 

 

water heater is turned off or disconnected.
Failure to do so may result in electric shock.

When  servicing  the  controls,  label  all  wires  prior  to 

 

disconnecting them.
Failure to do so may result in wiring errors, which can lead to 

improper or dangerous operation.

Do not use unapproved replacement or accessory parts.

 

 

Doing  so  may  result  in  improper  or  dangerous  operation 

and will void the manufacturer’s warranty.

Do not place anything in or around the vent terminals, 

 

such as a clothes line, that could obstruct the air flow in 

or out of the water heater.

This water heater has been approved for use in the USA 

 

and Canada only. 
Using  the  water  heater  in  any  other  country  will  void  the 

manufacturer’s warranty.
Should overheating occur or the gas supply fail to shut 

 

off, turn off the manual gas valve to the appliance.

Do  not  use  this  appliance  if  any  part  has  been  under 

 

water.
Immediately call a qualifed service technician to inspect the 

appliance and to replace any part of the control system and 

any gas control which has been under water.

WARNING

Shut off the gas supply if the water heater is damaged.

 

Have your installer or plumber show you the location of the 

gas shut off valve and demonstrate how to close the valve. If 

the water heater is damaged as a result of overheating, fire, 

flood, or any other reason, close the manual shut off valve 

and do not operate the water heater again until it has been 

inspected by a qualified technician.

Do not store or use gasoline or other flammable liquids 

 

near this water heater.
Doing so may result in fire or explosion.

Do  not  place  combustibles,  such  as  newspapers  or 

 

laundry, near the water heater or venting system.
Doing so may result in a fire.

Do not place or use hair sprays, spray paints, or any other 

 

compressed  gases  near  the  water  heater  or  venting 

system, including the vent termination.
Doing so may result in fire or explosion.

Do  not  operate  the  water  heater  with  the  front  cover 

 

opened. 
Doing  so  may  result  in  fire  or  carbon  monoxide  (CO) 

poisoning, which may result in property damage, personal 

injury, or death.

Do  not  operate  this  water  heater  without  proper 

 

venting. 
Doing  so  may  result  in  fire  or  carbon  monoxide  (CO) 

poisoning, which may result in property damage, personal 

injury, or death. Inspect the vent termination and air intake 

supply  annually  to  ensure  proper  operation  of  the  water 

heater.  Turn  off  and  discontinue  use  of  the  water  heater 

if  any  of  the  vent  pipes,  vent  elbows,  or  intake  pipes  are 

damaged in any way, separated at a joint, or show evidence 

of corrosion, rusting, or melting.

Do not touch the power cord or internal components of 

 

the water heater with wet hands.
Doing so may result in electric shock.

Summary of Contents for NPE-180A

Page 1: ...exactly a fire or explosion may result causing property damage personal injury or death Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other applian...

Page 2: ...r Temperature 8 3 3 Viewing Basic Information 9 3 4 Resetting the Water Heater 9 4 Maintaining the Water Heater 10 4 1 Cleaning the Water Heater 10 4 2 Draining the Water Heater 10 4 3 Flushing the He...

Page 3: ...urn the gas control knob C Neverusetools Iftheknobwillnotpushinorturnbyhand don ttrytorepairit callaqualifiedservicetechnician Force or attempted repair may result in a fire or explosion Do not use th...

Page 4: ...cald risk Before setting the temperature at or above 125 F 52 C consider installingathermostatically controlledmixingvalveortemperature limiting valve Contact a licensed plumber or your local plumbing...

Page 5: ...ry will void the manufacturer s warranty Should overheating occur or the gas supply fail to shut off turn off the manual gas valve to the appliance Do not use this appliance if any part has been under...

Page 6: ...ction h Condensate Drain Connection 2 1 Description of the Water Heater The NPE series water heater is available in 6 models NPE 180A NPE 180S NPE 210A NPE 210S NPE 240A and NPE 240S The main features...

Page 7: ...Error g Master Unit A code will appear on the display Cascade operation b Hot Water Recirculation h Display Recirculation Mode c Diagnostics button i Up button For installers only Increases the temper...

Page 8: ...tops flashing the temperature setting is stored Note The water heater will retain your settings during a power outage You can adjust the temperature by the below 10 degree increments depending on the...

Page 9: ...down button simultaneously for 10 seconds HIGH appears on the display To exit Commercial Mode Press the up and down button simultaneously for 10 seconds LoW appears on the display Note To adjust the t...

Page 10: ...ou need to drain the water heater before performing maintenance tasks such as cleaning the inlet water filter or to prevent the water heater from freezing when it will not be used for an extended peri...

Page 11: ...s or larger Cleaning solution diluted with water 3 hoses A water circulation pump To flush the Heat Exchanger A A B B C C D D Navien Easy valve Kit Cold Water Line Hot Water Line Circulation Pump Flus...

Page 12: ...ever the water heater drains b Close the B valve and open the D valve Do not open the C valve yet c Allow water to flow through the water heater for 5 minutes d Close the A valve and open the C valve...

Page 13: ...on the front panel to turn on the water 12 heater 4 5 Cleaning the Air Intake Filter If the air intake filter becomes clogged by dust or lint the water heater will cease to operate and Error Code 10...

Page 14: ...recommend the use of a direct vent exhaust and intake system Your installer should ensure that the exhaust vent pipe and the air intake pipe are both connected directly from the collars on the top of...

Page 15: ...the cold water inlet filter See 4 4 Cleaning the Inlet Water Filter and Recirculation Inlet Filter on page 12 Open the hot water faucet completely If an error code is displayed refer to 5 2 Understand...

Page 16: ...air filter See page 13 E407 Hot water outlet thermistor open or short circuit Contact Technical Support at 1 800 519 8794 E421 Cold water inlet1 thermistor open or short circuit Contact Technical Supp...

Page 17: ...installation site or any accidental or intentional damage to the Product Any damage caused by local adverse conditions including but not limited to hard water deposits lime or mineral build up operati...

Page 18: ...n outside the United States and Canada Removal or alteration of the rating plate OtherTerms This Limited Warranty is subject further to the terms and conditions set forth herein and as may be further...

Page 19: ......

Page 20: ...w navienamerica com For warranty service always contact Technical Suppor t Contact the technician or professional who installed your water heater Contact a licensed professional for th ected system fo...

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