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English
Troubleshooting
Situation
Suggested remedies
Cannot connect the
NaviLink Lite to a
router via Wi-Fi
• The router may be out of range.
‒ Place the NaviLink Lite and the router closer together.
‒ Change the channel settings of the router.
• Authentication may have failed after the NaviLink Lite and the
router have connected.
‒ Check the WLAN security settings.
‒ Reset the Wi-Fi settings in pairing mode by pressing and
holding the Wi-Fi button for more than 3 seconds.
Cannot detect an
available router
• Ensure the router is operating normally.
• Ensure that the SSID and password of the router are set
correctly.
Cannot connect
with boilers or water
heaters, or check the
status information
The green light of the COM LED blinks when the NaviLink Lite and
boilers/water heaters are communicating normally.
• Check the connection status of the NaviLink Lite cable
connected to the NaviLink Lite and boilers/water heaters.
• When a single boiler or water heater unit is connected to the
NaviLink Lite, ensure the parameter is configured correctly.
