Chapter3. Card Reader Error Code Manual
© 2014
Nautilus Hyosung, Inc.
All Rights Reserved.
3-1
Chapter3. Card Reader
Code
Problem Description
Troubleshooting
3100100 Send to undefined command.
Restart the Service Provider
3100200 Command execution is impossible. Restart the Service Provider
3100400 Command data error.
Restart the Service Provider
3101000 Latch sensor is abnormal
Please confirm inside of cardreader
3102000 Card has not been read yet or
others errors
Restart the Service Provider
3102100 No Start sentinel
Please confirm which is problem card or
cardreader
3102200 VRC Error
Please confirm which is problem card or
cardreader
3102300 No End sentinel. Too many data
Please confirm which is problem card or
cardreader
3102400 LRC Error
Please confirm which is problem card or
cardreader
3102500 No mag.stripe or No encoded card Please confirm which is problem card or
cardreader
3102700 SS-ES-LRC card
Please confirm which is problem card or
cardreader
3103000 Detection of Power failure.
Issue the Reset command.
3106000 Abnormal condition was found on
the power-line (Vcc) of ICC(or
SAM).
Check to cardreader is running well with
IC Chipcard.
3106100 The receiving error of ATR.
Check to cardreader is running well with
IC Chipcard.
3106200 The card(SAM) does not accept this
protocol.
Check to cardreader is running well with
IC Chipcard.
3106300 IC card(SAM) communication
error(No answer).
Check to cardreader is running well with
IC Chipcard.
3106400 IC card(SAM) communication
error(Other)
Check to cardreader is running well with
IC Chipcard.
3106500 IC card(SAM) is not activated
Check to cardreader is running well with
IC Chipcard.
3106600 IC card(SAM) returned ATR which is
not supported ISO/IEC7816-3
Check to cardreader is running well with
IC Chipcard.
3106900 IC card(SAM) returned ATR which
does not match EMV 2000 V4.0.
Check to cardreader is running well with
IC Chipcard.
3107000 F-FROM write error
Issue the Reset command.
3107100 CRC error of User program code
area of ESU
Check the cardreader and ESU board.
3107200 EEPROM operation error
Restart the EPP device.
3107600 Transmission error between ESU
and ICRW
Check the cardreader and ESU board.
3109500 ESU is broken-down or
disconnected
Check the cardreader and ESU board.
3109600 Metallic fraud object is detected.
Check the cardreader and ESU board.
3109900 Internal error is occurred and Fail to
get error code from DLL
Restart the Service Provider
9311200 Fail to connect device or initialize
device
Check the device cable and connection.
9312300 Fail to close device.
Check the device cable and connection.