Nautel NX400, Installation Manual

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NX400 Installation Manual Pre-installation / Installation assistance
Issue 1.0 2017-06-30 Page 12-1
Section 12: Pre-installation / Installation
assistance
Nautel provides a number of support options to help you during pre-installation planning and
preparation:
• Pre-installation consulting
• Installation and commissioning service
• Online documentation - see page 12-3
• On-site support - see page 12-3
• Training - see page 12-3
• Standard warranty - see page 12-4
• Extended warranties - see page 12-8
Pre-installation consulting
Nautel field support specialists are available to answer questions and work with you to ensure that
your site will be ready for the installation of your NX400 transmitter. For support, contact Nautel
Customer Service and request assistance (
“On-site support” on page 3 ).
Installation and commissioning service
Nautel offers an installation and commissioning service to customers who want assistance with
configuring and commissioning a new Nautel transmitter. After the customer completes the
transmitter assembly and installation, Nautel technical personnel will spend up to three days on-site
to help make the ac power, RF and remote connections, and to assist with the configuration and
testing of Nautel equipment.
The customer is responsible for ensuring that the following stages of installation have been
completed, prior to the arrival of Nautel personnel: