Nautel NX400, Installation Manual

Page: 78 / 89

NX400 Installation Manual Pre-installation / Installation assistance
Issue 1.0 2017-06-30 Page 12-3
Online documentation
Nautel provides documentation online to customers, letting you familiarize yourself with
specifications, operation, maintenance and troubleshooting prior to the delivery of your equipment.
Go to
http://www.nautel.com/login-nug to access documents. See “Nautel website / Online
resources” on page xii of the Pre-Installation Manual for details.
On-site support
If you require on-site assistance, Nautel’s field support specialists can help you prepare your site and
ensure that your NX400 transmitter installation can proceed as quickly as possible. For more
information about on-site support, including scheduling and pricing, contact Nautel Customer
Service:
• Telephone: +1.902.823.5100
• Fax: +1.902.823.3183
• Email: support@nautel.com
After business hours (Atlantic time or Eastern time in North America), requests sent by fax or email
will be acknowledged within one working day.
Training
Nautel's SBE-certified broadcast training programs satisfy your day-to-day knowledge requirements.
Students participating in Nautel's broadcast transmitter or RF basics training programs earn one SBE
credit for each completed day of training.
Nautel’s comprehensive selection of training programs will help customer staff develop valuable skill
sets, reduce downtime, and make the most of the customer’s technology investment.
Nautel training programs are made up of individual modules that can be 'mixed and matched' to meet
the customer’s specific training needs. All Nautel training courses are available at the Nautel Training
Center. Training can also be provided at the customer’s facility, and training the customer’s technical
staff on the customer’s transmitter.
All training courses at the Nautel Training Centre combine classroom and hands-on laboratory work
to ensure a balanced learning experience.