Nautel NX10, Installation Manual

Page: 59 / 72

NX10 INSTALLATION MANUAL PRE-INSTALLATION / INSTALLATION ASSISTANCE
VERSION 2.0 2016-05-06 PAGE 2.10.1
SECTION 2.10: PRE-INSTALLATION / INSTALLATION
ASSISTANCE
Nautel provides a number of support options to help you during pre-installation planning and
preparation:
 Pre-Installation Consulting
 Installation and Commissioning Service
 Online Documentation - see page 2.10.2
 On-Site Support - see page 2.10.3
 Training - see page 2.10.3
 Standard Warranty - see page 2.10.4
 Extended Warranties - see page 2.10.8
Pre-Installation Consulting
Nautel field support specialists are available to answer questions and work with you to ensure that your
site will be ready for the installation of your NX10 transmitter. For support, contact Nautel Customer
Service and request assistance (
“On-Site Support” on page 2.10.3 ).
Installation and Commissioning Service
Nautel offers an installation and commissioning service to customers who want assistance with
configuring and commissioning a new Nautel transmitter. After the customer completes the transmitter
assembly and installation, Nautel technical personnel will spend up to three days on-site to help make
the ac power, RF and remote connections, and to assist with the configuration and testing of Nautel
equipment.
The customer is responsible for ensuring that the following stages of installation have been completed,
prior to the arrival of Nautel personnel:
 Ac power wiring for the transmitter has been installed and connected at the breaker panel or the
building’s service entrance. If local electrical codes allow Nautel personnel to connect the
transmitter to the ac supply, using the customer's cable, that task is included in this service.
Otherwise, the customer must ensure that an approved electrician is present for this task.