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IF ANY EXTERNAL PART OF THE UNIT BEGINS TO GLOW, YOU ARE OVERFIRING. IMMEDIATELY PRESS THE
POWER BUTON
.
DO NOT UNPLUG THE STOVE OR TURN OFF THE REAR POWER SWITCH. THE EXHAUST
BLOWER MUST CONTINUE TO RUN TO COOL THE UNIT DOWN.
Power Outage
-In the event of a power outage, the stove will have to be restarted.
-
Important!
Do not open the hopper lid or the door to the unit during power outage. If needed, open the closest outside
door and a window to eliminate the home’s natural draft.
-The use of a surge protector with your unit is highly recommended as power surges and failures can affect the operation
of any electrical appliance.
Smoke or fire outside of stove
If you see smoke coming out of your unit into the room, the stove is running
and the power has not failed
,
DO NOT UNPLUG THE CORD. DO NOT TURN OFF THE REAR SWITCH. DO NOT OPEN THE HOPPER OR DOOR
TO YOUR UNIT. Immediately press the on/off button to initiate the off cycle, open the nearest outside door and windows
and wait for all signs of smoke to clear (at least one hour, although the smoke should dissipate quickly once the door and
windows are opened). Stand by with a fire extinguisher just in case. If there is a soot or creosote fire, follow the above
instructions for shutting down the unit and extinguish fire if possible or call the fire department and get all persons out of
the house.
Part IV - Maintenance
MAINTENANCE MUST ONLY BE DONE WHEN THE STOVE IS COLD AND THE POWER IS OFF AND UNPLUGGED.
WARNING! Failure to keep the unit properly cleaned causes reduced airflow and may result in excessive gases
during the ignition phase which can suddenly explode.
Ash Removal
IMPORTANT:
While the amount of ash generated by this unit is very small compared to log-burning woodstoves,
keeping the unit clean and free of ash is essential for safety and peak performance. Too much ash build-up can hamper
airflow and reduce
the unit’s efficiency, also causing accelerated ash buildup and/or creosote. If the intake air damper
has to be opened all the way to get a good, clean burn in the burn pot, this indicates ash buildup must be cleaned as
noted below to restore proper airflow.
The rear side covers must be removed to access the exhaust blower box cleaning/inspection ports on either side for
cleaning out ash. Remove the side covers by removing the wing screws inside the pellet hopper.
Specific attention must also be given to cleaning ash buildup in the combustion chamber exit ports on the top-right and
top-left corners of the combustion chamber behind and on either side of the heat exchanger tubes.
Tools typically used for cleaning are brushes and a vacuum. You will need to use a long, narrow, flexible furnace brush
for cleaning hard-to-reach areas
(available from Nature’s Comfort).
Ash buildup in the burn pot or the areas of the unit listed above can also cause an ignition cycle to time out if the
exhaust temperature sensor doesn’t close within 15 minutes after turning the unit “ON”. The control panel will
sound an alarm and the exhaust blower will shut off. If pellets had begun to smolder, they will continue to create
smoke that will fill the unit and possibly exit into the home.
Summary of Contents for NC-40
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