National Instruments PXIe-8861, Getting Started Manual, Page: 11 / 14

What if I can’t see the video?
If you can see the BIOS screen at boot time but do not see video from the OS, the video card
output may be set past the monitor limits. To resolve the problem, start Windows in Safe Mode
by booting the controller from your recovery media and verifying that Windows
troubleshooting options are available. If you do not see your BIOS screen on boot up, check all
cables, adapters, and monitor connections and power.
My system boots fine as long as a particular module is
not in my chassis. How do I boot the chassis with the
module installed?
The most common cause of this problem is a damaged module. Try the module in a different
chassis or with a different controller. Also, remove any external cables or terminal blocks
connected to the system. If the module does not work in these cases, it is likely damaged.
Contact the module manufacturer for further troubleshooting.
What if some modules installed in a remote
Thunderbolt chassis show up in Windows Device
Manager with yellow exclamation points?
Thunderbolt does not allow peripherals to take advantage of legacy IO Space. Some devices
(such as serial or Ethernet modules) may rely on IO Space, creating resource allocation issues
in the system. These modules should not prevent boot or operation of other devices, but will
not function using IO Space.
For more information, go to ni.com/support .
What if some devices, when installed in a system with
many remote chassis, show up in Windows Device
Manager with yellow exclamation points?
PCI Express systems are allocated 256 unique bus segments. The Thunderbolt 3 ports on the
PXIe-8861 consume 50 segments each (two ports total), leaving the residual segments for
remote chassis connections. Disabling the Thunderbolt 3 ports from your PXIe-8861 BIOS
allows those 100 bus segments to be allocated to remote chassis.
For more information, go to ni.com/support .
My chassis or controller does not appear in MAX. How
do I use MAX to identify and configure my PXI system?
If you are using MAX to configure your PXI system, you must install the PXI Platform
Services software on your controller to identify NI PXI and PXI Express chassis and modules
PXIe-8861 Getting Started Guide | © National Instruments | 11