National Flooring Equipment 3397, Service Manual

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Warranty
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National Flooring Equipment Inc. (referred to as “the Company”) warrants that each new unit manufactured by The Company, to be free from
defects in material and workmanship in normal use and service for a period of twelve (12) months from date of shipment from the Company. For
administrative ease, will honor warranty for a period of fifteen (15) months from date of shipment from the company. Accessories or equipment
furnished and installed on the product by the Company but manufactured by others, including but not limited to: engines, motors, electrical com-
ponents, transmissions etc., shall carry the accessory manufacturers own warranty. Battery warranties are prorated over the warranty period.
Customer is responsible for the inspection of equipment / parts upon delivery. Freight damages reported beyond authorized time frame will not
be honored.
The Company, at its determination of defect, will repair or replace any product or part deemed to be defective in material or workmanship within
specified warranty time period. All product determinations and / or repairs will take place at the designated Company repair facility, or at a certi -
fied warranty location designated by the Company. The Company will coordinate and be responsible for all freight expenses associated with
valid warranty claims. Freight and shipping expenses associated with abuse or misuse will be back charged to the Distributor/Customer. The
Company reserves the right to modify, alter or improve any part / parts without incurring any obligation to replace any part / parts previously sold
without such modified, altered or improved part / parts. In no event shall the seller or manufacturer of the product be liable for special, incidental,
or consequential damages, including loss of profits, whether or not caused by or resulting from the negligence of seller and / or the manu -
facturer of the product unless specifically provided herein. This warranty shall not apply to any products or portions there of which have been
subjected to abuse, misuse, improper installation or operation, lack of recommended maintenance, electrical failure or abnormal conditions and
to products which have been tampered with, altered, modified, repaired, reworked by anyone not approved or authorized by the Company or
used in any manner inconsistent with the provisions of the above or any instructions or specifications provided with or for the product. Any and
all unauthorized onsite warranty work conducted by unauthorized personnel or any outside person(s), is not covered by the Company unless
the work has been pre-authorized by a predetermined manufacturer representative. This excludes wearable parts and/or consumables.
Defective or failed material or equipment shall be held at the purchaser’s premises until authorization has been granted by the Company to
return or dispose of defective products. Products returned for final inspection must be returned with a manufacturer authorized Return Material
Authorization (RMA). Any unauthorized return of equipment will be declined at the dock by the Company. Any non-approved items returned
with approved returned items are subject to rejection and will not be credited. Credit will be issued for material found to be defective upon the
Company’s inspection based on prices at time of purchase.
TO OBTAIN SERVICE CONTACT NATIONAL FLOORING EQUIPMENT, INC. TOLL FREE AT 800-245-0267 FOR A REPAIR
AUTHORIZATION NUMBER. COD FREIGHT RETURNS WILL NOT BE ACCEPTED. FREIGHT COLLECT SHIPMENTS WILL
NOT BE ACCEPTED. WARRANTY REPAIRS MUST BE ACCOMPANIED BY DATE OF PURCHASE RECEIPT AND A RETURN/
REPAIR AUTHORIZATION NUMBER.
RETURN/REPAIR AUTHORIZATION NUMBER: _____________________________
MACHINE SERIAL NUMBER: ____________________________________________