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1. REPAIR
Let’s not throw away! Let’s repair! Repairing a product is a quick and easy way to significantly increase its lifespan and
avoid throwing it away. At Naterial, we actively work to facilitate the repair of our products and offer the right spare
parts for each product we sell. The service department at your point of sale has a list of spare parts available for that
product. In case of a defective or broken part, we invite you to contact the after-sales service of your point of sale.
2. WARRANTY
NATERIAL products are known to meet the highest quality standards for products intended for the consumer market.
The sales guarantee starts from the date of purchase for the defined period. The products are strictly for home use.
The warranty covers the following manufacturing defects:
Missing parts and components, damage occurring under normal conditions of use. Repairs and replacements of parts
do not extend the original warranty period.
The warranty does not cover problems or incidents resulting from improper use of the product. The product warranty
is limited to the value of the product.
Warranty Exclusions:
Failure to follow installation recommendations and damage caused during its assembly.
Colour fading and stains resulting from failure to follow maintenance instructions.
Damage resulting from non-compliance with maintenance instructions that may lead to the product being unusable.
Changes in appearance due to the aging of the product are not covered.
When opening the package, the marks of cutters and staples as well as marks due to direct contact between the surface
of the table and the floor. (Please protect your product with a cardboard box!).
If you have a problem with your product, please contact your store’s garden department manager. Keep your invoice or
receipt: these documents will be required for the processing of your claims. We thank you for your trust and hope that
your expectations will be fully met while using our product. It is important for us to know your opinion on the product, in
order to continuously improve it to better meet your needs.
Make sure you drain the outdoor water system in preparation for a possible freeze period. Damage caused by freezing
will not be covered by the warranty.
FR
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PT
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RU
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EN
Shower elbow
Outdoor single-handle nut
Single-handle cartridge
Single-handle main nut
Single-handle set
Single handle
Drain plug
Hose adapter
Hose adapter gasket
Small shower head
(23L)
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