Natec CRW-STAV2/E User Manual Download Page 25

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Cleaning

Cleaning with a cleaning card

①

Press the on stand-by, mode, and press the 2 times.

Select “8. Cleaning”

The following message will be shown.

②

Insert a cleaning card. Cleaning is started.

After the cleaning, the card is ejected. (The operation is done.)

        (Note)
        Stand-by mode is the following display.

>>> Cleaning <<<

Insert
Cleaning Card.

Shop[0001]   STA[01]
Insert
              Member Card.
MM/DD/YY(Mon) hh:mm

Summary of Contents for CRW-STAV2/E

Page 1: ...CRW STAＶ2 E User s Manual ...

Page 2: ... Close Cover Opener 16 3 5 Using a SD Card 17 Inserting a SD Card 17 Removing a SD Card 18 Format a SD Card 19 3 6 How to use DIP switch 22 3 7 Cleaning 23 Clean with a cleaning pen 23 Cleaning with a cleaning card 25 3 8 Turn the Power Switch on 26 3 9 Enter Name 27 4 Operation 30 4 1 Issue a New Card 30 Issue a new card printed name 30 Issue a new card without printed name 32 Issue a new card se...

Page 3: ...ard 52 Replace Member Card 54 4 9 Unnecessary Card 55 Re Initialize Card 55 5 Operation for saving trans data 56 5 1 Send Tran Data to a PC 56 Operation for Data To SD 56 6 Summary Operation 57 6 1 Review Summary 57 Issure Summary Card 57 7 Other Operation 59 7 1 Exchange CRW 59 Exchange CRW 59 7 2 Use Direct Multiplier 64 Using Direct Multiplier 64 7 3 Adjust Print and Erase Energy 66 Adjust Prin...

Page 4: ...ister Name 85 8 Special Month Pts 85 9 Operation Mode 85 11 Gift Point 86 13 Max Life Point 86 15 Card ExpMonth 86 16 Pts Exp Month 86 19 STA Pts 87 20 Auto Rankup 87 22 Store Data in STA 88 23 Store Data in SD 88 24 Select Port 88 25 Auto Transmission 88 26 Redeem Pts 89 27 Complete Setting 89 SUB Transaction 90 1 Add Digit 90 2 Tax Rate 90 3 Tax Setting 90 4 Points Setting 90 5 Select Unit 90 6 ...

Page 5: ...t Pts Rules 95 2 Added Pts Rules 95 3 Key Function 95 4 Normal Rank Pts 96 5 Rank A Pts 96 6 Rank B Pts 96 7 Rank C Pts 96 8 Rank D Pts 96 9 Complete Setting 97 9 Function Menu 98 9 1 Function Menu 98 1 Redeem Points 98 2 Function Undo 98 3 Accumulated Points 98 4 Card Replacement 98 5 Re initialize Card 99 6 Data to SD 99 7 SD Card Status 99 8 Cleaning 99 9 Printing Test 100 10 Time Setting 100 1...

Page 6: ...103 18 Maintenance 104 19 Returning Goods 104 20 OperationSetting 104 21 Bad Card Setting 105 22 Set Print Erase 106 23 Buzzer Setting 106 24 Restore Card 106 25 Restore Data 107 10 Error Messages and Coping 108 10 1 System Error 108 10 2 Card Caused Error 109 10 3 Memory Card Error 112 10 4 Other Errors 114 ...

Page 7: ... Writer P 24 3 8 Turn on the Power Explain procedure after turning on the power first P 17 3 5 Handling of SD Card Explain handling SD Card stored transaction data 1 2 Manner of Operation Can use Reader Writer by initial setting and also change manner of operation with the following settings Normal Rank Points Setting Card and Point Expiration Store Data in STA Printed Items on Card The change is ...

Page 8: ...ts See P 39 4 3 Redeem Points Function Undo See P 40 4 4 Function Undo Data to SD Card See P 55 5 1 In case of sending tran data to a PC 1 4Used Marks in this manual Before operation you sometimes need to change STA Setting In case left mark is shown change STA Setting according to the direction The left mark indicates operation explanation continues to next page ...

Page 9: ...ymbol indicates the case where some phenomenon that requires a CAUTION sign including DANGER and WARNING signs exists A concrete precaution is shown in the illustration Mind your finger when closing in the sketch given on the left The symbol indicates a prohibited behavior A concrete illustration of prohibition is shown in or next to the illustration Disassembly is prohibited in the sketch given o...

Page 10: ...r or noise and so on It may cause fire or electric shock Do not foreign material inside the Card Reader Do not foreign material inside the Card Reader in case upper case opens or from card insertion part It may cause electric shock Do not touch the power plug if you hear thunder Do not touch the power plug if you hear thunder It may cause electric shock Do not disassemble or modify the Card Reader...

Page 11: ...e or electric shock in case of loose connection Unplug Card Reader from the power outlet during maintenance Unplug Card Reader from the power outlet during maintenance It may cause electric shock When disconnecting use for prolonged periods When disconnecting use for prolonged periods always remove the power plug from the outlet It may cause fire Length of communication cable Use the communication...

Page 12: ...o not put in a place where magnetism or magnetic field exists Install ground of power cable Install ground of power cable Use only NATEC recommended cards Do not use curved bent wet or dirty card Do Cleaning Clean a magnetic head a thermal head and carrier roller once or more a day In case of not cleaning it may cause magnetic data error and print defect For cleaning use anhydrous alcohol or speci...

Page 13: ...king The following outlines are the Reader Writer and its accessories Please contact your sales representative from where you purchased if any of the following items are not included or damaged Reader Writer Power Cord Simple Instruction Manual Cleaning pen and the instruction Cleaning cards 4 cards ...

Page 14: ...Name of Each Parts 14 3 2 Name of Each Parts FRONT BACK Keyboard Insertion Opening Power switch Cover opener Vent Display Power Connector RS 232C Connector USB Connector ...

Page 15: ...on menu In case of chaging the setting hold this button and power on Del key For correcting incorrectly input or removing a card Confirm key For confirming setting contents or function choice Check key For checking setting contents Initial Setting Normal Enter charactors F1 Redeem Points Setting Switching to Numbers F2 Function Undo Setting Cursor Motion to Left F3 Card Rplacemrnt Setting Cursor M...

Page 16: ...6 3 4 How to Open or Close Cover Opener How to Open Pull the cover opener on the right side and lift the upper cover How to Close Close the upper cover until it clicks Caution Don t close the upper cover in hard It may cause malfunction ...

Page 17: ...D Card Transaction data in Reader Writer can be stored into a SD card The following explain handling of a SD card Inserting a SD Card Insert the SD card until it clicks After that return the front cover Slide the front cover to the up ...

Page 18: ...ove the front cover Note After taking function Data to SD card Remove the SD card It may cause SD card error Refer to 5 1 Data to SD Card Slide the front cover to the down Push the SD card softly until it clicks Then remove the SD card After that return the front cover ...

Page 19: ...mory of a SD card by PC Can format in case of using a SD card first time or erasing memory Caution After format of SD card the data will be clear Please format a SD card after having the back up Connect a SD card reader with PC Insert the SD card into the SD card reader Select Computer on PC ...

Page 20: ...Using a SD Card 20 Next Page Select drive of the SD card reader and click the right mouse button to select Format Select FAT in Files System and click Start ...

Page 21: ...Using a SD Card 21 Click OK to start Click OK to finish ...

Page 22: ...peed by DIP swith in case of using RS232 cable for communication Normaly don t have to change it DIP switch Setting 1 2 3 4 5 6 7 8 ON ON Communication Mode 19200bps OFF ON Communication Mode 9600bps ON OFF Communication Mode 4800bps Caution Do not change DIP switch from 1 to 6 ...

Page 23: ...en the top of the Reader Writer by pulling the opener on the right side Note After turning the power off let the termal head cool down for a while because some parts become very hot Upper part Under part Carefully clean thermal head magnetic head driving rollers driven rollers platen roller and magnetic head roller For detailed cleaning instruction of each part refer to the followings Magnetic Hea...

Page 24: ...ly in the direction indicated by the arrows Magnetic Head Wipe magnetic head in the direction as indicated by the arrow below Note Take sxtra care when cleaning this part for a scar may cause trouble in reading writing magnetic data Close the top when cleaning is finished Thermal Head Driven Roller Magnetic Head Roller Driving Roller Platen Roller Magnetic Head ...

Page 25: ...es Select 8 Cleaning The following message will be shown Insert a cleaning card Cleaning is started After the cleaning the card is ejected The operation is done Note Stand by mode is the following display Cleaning Insert Cleaning Card Shop 0001 STA 01 Insert Member Card MM DD YY Mon hh mm ...

Page 26: ...nd STA first Refer to page 74 and 75 for the detailed procedures After setting Shop and STA the following message will be shown Enter time and date Can insert a cleaning card during the following message shown Can start operation after the following message is shown Version STA MM DD 20YY Mon hh mm ss Shop 0001 STA 01 Insert Member Card MM DD YY Mon hh mm Cleaning Regularly Insert Cleaning Card En...

Page 27: ...a name John Smith Stand by Mode Insert a new card The following message will be shown Press the The following message will be shown Issue New Card Ready to Start Quit Del OK Enter Enter Name ALPH Shop 0001 STA 01 Insert Member Card MM DD YY Mon hh mm ...

Page 28: ... n Press the 5times Press the The following message will be shown In case of making a space after first name press the S Press the 4times m Press the 4times i Press the 6times t Press the 4times h Press the 5times The following message will be shown Enter Name John ALPH Enter Name John Smith ALPH ...

Page 29: ...ut Display in Entering Name In case of entering number press Enter mode is changed In case of changing name after issuing card Insert the card you want to change name Press and change name Above operation needs to enter purchase amount or special points Enter Name John Smith ALPH ...

Page 30: ...ame 7 Register Name in MAIN Setting should be changed to 1 Yes Insert a new card on stand by mode The following message will be shown Press Enter name Refer to page 26 3 9 Enter Name Press The following message will be shown 0000 00 0000000 N Now 0P V 0 Amount 0 Issue New Card Ready to Start Quit Del OK Enter ...

Page 31: ...ter purchased amount If you enter purchased amount by mistake Press and try again from Press The following message will be shown Press Remove the card The operation is done Total 0 1 B 0P S 0P SP 0P TTL 0P Quit Del OK Enter ...

Page 32: ...a new card on stand by mode The following message will be shown Press The following message will be shown Enter purchased amount If you enter purchased amount by mistake Press and try again from Press Remove the card The operation is done Issue New Card Ready to Start Quit Del OK Enter 0000 00 0000000 N Now 0P V 0 Amount 0 ...

Page 33: ...ve some special points just one time for customer s birthday month or special month Insert a new card on stand by mode The following message will be shown Press Enter name Refer to page 27 3 9 Enter Name Press The following message will be shown Enter special month for customer If the birthday month or special month of the customr is August can enter 8 0000 00 0000000 N Now 0P V 0 Special Month 0 ...

Page 34: ...ve the card The operation is done In case of inserting a card in set month Pi Pi sounds The following message will be shown Press and enter purchased amount This service can give some special points just one time in the set month 0000 00 0000000 N Now 0P V 0 Amount 0 John Smith Special Month S Points Bonus Total 0 1 B 0P S 0P SP 0P TTL 0P Quit Del OK Enter ...

Page 35: ...ints any times on customer s birthday Note In case not of leap year day Feb 29 Feb 28 is regarded as birthday Insert a new card on stand by mode The following message will be shown Press Enter name After entering name press The following message will be shown Enter birthday of customer press In case not of entering birthday press It can skip 0001 01 0000010 N Now 0P V 0 Birthday MM DD Quit Del OK ...

Page 36: ... day Pi Pi sounds The following message will be shown Press the following message will be shown Enter purchased amount Caution Direct Multiplier is the most priority Multiplier Priority among Service Setting Special Day Special Month Birthday Happy Birhtday Points Bonus 0000 00 0000000 N Now 0P V 0 Amount 0 John Smith Total 0 1 B 0P S 0P SP 0P TTL 0P Quit Del OK Enter 0000 00 0000000 N Now 0P V 0 ...

Page 37: ...mber ID Press Select Member Rank Select 0 N normally In case of setting Member Rank select from A to D Press Select pattern for add point Select 0 N normally In case of adding point in advance select 1 Add point and enter some points Press The following message will be shown Insert a new card Loop Issue New Card Start 0000001 Quit Del OK Enter Latest member ID will be shown Loop Issue New Card Ins...

Page 38: ...Issue a New Card 38 Remove the loop issue new card Press Stand by mode will be shown The operation is done ...

Page 39: ...essage will be shown Enter purchased amount Press The following message will be shown In case of entering wrong amount press Can go back to Press The card is ejected The operation is done 0000 00 0000000 N Now 0P V 0 Amount 0 John Smith Total 0 1 B 0P S 0P SP 0P TTL 0P Quit Del OK Enter ...

Page 40: ...be shown Enter purchased amount and press The following message will be shown Enter points In case of entering wrong amount press Can go back to Press The card is ejected The operation is done 0000 00 0000000 N Now 0P V 0 Amount 0 John Smith 0000 00 0000000 N Now 0P V 0 Amount 0 Special Pts 0 ...

Page 41: ...message will be shown Select 1 OK to Redeem or 2 Expired No Redeem Insert a member card Enter redeemed points Confirm if the entered points are correct In case of setting 1 Fix Unit on 25 Redeem Pts Setting in MAIN Setting can redeem by every fixed unit points Press The card is ejected The operation is done Redeem Points Insert Member Card Points Expired Exp Date 1 OK to Redeem 2 Expired No Redeem...

Page 42: ...g can get back to last transaction condition Press or and select 2 Function Undo The following message will be shown Insert the card Member information and last transaction will be shown Confirm if the information is correct Press The card is ejected The operation is done Finction Undo Insert the card ...

Page 43: ...f 13 Group Code Set in 2 SUB Trans Setting Press and select 19 Returning Goods The following message will be shown Insert Member card The following message will be shown Press The following message will be shown Returning Goods Insert Member Card 0000 00 0000000 Ｎ Total 0P V 0 Returned 0 Returned P 0P 0000 00 0000000 N Total 0P V 0 Left display is set 1 Yes of 13 Group Code Set in SUB Trans Settin...

Page 44: ...nction Undo 44 Enter returned amount and press Enter returned points and press In case of entering wrong number from to can clear the wrong number Can enter again The card is ejected The operation is done ...

Page 45: ...ate 1 Yes Redeem 0 No z Exp Date Printing Pattern 0 No The following operation is on above condition After insert the expired card Pi Pi sounds The following message will be shown In case of update select 1 OK to Update The following message will be shown Select 1 OK to Updade or 2 Expired No Update Select 1 OK to Upgarade and aquired points are valid Select 2 Expired No Update and aquired points ...

Page 46: ...tion is done Not Updating Expired Card After insert the expired card Pi Pi sounds The following message will be shown In case of not updating expired card Select 2 Expired No Update The card is ejected The operation is done 0001 01 0000005 N Now 100P V 2 Amount 0 John Smith Card Expired Last Date 06 25 2010 1 OK to Update 2 Expired No Update ...

Page 47: ...select 1 OK to Upgarade Enter redeemed points and press The operation is done In case not of redeeming points select 2 Expired No Update The card is ejected The operation is done Page 88 Main Setting 15 Card Exp Month Month 12month Pattern 0 Fixed Update 1 Yes Redeem 0 No In case of redeeming points if expired point card is inserted the following message will be shown The operation is done Card Ex...

Page 48: ... 94 SUB Trans Setting On condition that 1 Yes in 8 Member ID Select 9 Issue Day Select and 10 Update Pts Inserrt a new card on stand by mode The following message will be shown Press The following message will be shown Select 2 Customize The following message will be shown Enter Shop and press Issue New Card Ready to Start Quit Del OK Enter Issue New Card Pattern Select 1 Auto 2 Customize Issue Ne...

Page 49: ...ed Date and press The following message will be shown Enter updated pts and press The following message will be shown Enter name and take normal operation for issuing card The operation is done Issue New Card Issued STA 01 Quit Del OK Enter Issue New Card Member ID 0000000 Quit Del OK Enter Issue New Card Issued Date OO OO OOOO Quit Del OK Enter Enter Name ALPH Issue New Card Updated Pts 0 Quit De...

Page 50: ... The following message will be shown After the first card was accumulated it will be ejected as an unusable card and then CRW is wating for next card In case of combinig two cards after inserting the next card press In case insert the third card the screen will be moved to a screen for confirmation automatically The following message will be shown Accumulated Points Insert Card To Be Accumulated M...

Page 51: ...2 or 3 times The confirmation message will be shown After the confirmation press The following message will be shown Pick up name for making a new card The Member ID and Expiry Date of card will be applied from the card has the longest expiry date regardless of picking name Accumulated card is ejected Operation is done Accumulated Points Ready To Start Quit Del OK Enter READ 3 Cards Max 3 Pick Nam...

Page 52: ...Issue Card in password will be requested The following message will be shown Enter 4 digits Password Shop ID The following message will be shown Insert New Card Enter Shop and press Enter STA and press Enter Member ID and press Enter Member Rank and press Enter Name and press After the following display will be shown Re Issue Member Card Password Enter Pswd x x x x Quit Del OK Enter Re Issue Membe...

Page 53: ...ss Enter No Of Total Visit and press Enter Total Points and press Enter Life Points and press If Life Points are not printed on the card enter Total Points The following message will be shown After confirmation press Card is ejected Operation is done Re Issue Member Card Expiry Date mm dd yy Quit Del Re Issue Member Card 0001 01 0000000 N Total P V Quit Del OK Enter Re Issue Member Card Issue Date...

Page 54: ...The following message will be shown Insert the changed card The following message will be shown After entering inserted card can not be used anymore The following disply will be shown after card is ejected Insert a new card Data of old card is copied to new card and then the new card is ejected Card is ejected Operation is done Card Replacement Insert The Changed Card Card Replacement 0001 01 0000...

Page 55: ...d Select 5 Re Initialize Card in The following message will be shown Insert an old or unwanted card The following message will be shown Press The card is ejected Operation is done The re initialized card can be used same as new card Card Re Initialized Insert Old Card 0000 00 0000000 N Total P V Re Initialize OK Quit Del OK Enter ...

Page 56: ...e CRW to a SD Card Be sure to do that before sending the data to a PC Press on stand by mode or select 6 Data To SD after pressing and The following message will be shown Press The following message will be shown Power off Be sure to Power off If you remove the SD card without power off data in it may be destroyed Remove SD card Operation is done Data To SD Start Quit Del OK Enter Data To SD Pleas...

Page 57: ...ns data When a summary card is issued summary data in the CRW will be cleared Press on stand by mode and select 14 Review Summary The following message will be shown Press The following message will be shown Enter Password enter by four disit Shop Review Summary No Of Added P ＸＸ Amount XXXX Added P XXXP Issue Summary Card Password Enter pswd Quit Del OK Enter ...

Page 58: ...RW is cleaed Deleted Important Summary date will be cleared because of this operation However it is retained in the CRW for safety treatment until ejection of a card Therefore if CRW is powered off not to remove the card data will not be cleared Be sure to remove the card and power off Operation is done Issue Summary Card Insert Card Quit Del ...

Page 59: ...or CRW breakdown STEP 1 Note next assigned member ID of used CRW and make setting cards MAIN Setting and SUB Trans Setting Card Power the switch of used CRW on while pressing the Push longer The following message will be shown Press The following message will be shown Enter Password The following message will be shown Setting Menu 1 Issue Mode 2 STA ID 3 STA Details STA Setting Password Enter Pswd...

Page 60: ...ected press Press MAIN Setting 1 Shop 2 STA 3 Member ID New Member ID Set Currently Setting xxxxxxx 1 Make a note of this number The number will be used for starting Member ID in exchanged CRW Issue STA Setting MAIN Card Ready to Issue Del No Enter Yes SUB Trans Setting 1 Add Digit 2 Tax Rate 3 Tax Setting Issue STA Setting Insert Card Quit Del STA Setting 1 MAIN Setting 2 SUB Trans 3 SUB Trans Vi...

Page 61: ...to exchanged CRW Operate with the exchanged CRW from the following procedures Confirm if Shop or STA is correct Insert the SD card which was removed in STEP 2 Turn the power switch of CRW on Insert CARD A MAIN Setting Card After inserting CARD A the following message will be shown Press Issue STA Setting SUB Card Ready to Issue Del No Enter Yes Shop 0001 STA 01 Insert Member Card MM DD YY Wed 10 1...

Page 62: ...new member ID with reffering the memo 1 P59 Power the switch of CRW on while pressing Push longer The following message will be shown Press 3 STA Details The following message will be shown Enter Password Press Setting Menu 1 Issue Mode 2 STA ID 3 STA Details STA Setting Password Enter Pswd Quit Del OK Enter Register SUB Setting Card Ready Quit Del OK Enter ...

Page 63: ...l be shown Press the number noted 1 P59 Ex Press twice Press three times in a row Operation is done In case of more than two set CRW repeat same procedure STA Setting 1 MAIN Setting 2 SUB Trans 3 SUB Trans Visit MAIN Setting 1 Shop 2 STA 3 Member ID New Member ID Set Currently Setting xxxxxxx Issue STA Setting MAIN Card Ready to Issue Del No Enter Yes ...

Page 64: ...ard or sold with special products Accept up to second decimal place Set the multiplier from 0 01 to 10 times easily Insert the issued card Press The following message will be shown Enter Multiplier of points Ex Multiplier is 2 10 Press and The following message will be shown 0001 01 000000X N Now P V Amount Mr Taro Osaka 0001 01 000000X N Now P V Multiplier X 0 00 0000 00 000000X Ｎ Now Ｐ V Amount ...

Page 65: ...ed point will be 0 5 point but decimal is omitted As a result the earned point will be 0 point Ex 2 100 1P Multiplier x 0 55 and Purchased Good 1 000 The earned point will be 5 5 point but decimal is omitted As a result the earned point will be 5 points Ex 3 100 1P Multiplier x 0 55 and Purchased Good 10 000 The earned point will be 55 point In this case the earned point will be 55 points because ...

Page 66: ...nd select the 22 Set Print Erase The following message will be shown Enter the password Shop and press The following message will be shown In case of changing the printing density press the number The range is from 1 to 8 After confirmation press Function Menu 1 Redeem Points 2 Function Undo 3 Accumulated Points Adjust Print Erase Password Enter pswd Quit Del OK Enter Adjust Printing Density Curre...

Page 67: ...r The range is from 1 to 11 Afrter confirmation press After Pi Pi sounds the setting is done Operation is done Precaution When adjust print and erase energy you can t issue a setting card for it After adjust print and erase energy be sure to do 9 R W Print Test in function menu and then confirm the printing density 印字濃度補正設定現在設定値 0 Adjust Printing Sub Density Current Setting 4 Factory Default Valu...

Page 68: ...s on a card Can arrange messages freely This function is used as advertising message to announce events campaign and so on Also can print 12 letters per line MAX 48 letters The operation is shown on next page Message 1 Line 1 Message 1 Line 2 Message 2 Line 1 Message 2 Line 2 ...

Page 69: ...ample Press The following message will be shown Select 1 Custom Press and After Pi Pi sounds The following message will be shown Current setting message is shown Function Menu 1 Redeem Points 2 Function Undo 3 Accumulated Points Message Setting 1 Message 1 2 Message 2 3 Gift P Message Message 1 Setting Print Pattern 2 0 No 1 Custom 2 Fixed Quit Del OK Enter Message 1 Line 1 Thank you very much ALP...

Page 70: ...tters In case of 13 letters error sounds If entered message is OK press In case of modification press and do again from Press after The following message will be shown Delete the shown massage by because intial setting is above message Press if the entered message is ok Message 1 Line 1 ALPH Message 1 Line 1 Today is special day Message 1 Line 2 for your v ALPH ...

Page 71: ...g When finish this operation press Stand by mode will be shown To make message cads is recommended in case of chaning message If you make several message cards in advance it is easy to change message setting because you just insert the message cards Unused message cards can be re initialized The re initialized operation is written on page 54 Re Initialize Card Message 1 Setting Insert New Card End...

Page 72: ...rom the list P84 8 3 STA Setting Menu Hold down and power the switch of CRW on Press longer The following message will be shown Select 3 STA Details The following message will be shown Enter password Press Press The following message will be shown Setting Menu 1 Issue Mode 2 STA ID 3 STA Details STA Setting Password Enter Pswd Quit Del OK Enter STA Setting 1 MAIN Setting 2 SUB Trans 3 SUB Trans Vi...

Page 73: ... will be shown Select 1 Shop The following message will be shown Enter Shop by four digits Initial 0000 Max four digits 0001 9999 Press The following message will be shown Select 2 STA The following message will be shown MAIN Setting 1 Shop 2 STA 3 Memer ID Shop Setting Currently Setting XXXX Main Setting 1 Shop 2 STA 3 Member ID STA Setting Currently Setting xx ...

Page 74: ...ot issue STA Setting MAIN Card just press three times The screen shifts stand by mode When issue STA Setting MAIN Ｃard press The following message will be shown Insert a new card STA Setting card will be issued press twice The screen shifts stand by mode Set 2 SUB Trans and 3 SUB Trans Visit sequentially in accordance with the intended use in a similar way of MAIN Setting Issue STA Setting MAIN Ca...

Page 75: ...Data To SD Procedure for changing setting Hold down and power the switch of CRW on Press longer The following message will be shown Press and the following message will be shown Select 4 Function Key The following message will be shown Setting Menu 1 Issue Mode 2 STA ID 3 STA Details Setting Menu 4 Function Key 5 Cleaning 6 Printing Layout Fn Keys Settings Password Enter Pswd Quit Del OK Enter Psw...

Page 76: ...Points into select 1 Reddem Points The following message will be shown If it is OK press After Pi Pi sounds the setting is done If it is wrong setting press Take same procedure as the above when setting other function keys Fn Keys Settings 1 F1 2 F2 3 F3 Fn Keys Settings 4 F4 5 Complete Setting F1 Key Setting 1 Redeem Points 2 Function Undo 3 Card Replacement F1 Key Setting 1 Redeem Points Del Can...

Page 77: ...ill be shown Press the and the following message will be shown Select 5 Cleaning The following message will be shown Enter password and press the The following message will be shown Initial is 0 Optional In case of not cleaning on start up selec 0 Optional Then press the Setting Menu 1 Issue Mode 2 STA ID 3 STA Details Setting Menu 4 Function Key 5 Cleaning 6 Print Layout Cleaning Setting Password...

Page 78: ...al Select 1 Force and press The following message will be shown Enter Count Start number Max three digits 010 999 Initial 100 Enter count start number and press The following message will be shown In case of displaying count down select 1 Yes In case of not displaying count down select 0 No Press After PiPi sounds the setting is done Cleaning Setting Count Down Alarm 0 0 Optional 1 Force Cleaning ...

Page 79: ...ng message will be shown Press The following message will be shown Select 6 Print Layout The following message will be shown Enter the password and press In copying rayout of CRW to SD select 1 and SD to CRW select 2 Moreover in case of printing test select 3 Print Layout Password Enter Pswd Quit Del OK Enter Setting Menu 1 Issue Mode 2 STA ID 3 STA Details Setting Menu 4 Function Key 5 Cleaning 6...

Page 80: ...own After press copied setting of print rayout of SD to CRW In case of selecting 3 Print Test The following message will be shown Can print test each patterns from 1 to 4 Select from 1 to 4 Insert a card Card is ejected Print Layout Copy From STA to SD Card Quit Del OK Enter Print Layout Copy From SD Card to STA Quit Del OK Enter Print Layout Test Pattern Select 1 New 2 Member 3 Reissue 4 Error Pr...

Page 81: ...The following message will be shown Press Select 1 On Start up Initial 0 None Select 1 Set then Press The following message will be shown Can choose the password freely EX Set 8888 Press After Pi Pi sounds the setting is done Setting Menu 1 Issue Mode 2 STA ID 3 STA Details Setting Menu 7 Security Code 8 Memory Operation Password Setting Password Enter Pswd Quit Del OK Enter Password Setting 1 On ...

Page 82: ...hown Press In copying setting of CRW to SD select 1 Setting SD Press In copying setting of SD to CRW select 2 SD Setting Press Press SD Manager Password Enter Pswd Quit Del OK Enter SDManager 1 Setting SD 2 SD Setting SD Manager Copy Settings to SD Card Quit Del OK Enter SD Manager Setting Copied To SD Card OK Enter SD Manager Copy Settings From SD Card Quit Del OK Enter SD Manager Setting Copied ...

Page 83: ...de Set １３ Max Life Pts １４ Return Enabled １４ Print Add Item １５ Normal Rank Pts １５ Card Exp Month １６ Rank A Pts １６ Pts Exp Month １７ Rank B Pts １７ Print Exp Date １８ Rank C Pts １８ Assign Exp Date １９ Rank D Pts １９ STA Pts ２０ Complete Setting ２０ Auto Rank Up ２１ Print Rank Name SUB Trans Visit １ Visit Pts Rules ２２ Store Data in STA ２ Added Pts Rules ２３ Store Data in SD ３ Key Function ２４ Select Port ４ Nor...

Page 84: ...l 00 3 Member ID Setting of new member ID in issuing a new card After 9999999 issued can not issue any more 7 digit Range 0000001 9999999 Initial 0000001 4 Add Pts Digit This setting is for expanding Pts digit If this setting is ON max add Pts digit will be from 4 to 5 0 No 1 Yes Initial 0 If this function is ON some related functions must be changed Please reference P90 Complement Shop Setting Cu...

Page 85: ...es Initial 1 8 Special Month Pts Setting for ON or OFF of Special Month Pts If this function is ON each card can be registered special month Point mulitiplier for Special Month can be set in Service Setting 0 No 1 Yes Initial 0 9 Operation Mode This function can change operation mode Visit Add fixed point to inserted card Visit Mode Purchase Add points by transaction 0 Visit 1 Purchase Initial 1 S...

Page 86: ...nth 10 01 2013 Updated Expiration from last transaction Next choose if card can be updated after expiration 16 Pts Exp Month Setting point expiration 2 digit Range 00 99 Initial 00 First set period and press After that you can choose Fixed or Updated Fixed Expiration from issue date Ex 10 01 2011 24month 10 01 2013 Updated Expiration from last transaction Gift Pts Setting Currently Setting 99999 L...

Page 87: ...of setting ON Low Pts Warning will be showed After entering number press MAX 3 digit Range 0 999 Initial 0 MAX STA Point is 99999 20 Auto Rankup Rank will be up automatically as setting 0 No 1 Yes Initial 0 Yes If customer achieve parameter customer s rank will be higher automatically No Set customer s rank manually or no setting If this setting is ON go on to next screen 0 of Transaction 1 Life P...

Page 88: ...st install SD card in STA If you do not install SD card in STA you cannot do transaction operation If this function is ON 24 Select Port Setting port to connect with PC or other instruments 0 RS232C 1 USB 2 LAN 3 MODEM Default 0 25 Auto Transmission This is valid when Store Data in STA is ON Setting for auto transmission of transaction data Store Trans Data Currently Set 1 0 No 1 Yes ﾒﾓﾘｶｰﾄﾞ有無現在設...

Page 89: ...ement Be careful following settings if 4 Add Pts Digit in MAIN Setting is ON When you install 2 or more STA in shops please make sure unifing digit Add Pts Digit OFF ON Basic point 4digit 5digit Service point 4digit 5digit Special point 4digit 5digit Add point 4digit 5digit Total point 5digit 6digit Life point 6digit 7digit Redeem point 5digit 6digit Gift point 5digit 6digit Max Life point 6digit ...

Page 90: ...en STA calculates tax which is included amount of money 0 Cut off 1 Rounds 2 Round Up Default 0 4 Points Setting Setting about broken number when STA calculates point from conversion amount 0 Cut off 1 Rounds 2 Round Up Default 0 5 Select Unit Select money unit for typing amount 1 1 Unit 2 10 Unit 3 100 Unit Default 1 Ex If setting is 2 you can enter amount from Tax Rate Cuurently Setting 0 Tax Se...

Page 91: ...lect If this setting is ON you can designate shop STA and Member ID To designate them choose customize after inserting new card 0 No 1 Yes Default 0 9 Issue Day Select If this setting is ON you can designate issue date To designate it choose customize after inserting new card 0 No 1 Yes Default 0 10 Update Pts If this setting is ON you can move point from previous card to new card To move point ch...

Page 92: ...unction menu 0 No 1 Yes Default 0 13 Group Code Set ON or OFF of Group Code Setting Group Code is code for goods If this function is ON you can enter code in transaction This code is for CRM software or other software 0 No 1 Yes Default 0 15 Return Enabled ON or OFF of Returning Goods Function Menu 19 0 No 1 Yes Default 0 Update Pts Currently Setting 0 0 No 1 Yes Group Code Set Currently Set 0 0 N...

Page 93: ...it Range 1 99999 Default 100 Points 3digit Range 1P 999P Default 1P 6 digit 4 Add Pts Digit is ON 18 Rank B Pts Setting of point multiplier B Rank Amount 5digit Range 1 99999 Default 100 Points 3digit Range 1P 999P Default 1P 6 digit 4 Add Pts Digit is ON 19 Rank C Pts Setting of point multiplier C Rank Normal Rank Pts Currently Set Amount 100 Points 1 A Rank Pts Currently Set Amount 100 Points 1 ...

Page 94: ...ank Amount 5digit Range 1 99999 Default 100 Points 3digit Range 1P 999P Default 1P 6 digit 4 Add Pts Digit is ON 21 Complete Setting Completing setting of SUB Tran Setting If you want issue setting registration card of SUB transaction setting press If you do not need issue it press C Rank Pts Currently Set Amount 100 Points 1 D Rank Pts Currently Set Amount 100 Points 1 ...

Page 95: ...t 0 Once a Day 1 Every Visit Default 0 Once a Day Add point once in a day Every Visit Add point every time card is inserted When setting is Once a Day point is added once in a day If the card which is already added the point is inserted the left display is shown 3 Key Function ON or OFF of key pad control 0 No 1 Yes Default 1 If this setting is 0 No key pad control is unabled in standby display Vi...

Page 96: ...ow many point is added to Rank B customers 3 digit Range 0Ｐ 999Ｐ Default 000Ｐ 7 Rank C Pts Configuring how many point is added to Rank C customers 3 digit Range 0Ｐ 999Ｐ Default 000Ｐ 8 Rank D Pts Configuring how many point is added to Rank D customers 3 digit Range 0Ｐ 999Ｐ Default 000Ｐ Normal Rank Pts Visit Points 0Ｐ A Rank Visit Pts Visit Points 0Ｐ B Rank Visit Pts Visit Points 0Ｐ C Rank Visit Pts...

Page 97: ... Complete Setting Completing setting of SUB Tran Visit setting Completing setting of SUB Tran Visit setting If you want issue setting registration card of SUB transaction setting press If you do not need issue it press ...

Page 98: ...o operation please refer P42 4 4 Function Undo 3 Accumulated Points This function is for combing points of 2 or 3 cards to 1 card if customers have 2 or more cards In regard to operation please refer P50 4 7 Combing tow or three cards 4 Card Replacement This function is for replacing a card which is not good print condition because of degradation or etc In regard to operation please refer P52 4 8 ...

Page 99: ... 1 Send Tran Data to a PC 7 SD Card Status Number of data in SD card and free capacity in SD card are shown on display Caution This function can be used the setting 21 Store Data in SD in MAIN Setting is ON If the setting 21 Store Data in SD in MAIN Setting is OFF display shows No SD card Setting Used 8 Cleaning This Function is for machine cleaning Cleaning action begins after a cleaning card is ...

Page 100: ...be shown Enter order is the followings Month Date Hour Minute Second Press after entering time and date After Pi Pi sounds the setting is done Press back to stand by mode 11 Data To Server By using this function can sending transaction data to PC To operate this the function Store Data in STA in MAIN setting has to be ON If the function is OFF alarm Set To save data Not Save Data will be shown on ...

Page 101: ...ssword shop No Normal You can set point mulitiplier when amount is over the designated number Special Day You can set point mulitiplier of desigated day or day of the week Special Month Setting point multiplier for Special Month You can set point mulitiplier and name of Special Month Name of Special Month is one letter To set Special Month to cards setting Special Category Setting Password Enter P...

Page 102: ...eriod MAX 5 settings Birthday Setting multiplier of Birthday Transaction To use this function 12 Birthday Setting in SUB Trans Setting must be ON 14 Review Summary Showing Summary on display and issuing summary card By pressing pages will go back or next To issue summary card press and enter the password shop No After that insert a new card and summary card is issued Review Summary No of added P X...

Page 103: ... are printed on a member card By pressing pages will go back or next Items of Message Setting are 1 Message 1 12 letters 2 lines 2 Message 2 12 letters 2 lines 3 Gift P Message 4 Rank Name 5 9 Achieve Goal 1 5 5 settings In regard to operation please refer P68 7 4 Change Message Re Issue Member Card Password Enter Pswd Quit Del OK Enter Loop Issue New Card Password Enter Pswd Quit Del OK Enter Mes...

Page 104: ...dd return history in transaction data In regard to operation please refer P43 Returning Goods in 4 4 Function Undo If the function Return enabled is OFF left message is shown 20 OperationSetting Switch Normal or Practice mode First press password password Shop No 0 Normal 1 Practice Default 0 After select 1 or 2 press After Pi Pi sounds the setting is done Issue Maintenance Password Enter Pswd Qui...

Page 105: ...r following 3 items Shop ID 4 digit STA ID 2digit Member ID 7digit Choose 1 Register and go on to Issuing Badlist Setting Card Badlist Setting Card must be issued This is used deleting from badlist 2 Delete from Badlist Enter 3 items and press The same procedure as registration After that Choose 1 Delete and press MAX 1000 members registration If you want to check setting press and choose 6 Fraud ...

Page 106: ...this function Be careful Some cards cannot be restored First enter password and press After that insert unreadable card In case STA recognizes the card insert it Next the message Restore it with New Card will be shown Then press and the card is ejected After this operation the unreadable card is not used To reuse Re initialize Operation is needed Restore Card Insert Unreadalbe Card Restore Card Re...

Page 107: ...nsaction This function is valid when settings Store Data in STA and Store Data in SD are ON First enter the password Shop No and press Next message Restore SD With STA Data will be shown and press Finally message Overwrite Data of SD Card will be shown and press After that data is transferred to SD and restored Caution Before restore the data to SD card please back up the data in SD card Restore S...

Page 108: ...stem Error Message Content What to Do STA ID are not set Please contact sales representative STA No is not set Set STA No in Setting Menu In regard to operation please refer P72 STA Setting Operation Encryption Not Set Set It For Cards To Be Accepted STA Setting Not Set Set It For Cards To Be Accepted ...

Page 109: ...e new card after check content of error ERROR from 40 to 43 can be solved by cleaning Varid date of the inserted card is expired In regard to operation please refer P43 4 5 Card Expiration Varid date of the point of inserted card is expired In regard to operation please refer P43 4 5 Card Expiration Card Expired XXX MM DD YYYY 1 OK To Update 2 Expired No Update Point Expired XXX MM DD YYYY 1 OK To...

Page 110: ...Insert an appropriate card Not acceptable card is inserted when the function Redeem Point is operated Insert acceptable card Pointless or expired card is inserted in case the function Returning Goods is operated Insert acceptable card Initialized card is not acceptable in Visit Mode Insert an issued card Expiry Extended Max Extended Count XX 1 Reset 2 Cancel Card Type Used This card cannot be used...

Page 111: ...ic data Clean the magnetic head and make sure that magnetic stripe is clean If the card has a problem re issue card or restore card If the magnetic head is dirty clean it with a cleaning card or a cleaning pen Readable card is inserted in the function Restore Card Check the card If card data is readable Card Replacement in Function Menu should be done Operation Mode is wrong Cannot Do Further Retu...

Page 112: ...ormating the SD card delete data or use other SD card Backup the data before format SD card or delete data Number of data in STA and SD card are reached full So data cannot be stored anywhere Format the SD card and delete the data or use other SD card Backup the data before format SD card or delete data Data in SD card has problem Format the SD card and delete the data or use other SD card Backup ...

Page 113: ...essing SD card Format the SD and delete the data or use other SD Backup the data before format SD or delete data Error occurred in case of accessing SD card Error occurred in STA or SD card Please use other one ERROR XX SD Card Error Change New One ...

Page 114: ...direction Make sure that the card is for STA or not Card got stuck in STA Turn off open cover and remove the card If inside of STA is dirty please clean STA cover is opened Turn off close STA cover and turn on again Other errors Details of XX 03 Thermal Head Temperature Low 53 High Temperature On Thermal Head 62 Thermal Head Movement Error 65 ROM Error Please contact sales representative ERROR34 C...

Page 115: ... 62 Thermal Head Movement Error 65 ROM Error Please contact sales representative Magnetic head may be dirty Please clean magnetic head with a cleaning card and a cleaning pen If error continue even after cleaning please check the card Printing letter on data is over the regulation area Please contact sales representative PassWord Error Practice Mode This operation is not available CODE 32 Card Siz...

Page 116: ...mber Card and you can use usually However please check the following items If the error is occurred please check the 3 following items Is there any scratch or bent mark Is there any dust on the card There may be dust in internal machine Clean inside the machine To make sure the card has a problem or not insert the same card If the same error is occurred again and again magnetic data seemed to be b...

Page 117: ...rtiness of inside STA the message Insert new card will be shown on LCD Insert new card Transfer old card data to new card In case re issue operation is successful point data is transferred to new card In case transaction isn t completed insert new card and add point Because card printed Can Not Write cannot be used discard it Mag Data Not Written Start Cleaning Insert Cleaning Card Mag Data not Wr...

Page 118: ...t LCD shows Recover Blackout Insert a new card and the old card data is transferred to inserted the new card In case re issue operation is successful point data is transferred to new card In case not of completing the transaction insert new card and add point Recover Blackout Reissue The Card Insert New Card ...

Page 119: ...r Opened on stand by mode After making sure if the cover is closed please turn the power off After turn the power on again in case some troubles happen many times please contact sales representative There is possibility of machine trouble ＥＲＲＯＲ Cover Opened ...

Page 120: ...etting only press The message MAIN Card Ready to Issue is shown on LCD after Pi Pi sounds After that press The message Insert Card will be shown then insert new card MAIN Setting card is ejected Press and go back to STA Setting ２ Issue SUB Setting Card Press to choose 2 SUB Trans in STA Setting and press in SUB Trans Setting The message SUB Card Ready to Issue is shown on LCD after Pi Pi sounds Af...

Page 121: ...nt Registering Setting Card to an Alternative STA Turn on STA with pressing Press to choose 3 STA Details in Setting Menu Press password and Press to choose 1 MAIN Setting Press to choose 1 Shop and enter Shop of STA before used After that press Press to choose 2 STA and enter of STA before used and press Make sure that LCD shows 1 Shop ２ STA ３ Member ID and press Pi Pi sounds After that the messa...

Page 122: ...s please change the setting Function Key Initial Setting F1 Redeem Point F2 Function Undo F3 Card Replacement F4 Data To SD Make sure that SD card is in STA or not SD Card also must be alternated In case not of needing setting cards please re initialize them ...

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Summary of Contents for CRW-STAV2/E

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Natec CRW-STAV2/E, User Manual, Page: 25 / 122

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