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Nasco Healthcare CPR+ PROMPT INFANT, User Manual

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Nasco Healthcare CPR+ PROMPT INFANT User Manual Download Page 26

26

10. Troubleshooting

…

10. Troubleshooting

10.2. Frequently Asked Questions

The app does not recognize the kit.

① 

Make sure the LED lamp is blinking.

② 

Push the power button to reset, or disconnect the kit from 
another app.

Where can I check kit software(firmware) information?

For Student app, go to 'Settings' > 'Kit Information', then check 'Kit Software'.
For Instructor app, go to 'Link' tab, then choose the kit you wish to check the information for further details.
*Please refer to section 8.5.

Q.
A.

Where can I check app version?

Go to 'Settings' > 'App Version'. 
*Please refer to section 8.6

Q.
A.

When breath is delivered, manikin's chest rises (due to the air filled) but the app does not show any value.

Please check and make sure that the breath module is properly attached to the lung bag.

Q.
A.

Please replace the old batteries with the new batteries.

While using the app, the message "Low Battery" is shown.

Q.
A.

Batteries are inserted but the kit's LED is not turning on. 

① 

Please make sure that batteries are properly inserted.  
If the ends of the batteries are not touching the electrodes, the power wouldn't turn on.

② 

Please replace the old batteries with the new batteries.

Q.
A.

Q.
A.

The kit's LED is on but the app is not recognizing the kit.

If you're using 'HeartiSense' app not 'Add-on kit' app, the kit cannot be connected. 
Please search "Add-on kit" from the app store and download the correct app. 

Q.
A.

CPR add-on kit

Student/Instructor apps

HeartiSense

Student/Instructor apps

LED

Power 

Button

Summary of Contents for CPR+ PROMPT INFANT

Page 1: ...2019 10 ENGLISH www NascoHealthcare com User Manual ...

Page 2: ... the Instructor app 13 7 Feedback Graph UI 7 1 Compression Breath Feedback UI 17 7 2 Graph UI for Instructor app only 17 8 More Features 8 1 Reviewing saved data 18 8 2 Exporting the result certificate as a PDF file 19 8 3 Renaming the manikin 20 8 4 Renaming the student name for Instructor app only 21 8 5 Checking the connected kit information 22 8 6 Changing the settings 23 9 Maintenance 9 1 Che...

Page 3: ...perience CPR feedback can be received in real time by connecting the Add on kit installed on the manikin to the mobile application The application provides feedback for the compression depth recoil rate breath volume and hands off time in real time and the feedback and evaluation standard meets the latest guideline of the American Heart Association AHA CPR add on kit apps for Add on kit consist of...

Page 4: ... each manikin sends compression and breath data to the mobile device in real time The lung bag is connected to the breath module and used for measuring the volume and timing of breath Compression module Power reset button Breath module Battery holder Power LED CPR Prompt Infant chest foam piece 00123 NIP200 1901 Compression sensor Lung bag Sensor holder ...

Page 5: ... gives feedback ㆍSupports connection with up to 6 manikins and feedback ㆍSaves and converts measured data into a score ㆍSaves and converts measured data into a score ㆍReviews and exports the saved score ㆍReviews and exports the saved score The Instructor app is a training application that enables the monitoring of CPR carried out by a student in real time and this software helps with evaluation re...

Page 6: ... kit Separate the chest foam piece from the manikin 1 Make note of 5 digits of ID number on compression module It will be needed to link up with CPR add on kit application 3 2 Insert coin cell battery into the battery compartment and make sure the power is on LED lamp should be on ...

Page 7: ... the lung bag through manikin head towards its neck 1 Attach breath module to the breath module holder on the lung bag 2 Assemble manikin head into the body then assemble chest foam piece into the body Use the kit ID when connecting the kit to the CPR add on kit applications 3 4 ...

Page 8: ...e software 4 1 Installing the apps Connect to the App Store iOS or Google Play Store Android Search for CPR add on kit Download the Student app and the Instructor app CPR add on kit GET GET CPR add on kit Instructor CPR add on kit Student 1 2 3 ...

Page 9: ...ower is ON the Add on kit will be turned off automatically to save power Check its ON status through the LED lamp at the bottom of the kit Check the ID from the label attached to the Add on kit ID is used for connecting the Add on kit and the application via Bluetooth 5 1 Checking the power of the Add on kit 1 2 LED Reset 00000 NIP000 0000 Add on kit ID ...

Page 10: ...ncluding the guideline and score calculation settings Training Settings Results The CPR add on kit Instructor consists of the following tabs You can select the measurement method and monitor CPR performance in real time Training The connected manikin information is displayed allowing you to check the status before carrying out training Link You can manage saved training evaluation records and stud...

Page 11: ...l pop up automatically Deliver a proper volume of breath 5 times as instructed on the screen and press the Save button 1 Run the CPR add on kit Student and then select Connect Kit on the main screen 2 Select the desired manikin ID from the list to begin the Bluetooth connection The ID of the kit is provided at the back of the product and refer to 5 2 Check Add on kit ID for detailed information ...

Page 12: ...ression or breath Refer to 7 1 Compression Breath Feedback UI for information regarding the feedback displayed on the screen 6 When CPR is completed the measured data will be shown in numerical figures You can set the metric of measurement If the breath sensor is calibrated If the breath sensor is not calibrated Evaluation is carried out based on the hands only CPR Evaluation is carried out based ...

Page 13: ...en you press Connect Kit available kits for connection will be showned 3 Select the manikin name you wish to connect from the list and try the Bluetooth connection 4 When the connection is made press the Done button to end searching for kits The ID of the kit is provided at the back of the product and refer to 5 2 Check Add on kit ID for detailed information ...

Page 14: ... breath sensor should be calibrated The calibration screen will pop up automatically Deliver a proper volume of breath 5 times as instructed on the screen and press the Save button 6 When the Bluetooth connections are made successfully students will be shown on the screen You can set the metric of measurement Evaluation is carried out based on the hands only CPR Evaluation is carried out based on ...

Page 15: ...ou can press the back arrow button to return to the previous screen or press the alphabet button to move to a different slot 7 The CPR add on kit Instructor app can monitor up to 6 students You can add a kit through the icon on the top right side while evaluating Refer to 7 1 Compression Breath Feedback UI for information regarding the feedback displayed on the screen ...

Page 16: ...onnect a number of manikins at the same time connect them from the list in consecutive order and press the Done or Start button without searching for them repeatedly If there is a kit which is not calibrated among the kits the calibration screen for the relevant kit will pop up immediately You can connect manikins continuously after completing the calibration Kit which is not calibrated ...

Page 17: ...ssion Strong Compression Weak Compression Good Breath Strong Breath Duration Breath 6cm 5cm 100 60 160 120 9Sec 0 1 2 3 4 5 7 8 9 11 10 12 400mL 600mL 6 4Sec Hands off Time Graph Feedback Compression rate Elapsed time Recoil feedback Compression depth Maximum depth performed Status of compression input Timer Maxium volume delivered Breath volume Hands off time Status of Breath input Text Feedback ...

Page 18: ...ved data CPR add on kit Student CPR add on kit Instructor 8 More Features Deleting the result from the list common for both the Instructor and Student apps Results The Result tab of the Student app Data The Data tab of the Instructor app ...

Page 19: ...file PDF PDF You can print the results or export PDF files to other apps by clicking the top right icon in the individual detailed results of the Student Instructor app Result sheet left and certificate right Certificates can only be exported from the Instructor app ...

Page 20: ...nge to the left the Rename button will be displayed You can also rename it from the kit information on the Link tab When the manikin is renamed it will be saved in the kit so that the changed name will be displayed at the next connection The manikin name can be up to 15 alpha numeric characters You can rename the manikin by pressing the pencil shaped icon next to the manikin name ...

Page 21: ...naming the student for each slot Renaming the student for the result You can change the relevant student name by pushing the slot to the left The changed student name is maintained while the relevant connection is maintained and the result will be saved under the changed name ...

Page 22: ...sor again from the kit information common for the Instructor and Student apps CPR add on kit Student CPR add on kit Instructor Settings The Settings tab of the Student app Kit Information Select the manikin desired to check its detailed information The Links tab of the Instructor app Link ...

Page 23: ...te of the metronome sound that guides the compression for the Student app only You can select the guideline and the rescuer type You can set the patient type It may not be supported depending on the manikin model When the set cycle is reached the evaluation will end automatically When infinity is set the measurement will be taken until the user ends the mea surement You can watch the tutorial vide...

Page 24: ... input for 10 minutes while the power is ON the kit will be turned off automatically to save power Check it from the kit information on the Training main screen or Settings of the Student app Check it from Link or the Manikin Info of the Instructor app When the kit is turned off it is recommended to store the kit after separating the battery from the kit ...

Page 25: ...ed to other lung bags multiple times as long as the adhesiveness remains Remove the lung bag from the manikin and prepare a new lung bag Remove the sticker at the back of the breath module holder Attachthesensorholdertothelungbagwhile matchingthehole Install the completed lung bag Refer to 3 2 Installing the lung bag for how to install the lung bag ...

Page 26: ... air filled but the app does not show any value Please check and make sure that the breath module is properly attached to the lung bag Q A Please replace the old batteries with the new batteries While using the app the message Low Battery is shown Q A Batteries are inserted but the kit s LED is not turning on Please make sure that batteries are properly inserted If the ends of the batteries are no...

Page 27: ... the connection with the kit continues to be lost The mobile device you re using is not compatible with the kit Recommended technical specification for mobile devices Models after 2017 Devices with BLE version equal to or above 4 2 Low cost devices with BLE version equal to or above 4 2 might still have connection issues iOS OS version equal to or above 11 iPhone 6S or models after 6S is recommend...

Page 28: ...AND EXCLUSIVE REMEDY AGAINST MANUFACTURE SHALL BE FOR THE REPAIR OR REPLACEMENT OF DEFECTIVE GOODS AS PROVIDED HEREIN Repair of any component of any BasicBuddy plus add on kit does not extend this limited warranty or begin a new limited warranty period 4 Manufacturer reserves the right to refuse warranty service or replacement when product failure is due to abrasion abnormal use misuse mishandling...

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