16
EN
www.napoleon.com
www.napoleon.com
N415-0576 Oct 31.19
N415-0576 Oct 31.19
Problem
Possible Causes
Solution
Humming regulator.
Normal occurrence on hot days.
This is not a defect. It is caused by internal
vibrations in the regulator and does not affect the
performance or safety of the gas grill. Humming
regulators will not be replaced.
Burners will not cross light
each other.
Dirty or corroded cross light brackets.
clean or replace as required.
“Paint” appears to be
peeling inside lid or hood.
Grease build-up on inside surfaces.
This is not a defect. The finish on the lid and hood
is porcelain and will not peel. the peeling is
caused by hardened grease, which dries into paint-
like shards, that flake off. Regular cleaning will
prevent this. See cleaning instructions.
Burner output on “high”
setting is too low.
(Rumbling noise and
fluttering blue flame at
burner surface.)
Lack of gas.
Supply hose is pinched.
Dirty or clogged orifice.
Spider webs or other matter in venturi
tube.
ULPG regulator in “low flow” state.
check gas level in ULPG cylinder.
Reposition supply hose as necessary.
Clean burner orifice.
clean out venturi tube.
Ensure lighting procedure is followed carefully.
All gas grill valves must be in the off position
when the tank valve is turned on. turn tank on
slowly to allow pressure to equalize. See lighting
instructions.
