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   |   Maintenance

Napoleon.com

   |   

Prestige Pro

®

 Series

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WARNING

! Turn off gas at the source and disconnect the unit before servicing.

WARNING

! Maintenance should only be done when the grill is cool to avoid the possibility of burns.

WARNING

! A leak test must be performed annually and when any component of the gas train is replaced, or 

when the smell of gas is present.

!

SAFETY  

FIRST!

Never cover more than 
75% of any main or side 
burner cooking surface 
with any solid metal 
(e.g. griddles or pans)

S

tainleSS

 

in

 

harSh

 

environmentS

Stainless steel oxidizes or stains in the presence of chlorides and 

sulfides, especially in coastal regions, warm and highly humid areas, 

and around pools and hot tubs. These stains look like rust, but they can 

be easily removed or prevented. Wash stainless and chrome surfaces 

every 3-4 weeks. Clean with warm soapy water.

Burner Maintenance

•  Extreme heat and a corrosive environment can cause surface 

corrosion to occur even though the burner is made from heavy 

wall 304 stainless steel. 

Maintenance and Protection of Infrared Burners 

Your infrared burners are designed to provide a long service life, but you 
must be careful to prevent cracking of their ceramic surfaces. Fractures 
will cause the burners to malfunction. 

 

 IMPORTANT!

 Damage resulting from by failure to follow these   

  instructions is NOT covered by your grill warranty. 

!

Replacing Oven Halogen Bulbs (if equipped)

•  Remove the screw securing the housing in place.  
•  Snap the lens and metal bracket out of the housing.
•  Wearing protective gloves, gently pull the old bulb from the socket   

and replace with the new bulb.  

•  Reinstall the lens into the housing and bend the tabs on the front    

back into position. 

Steps to Avoid Damaging Ceramic Surfaces

1.  Never douse a flame or control flare-ups with water. 
2.  Do not allow cold water (rain, sprinkler, hose etc.) to come in 

contact with hot ceramic burners. An immediate change in 

temperature will cause cracking of the ceramic tile.

3.  A ceramic burner that becomes wet before use will create steam 

when operated later and produce pressure that will crack the 

ceramic.

4.  Repeated soaking of the ceramic can cause it to swell and expand 

producing pressure that will make the ceramic crack and crumble. 

5.  Inspect the ceramic for possible water soaking if you find standing 

water in the grill. Remove the burner if the ceramic is wet. Turn it upside down 

to drain the excess water. Bring ceramic indoors to dry thoroughly. 

6.  Do not allow hard objects to impact the burner. Take care when inserting or 

removing cooking grids and using accessories.

Clearance Ventilation of hot air

•  Hot air must have a way to escape the grill for the burners to function properly. 
•  The burners can become deprived of oxygen if the hot air is not allowed to 

escape causing them to back-flash. The ceramic can crack if this occurs 

repeatedly. 

Summary of Contents for Prestige Pro Series

Page 1: ...PRO500 PRO665 PRO825 PRESTIGE PRO SERIES Owner s Manual Grills illustrated in this manual may differ from model purchased Apply Serial Number We Want Your Feedback Visit Napoleon com to write a review...

Page 2: ...ions is not followed exactly a fire or explosion may result and cause property damage personal injury or death Alert adults and children about the hazard of hot surface temperatures Supervise young ch...

Page 3: ...grill exactly as instructed in the Assembly Guide If the grill was assembled in store review the assembly instructions to ensure it is done correctly Not to be installed in or on recreational vehicle...

Page 4: ...Plates for consistent even heating and vaporizing drippings for more flavourful food Heavy Gauge Stainless Steel Burners for long lasting quality Instant JETFIRE Ignition for quick and east start up...

Page 5: ...surfaces Clean the grease tray drip pan and sear plates regularly to avoid build up and grease fires Keep the infrared burner and main burner venturi tubes free from spider webs and other obstruction...

Page 6: ...y Napoleon if not included use a regulator and hose that meet national and regional codes The recommended length of the hose is 0 9 m The hose must never be longer than 1 5 m Note The hose should be r...

Page 7: ...ER 67 56 2 5 kW 182 g hr 238 L hr PRO825 MAIN FLAME 60 15 2 kW 1106 g hr MAIN INFRARED 60 7 6 kW 553 g hr REAR 1 25mm 5 5 kW 400 g hr SIDE FLAME 76 1 1mm 5 3 kW 386 g hr SMOKER 67 2 5 kW 182 g hr WARM...

Page 8: ...leaks in the fitting where the regulator connects to the tank Leak test this grill before use annually and when any gas components are replaced Leak Test Steps 1 Do not smoke while performing the tes...

Page 9: ...ntinue to push down on the control knob until the burner lights and then release 3 If the pilot does not light immediately turn the control knob clockwise to the OFF position Repeat step 2 4 If the pi...

Page 10: ...ing to your preference Indirect Grilling This method uses lower temperatures and circulates heat around the food cooking it slowly and evenly Use this method to cook larger cuts of meat or food prone...

Page 11: ...ount of wood chips in the solid portion of the smoker tray and follow the Main Burner Lighting Instructions to ignite the smoker Different types of wood produce different tastes e g apple walnut hicko...

Page 12: ...t rod into the rotisserie motor and set the opposite end across the hangers The heavy side of the meat will naturally hang down to balance the load 5 Slide the stop bushing onto the spit rod until it...

Page 13: ...s detected within 1 meter in front of your grill They will turn off after 15 minutes of inactivity While the motion sensor is ON as indicated by the blue LED you can turn the oven and cabinet lights o...

Page 14: ...specially steak and chicken Leave space Leave some space on the grill and between food so you have room to move food around if you need to Use a thermometer Use a thermometer to ensure food is cooked...

Page 15: ...HIGH 2 minutes each side Medium 5 minutes HIGH 3 minutes each side Well done 6 minutes Chicken HIGH MEDIUM LOW 2 minutes each side then medium low to low heat 20 25 minutes Slice joint connecting the...

Page 16: ...can be cleaned by preheating the grill and using a wire brush to remove residue Stainless steel grids will permanently discolor from regular use because of high temperatures when grilling Infrared Si...

Page 17: ...teps 1 Slide the drip pan from the grill to access the disposable grease tray or to clean the drip pan 2 Scrape the drip pan out with a putty knife or scraper 3 Replace the disposable grease tray ever...

Page 18: ...tenance bit to clean burner ports 6 Drill out blocked ports using the supplied drill bit in a small cordless drill this can be done with the burner attached to the grill but it s easier if removed fro...

Page 19: ...bottom shelf clear from debris Combustion in air adjustment IMPORTANT This must be done by a qualified gas installer The air shutter is factory set and should not require adjusting under normal condit...

Page 20: ...ions is NOT covered by your grill warranty Replacing Oven Halogen Bulbs if equipped Remove the screw securing the housing in place Snap the lens and metal bracket out of the housing Wearing protective...

Page 21: ...electrical box on the back of the grill Plug transformer cord into power box Blown fuse Replace fuse located on outlet line of transformer Faulty transformer Check transformer output should be 12VAC R...

Page 22: ...r housing Allow burner to cool and inspect very closely for cracks Contact your authorized Napoleon dealer to order replacement burner assembly if any cracks are found Both gas propane and natural gas...

Page 23: ...nd allow to cool for at least 2 minutes Reignite Leaking gasket surrounding the ceramic tile or a weld failure in the burner housing Allow burner to cool and inspect very closely for cracks Contact yo...

Page 24: ...HALOGEN LAMP 12VAC 10W POWER LIGHTS SWITCHES KNOBS RESERVED FUSE 6 A IGNITER 12VAC DC 1 5W 120mA HALOGEN LAMP 12VAC 10W ELECTRODE SIDE BURNER ELECTRODE REAR BURNER SWITCH IGNITION 12VDC 0 3 0 8W 22 6...

Page 25: ...GNITER 12VAC DC 1 5W 120mA HALOGEN LAMP 12VAC 10W ELECTRODE SIDE BURNER ELECTRODE REAR BURNER SWITCH IGNITION 12VDC 0 3 0 8W 22 65mA SWITCH LIGHT 12VDC 0 3 0 8W 22 65mA PROX SENSOR 3 3VDC 0 01W 0 08mA...

Page 26: ...SE 4 A IGNITER 12VAC DC 1 5W 120mA HALOGEN LAMP 12VAC 10W ELECTRODE SIDE BURNER ELECTRODE REAR BURNER SWITCH IGNITION 12VDC 0 3 0 8W 22 65mA SWITCH LIGHT 12VDC 0 3 0 8W 22 65mA PROX SENSOR 3 3VDC 0 01...

Page 27: ...life Ceramic infrared burners excluding screen 5 years full coverage plus 50 off for life All other parts 2 years Conditions and Limitations This Limited Warranty creates a warranty period as specifie...

Page 28: ...Riemsdijk 22 4004 LC Tiel The Netherlands 10 12 Home Farm Meriden Road Berkswell CV7 7SL United Kingdom 24 Napoleon Road Barrie Ontario L4M 0G8 Canada PHONE 31 345 588655 www napoleon com eu info napo...

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