W
ar
ra
nt
y
20
| Warranty
Napoleon.com
| Freestyle
®
Series Grills
NAPOLEON 10 YEAR WARRANTY
For FREESTYLE
®
Models
YEAR/ANS/AÑOS
PARTS WARRANTY/GARANTIE INTÉGRALE
GARANTÍA DE PIEZAS
Napoleon products are designed with superior components and materials and are as-
sembled by trained craftsmen who take great pride in their work. The burner and
valve assembly are leak tested and test-fi red at a quality test station. This grill has
been thoroughly inspected by a qualifi ed technician before packaging and shipping to
ensure that you, the customer, receive the quality product you expect from Napoleon.
Thank you for purchasing a Napoleon product. Napoleon (Wolf Steel Ltd, Barrie, ON,
Canada) warrants that the components in your new Napoleon product will be free from
defects in material and workmanship from the date of purchase, for a period of 10 years.
Hood .................................................................................................................................................. 10 Years
Porcelain Enamel Lid ............................................................................................................................ 10 Years
Aluminum Castings ............................................................................................................................... 10 Years
Stainless Steel Tube Burners .................................................................................................................. 10 Years
Porcelain Enamel Sear Plates ................................................................................................................. 10 Years
Porcelain Enamel Cast Iron Grids ............................................................................................................ 10 Years
Infrared Side Burner ............................................................................................................................. 10 Years
All Other Parts ..................................................................................................................................... 10 Years
This voluntary warranty creates a 10 year warranty period, for products purchased through an authorized Napoleon dealer, and entitles the
original purchaser (or gift recipient in the case where a new product is given as a gift) to the specifi ed coverage in respect of any component
replaced within the warranty period, either by Napoleon or an authorized Napoleon dealer, to replace a component of such product that has
failed in normal private use as a result of a manufacturing defect. This warranty does not cover accessories or bonus items.
For greater certainty, “normal private use” of a product means that the product: has been installed (where applicable) by a licensed, authorized
service technician or contractor, in accordance with the installation instructions included with the product and all local and national building and
fi re codes; has been properly cleaned and maintained according the to the instructions; and has not been used as a communal amenity or in
a commercial application. In the case of use in communal or commercial applications (where approved), the warranty is reduced to a period
of two (2) years.
Similarly, “failure” does not include: damage caused by over-fi ring, blow outs caused by environmental conditions such as strong winds or inad-
equate ventilation, scratches, dents, corrosion, deterioration of painted and plated fi nishes, discoloration caused by heat, abrasive or chemical
cleaners or UV exposure, chipping of porcelain enameled parts, or damages caused by misuse, accident, hail, grease fi res, lack of cleaning and
maintenance, hostile environments such as salt or chlorine, alterations, abuse, neglect or parts installed from other manufacturers. If you live
in a coastal area, or have your product located near a pool or hot tub, maintenance includes regular washing and rinsing of the exterior surfaces
as outlined in the accompanying owner’s manual, in order to prevent surface corrosion. Should deterioration of parts occur to the degree of
non-performance (rusted through or burnt through) within the duration of the warranted coverage, a replacement part will be provided. Parts
replaced under this warranty are warranted only for the balance of the above mentioned original ten (10) year warranty period.
The replacement component is the sole responsibility of Napoleon defi ned by this warranty; in no event will Napoleon be responsible for installa-
tion, labor or any other costs or expenses related to the re-installation of a warranted part, for any incidental, consequential or indirect damages,
or for any handling and transportation charges or export duties.
The use and/or installation of parts on your Napoleon product that are not genuine Napoleon parts will void this warranty, and any damages that
result hereby are not covered by this warranty. Any conversion of a gas grill not authorized by Napoleon and performed by a Napoleon authorized
service technician will void this warranty.
CONDITIONS AND LIMITATIONS:
