Napoleon EG215, Use And Care Manual

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CLEANING INSTRUCTIONS
1. Always unplug the grill and let the appliance cool down before cleaning.
2. Remove temperature control probe from grill plate. Do not immerse control probe into water. The grill is immersible only
after the temperature control probe and cord are removed.
3. Remove any excess grease from the base of the grill. Wash the grill plate and base with hot soapy water. Do not use
abrasive cleaning powders or sharp objects to clean the grill plate as it may damage the coating.
4. Clean the outer surface of the temperature control probe with a damp cloth. Non abrasive cleaner may be used if
neccessary.
5. Do not place the grill in the dishwasher, it must be hand washed.
6. There are no user serviceable parts. Any servicing other than indicated in this instruction manual must be performed by
an authorized service person. Do not attempt to open appliance.
TROUBLESHOOTING
Excessive flare-ups/
uneven heat.
Problem Possible Causes Solution
Low heat.
Improper preheating.
No heat.
Temperature probe turned off.
Turn temperature probe to maximum setting.
Ensure temperature probe is fully seated in grill plate.
and properly plugged into outlet.
Try another outlet.
Check for tripped circuit breaker. Reset.
Turn temperature probe to maximum setting.
Pre-heat grill with lid closed for 10 minutes.
No power.
Faulty temperature probe or grill
plate.
Preheat 10 minutes. Increase probe setting.
Excessive buildup in base of grill.
Clean out excessive debris in base.
Excess fat in meat.
Trim fat from meat before grilling.
Excessive cooking temperature.
Adjust temperature as needed.
Grease buildup.
Clean grill.
Circuit breaker trips or
fuse blows. Power Surge.
Turn controller to OFF position before plugging into
electrical outlet.
Do not use other electrical appliances on same circuit.
Another appliance plugged into
same circuit as grill.
Moisture or water in temperature
probe or electrical connections.
Keep probe and electrical components dry.
Replace temperature probe or grill plate.