103701-0000R00
November 2020
11
Heavy Duty Kiosk Thermal Printer
Owner’s Manual
Printer Does Not Work
Problem
Possible Causes
What to Do
Printer Does Not
Function When Turned
On.
Printer not plugged in.
Check that printer cables
are properly connected
on both ends.
Check that the host or
power supply is getting
power.
Door not fully
closed.
Close the door.
Table 4: Printer Does Not Work
