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Cleaning Your Hearing Aids

It’s important to have the dome and thin tube free of wax or 

debris as blockage may result in feedback or limited sound. 

Clean the hearing aid with a dry cloth. You may also use the 

hearing aid brush to remove debris from the aid, particularly the 

microphones. 

Cleaning the dome

• 

Remove dome from the thin tube.  

• 

Use hearing aid brush or a dry cloth to gently remove debris 

and wax from the center hole of the dome. 

• 

Re-connect dome to thin tube.  

• 

You may also clean the dome with warm water and a mild soft 

soap. Massage the dome until it’s free of wax. Allow the dome 

to air dry before connecting it to the thin tube.  

Cleaning Your Hearing Aids

4

• 

We recommend changing the dome every three months. 

Change dome sooner if it’s stiff, brittle or discolored. 

Cleaning the thin tube

• 

Remove the thin tube from the hearing aid by gently snapping 

the top of the tube away from the hearing aid. 

 

• 

Place black filament on the hearing aid tool through the thin 

tube to remove debris.  

• 

Clean thin tube in warm water with a soft mild soap if 

necessary. Allow thin tube to completely air dry before re-

connecting it to the hearing aid.  

Cleaning Your Hearing Aids

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Summary of Contents for BTE 4

Page 1: ...Behind the Ear OTC Hearing Aids User Manual...

Page 2: ...e see a doctor preferably an Ear Nose and Throat doctor an ENT Your ear has a birth defect or an unusual shape Your ear was injured or deformed in an accident You saw blood pus or fluid coming out of...

Page 3: ...gs in a loud place you should remove this device and use ear plugs Caution The sound output should not be uncomfortable or painful You should turn down the volume or remove the device if the sound out...

Page 4: ...nments Note Tell FDA about injuries malfunctions or other adverse events To report a problem involving your hearing aid you should submit information to FDA as soon as possible after the problem FDA c...

Page 5: ...0 Position Stabilizer 32 Place Hearing Aid Behind Ear 33 Turn Hearing Aid On 33 Adjust Hearing Aid 34 Change Program 38 Remove Hearing Aid 40 4 Caring for Your Hearing Aids 41 Cleaning Your Hearing Ai...

Page 6: ...hearing loss Your new hearing aids are the perfect mix of price and quality and we are confident they will help you hear more clearly Becoming comfortable with using the hearing aids will take time so...

Page 7: ...to an audio book or podcast Noisy environments can be quite challenging for new hearing 1 1 Tips for Getting Started Tips for Getting Started aid users and even normal hearing people Be patient as yo...

Page 8: ...provide more detailed information about using your hearing aids For an electronic version of this User Manual use the QR code below 1 1 Resources Resources If you have any questions feel free to conta...

Page 9: ...cy Accessories Charging cable Charger plug Thin tubes Vented domes Closed domes Cleaning tool 1 1 What s Included What s Included What s Included USB Type A to Micro USB Charging cable Charging Case H...

Page 10: ...oisy Places Loud Places Music Listening Advanced Feedback Management Advanced Noise Reduction Directional Microphones to optimize sounds from the front Dome Microphone Microphone Charging Contacts Thi...

Page 11: ...itting options Cleaning brush with thin tube cleaner Charging case with power supply Dual push buttons for volume and program changes FEATURES RIGHT LEFT CASE Micro USB charging port Charging case bat...

Page 12: ...e using for the first time Indicators on the tip of the thin tube near the dome will identify the aid as right or left Blue indicator for left ear Red indicator for right ear 2 Charge Your Hearing Aid...

Page 13: ...ing cycles for a pair of BTE4s 2 Select Dome Plug the USB end of the charging cable into the charger plug Plug the micro USB end of the charging cable into the bottom of the charging case Hearing aids...

Page 14: ...pected behavior of the charging case lights once the aids are fully charged and remain in charging case If case is connected to power The hearing aid charging lights will turn off after 2 hours of com...

Page 15: ...new dome to the tip of the thin tube as shown 2 Attach Dome Dome Selection Guide Issue Recommedation Dome is too tight Try a smaller vented dome Try a smaller closed dome Dome is too loose Dome slips...

Page 16: ...your ear canal when the hearing aid is removed In the event this happens we recommend visiting a physician or hearing healthcare professional for removal 2 Attach Dome Insert Dome in Ear Canal Positi...

Page 17: ...nger as shown Gently insert the dome into your ear canal Feedback chirping can be expected when the hearing aid is inserted in the ear with the power on Feedback can also be expected if you place your...

Page 18: ...t won t affect the functionality of the thin tube If you feel it s not comfortable or not fitting in the curvature of your ear you may cut it completely Be careful not to cut the thin tube itself 3 Po...

Page 19: ...ring Aid The upper and lower buttons control on off volume and programs Adjust Hearing Aid 3 3 seconds Quick Press VOLUME INCREASE UPPER BUTTON Press Hold TURN ON OFF Quick Press VOLUME DECREASE LOWER...

Page 20: ...er button to cycle the volume up from volume levels 1 10 1 beep every time volume is increased 3 beeps when max volume is reached Volume Decrease Quick press the lower button to cycle the volume down...

Page 21: ...ve 4 programs from which to choose Programs allow you to change between different listening settings by shaping the sound differently in each setting Take time to switch between programs to determine...

Page 22: ...ar Remove hearing aid from behind the ear Turn hearing aid off Wipe dome clean from any wax oils moisture etc Power aid off Place aid in charging case when not in use Tip To avoid feedback chirping wh...

Page 23: ...o clean the dome with warm water and a mild soft soap Massage the dome until it s free of wax Allow the dome to air dry before connecting it to the thin tube Cleaning Your Hearing Aids 4 We recommend...

Page 24: ...Avoid moisture Remove hearing aids while showering bathing washing your hair swimming participating in vigorous exercise or engaging in any other activity during which hearing aids may get wet or exp...

Page 25: ...is Use hearing aid brush or dry cloth to remove wax debris from hearing aid tip and dome Use hearing aid brush to remove wax or debris from microphone on faceplate Try a different dome Inspect thin tu...

Page 26: ...nd port Use hearing aid brush over microphone to remove wax or debris that may be blocking the microphone Use black filament to clean thin tube Wax may be present in the canal Troubleshooting Issue Re...

Page 27: ...he domes and thin tubes will be in the center indented area Lights on charging case will illuminate If hearing aid charge lights are not illuminating remove aid from well and firmly press aid into wel...

Page 28: ...vailable for purchase for your BTE4 hearing aids Charging dock Charging cable Charger plug Domes Hearing Aid Cleaning Tool To order any of the above items please contact our Customer Success Team at 6...

Page 29: ...ical Specs Test Standard ANSI 3 22 2014 Test Equipment FONIX 8000 Test Coupler HA 1 Standard test ambient conditions Temperature 23 C 5 C 73 9 F Relative humidity 0 to 80 Atmospheric pressure 760 37 5...

Page 30: ...s Maximum output OSPL90 114 8 dB Full on gain HFA FOG 50 dBSPL 30 dB Total harmonic distortion 1 Self generated noise EIN 17 9 dB Latency 14 ms Frequency response bandwidth 200Hz 5526Hz Frequency resp...

Page 31: ...ty Information Do not share your hearing aids with others Using a hearing aid configured for someone else can result in hearing damage or injury Monitor any unusual skin reaction In some instances wea...

Page 32: ...to assure proper performance and operation for EMC Electromagnetic Compatibility using the EN60601 1 2 Standard Quality System and Associated Directive Information This hearing aid is produced under...

Page 33: ...n the charging case when not in use Do not store or expose the devices and or case to extreme hot cold temperatures moist humid environments or shock vibration Keep the devices and case in the followi...

Page 34: ...handling and care exposure to elements or chemicals or unauthorized service will not be covered by the warranty For warranty support to obtain repair service or replacement contact Customer Success a...

Page 35: ...a 45 Day Satisfaction Guaranteed Return Policy We make it easy for you in three simple steps If you are not completely happy with your hearing aids please Step 1 Contact Advanced Support at 619 738 24...

Page 36: ...d plug Charging case RMA number 11 Return Policy Return all items in original physical condition Customer is responsible for postage In the event of a return please be sure to obtain a shipping receip...

Page 37: ...umankind 4225 Executive Square Suite 600 La Jolla CA 92037 www nanohearingaids com UM BTE4 23 V1 If you have any questions feel free to contact us at support nanohearingaids com Customer Success Team...

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