9
Down below you will find our warranty details and instruc-
tions. Please follow these instructions so we can identify
you as a NACRA sailor when warranty issues arise.
4.1. Term of Conditions
Nacra reserves the right, before having any obligation un-
der this limited warranty, to inspect the damaged Nacra
product,. All costs for shipping the product to Nacra or Na-
cra dealer/distributor for inspection shall be paid solely by
the purchaser, in order to recover under this limited war-
ranty. The original invoice or warranty card registration
must also be presented of the product. (on-line registration
card
www.nacrasailing.com
, or any other documentation
Nacra deems acceptable)
Nacra, at it’s option, shall repair or replace the defective
unit covered by this warranty. This limited warranty does
not cover any damage due to accident, misuse, abuse or
negligence. Nacra shall approve beforehand any repairs
which will be carry out under this limited warranty. A quo-
tation must be send to the Nacra Dealer before proceed-
ings may go forward. Please note, this approval by Nacra
for the repair does not guarantee the warranty, as the re-
pair is part of the investigation of the warranty proceed-
ings.
Please retain the dated sales receipt as evidence of the
original date of purchase. You will need it for any warranty
service. In order to keep this limited warranty in effect, the
product must have been handled and used as prescribed in
the owner’s manual.
.
IMPORTANT NOTICES
Online warranty registration:
Make sure to register your boat at
www.nacrasailing.com
to
apply for your warranty. This registration is mandatory
Pre-Delivery Inspection
A thorough inspection of the new boat prior to delivery en-
sures that the condition of each boat meets the high stan-
dards set by Nacra. We certify that your boat was inspected
according to the procedures established by Nacra.
To Obtain Warranty Service
Within 10 days of discovering a defect, notify in writing,
along with proof of purchase (sales receipt or registration)
to an authorized dealer or service centre.
Maintenance records
It is also recommended that receipts covering the perform-
ance of regular maintenance be kept with your boat. Dam-
age to your boat caused by lack of maintenance is not cov-
ered by our warranty.
Owner satisfaction
Should you ever encounter a problem during or after the
warranty period that is not resolved, talk to the manage-
ment of the dealer or service centre. If the problem persists,
follow the two-stage satisfaction procedure outlined in this
section of the owners manual
.
new Boat Limited Warranty
What is covered?
Nacra warrants each new Nacra boat, hereafter called
“boat.” The warranty covers repairs to correct any malfunc-
tion occurring during the warranty period resulting from
defects in material or workmanship. New or re-
manufactured parts may be used to affect repairs. Only
genuine Nacra parts and or Nacra licensed supplier parts
should be used for these repairs.
The warranty period for all coverage’s begins on the date
the boat is first delivered or put in use which ever comes
first.
The warranty period is 2 years / 24 months. This coverage
applies to all owners of the boat.
To obtain warranty repairs, take the boat to an authorized
Nacra dealer or service centre within the warranty period
and agree upon the repairs and/or adjustments required. A
reasonable time must be allowed for the dealer/service cen-
tre to perform necessary repairs and/or adjustments.
Charges for warranty repairs and adjustments (parts and/or
labour) will not be applied.
What is not covered?
Since this warranty applies only to defects in material and
workmanship, it does not apply to normal wear and tear, or
to damage caused by:
1. Neglect, lack of maintenance, accident, abnormal opera-
tion or improper installation and services. Failures due to
lack of proper maintenance as described in the mainte-
nance schedule; failure to follow maintenance schedule
intervals; failure to use lubricants recommended in the
warranty manual. Proof of proper maintenance is your
responsibility.
2. Keep all receipts and make them available if questions
arise concerning maintenance.
3. Accidents or damage caused by collision, fire, theft, elec-
trocution, freezing, vandalism, riot, and explosion or from
objects striking the boat and /or acts of God.
4. Standard limited warranty coverage
EN
