11
4.2. owner Assistance
If you experience any concerns.
Two-Stage satisfaction procedure
ONE
–
Discuss your concern with a member of the
authorized Nacra dealer - or service centre management.
Concerns can often be resolved quickly and satisfactorily at
that level. If the concern has already been reviewed with the
sales or service manager, contact the owner of the author-
ized Nacra dealership/service centre or the general manager.
TWO
–
In the unlikely event that your concern cannot be
resolved by the authorized Nacra dealer or service centre
management, contact Nautical Sports BV at
By doing so you should be prepared to provide the following
information in English:
Your name, address, telephone number and e-mail.
The identification HIN number of your boat (This can be
found on the starboard hull stern)
The name and address of the dealer.
The delivery date of your boat.
Details of your concern or request.
Including photos and/or quote of repair.
Storage
It is most important that you store your boat properly, please
see page 8 of this manual how your boat should be stored.
Please make sure in case you store your boat for longer
periods it’s stored in a well ventilated area in order to avoid
an osmosis reaction between hulls and any (transport) sup-
ports.
Transport
To make sure that no damage is done to your boat, please
see page 8 of this manual.
MAINTENANCE
—
GENERAL INFORMATION
It is essential that your boat receives the maintenance out-
lined on the following pages to retain the safety, reliability
and performance built into your boat.
Do not leave the rig under tension when not sailing or during
storage. If rig tension is over tightened, or left on when not
sailing damage may occur.
Your boat should only be used with a proper launching trol-
ley. The use of any other trolley may damage the hull and
invalidate your warranty. Care must be taken to support the
hull adequately if the boat is not stored on the correct
launching trolley. Any sustained point loading could perma-
nently dent or distort the hull.
Any repairs to the hull should be undertaken by qualified
personnel with the relevant skills and equipment. Contact
your dealer for advice.
UV light may cause fading to some components and fittings,
a good quality cover is recommended to reduce UV degrada-
tion. Keep the equipment clean by frequently and
thoroughly flushing with fresh water.
Excess water should be removed from the hull and any cavi-
ties. Keep your craft drained and well ventilated. Ensure the
craft is stored with the bow raised to allow water to drain
away. Make sure that when you attach the rudder that
the rudder stop clips over the stock.
Salt water will deteriorate your sail and the stitching if the
sail is not rinsed in fresh water after sailing. Sails should be
dried before storing. Ideally we would recommend that you
should store sails in a convenient dry place away from the
craft. If you have to store sails on the craft ensure that a
good cover is used and that it prevents any water
coming into contact with the sails. Sails will be subject to
mould and mildew if left in water.
Trailers should be rinsed with fresh water and checked at
regular intervals. It is recommended that the trailer be ser-
viced annually. It is also a good idea to tie the craft down
when it is left in the dinghy park to prevent any damage
in the event of strong winds.
REPAIR
Contact your dealer or Nautical Sports BV for the best advise
MODIFICATIONS
Contact your dealer or Nautical Sports BV about any modifi-
cation. Please remember any modifications may endanger
your safety and invalidate your warranty.
CAUTION!
Always wash your boat with fresh water after
sailing. Salt water can cause severe corrosion
EN
