MXD Users Manual
April 5, 2012
Page 2 of 26
Introduction
Congratulations! You have chosen the Mytrex MXD Personal Emergency Response System
(PERS), which you have obtained through the following service provider:
[Providers name
Providers address
Business Toll free number
Response Center Toll Free Number (if different from business number)
Fax Number
Email address
Web site]
The MXD has been created to provide you comfort, reassurance, and peace of mind by making it
possible for help to be just a touch of a button away.
Pressing your waterproof personal help button (PHB) will immediately activate the MXD PERS
unit. Within seconds, your response center will be notified of your need for assistance. When a
call for help is received, the response center’s computers provide an attendant with all of your
personal information. The attendant will talk to you through the MXD unit's speakerphone. The
attendant will then telephone your family, friends, or emergency services based on the type of
assistance you need. Even if you cannot hear or speak to the attendant, help will be summoned
for you.
The MXD unit is fast and simple to install. Your service provider's representative may connect
the MXD unit during an installation visit, you may elect to do it yourself, or you may ask a
friend or relative to install it for you.
To ensure that you always receive the fastest response time possible, it is very important that you
do the following:
Notify your service provider of any changes that should be made to your personal
account information.
You can update your account by calling your service provider
or by pressing your PHB and relaying the information to the attendant over the
speakerphone. Your response center needs to be aware of changes to your address,
telephone number, responder information, medical history, allergies, doctor information,
hidden key location, and other information that you wish to have on file.
Test your MXD unit at least once a month by pressing your PHB.
Always wear your PHB!
This User’s Manual has been designed to help you make the most of your MXD PERS system. If
you have any questions or concerns after reading this manual, please contact your service
provider.
