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Frequently Asked Questions
What is the advantage of “Waterpan Technology”™?
Our “Waterpan Technology”™ makes our smokers the best on the market. The waterpan helps to keep a consistent
temperature in the smoker by circulating the heat and helps the meat retain its natural moisture and tenderizes
throughout the cooking process. This provides better yields on your meats, eliminates hot spots, and reduces fuel
consumption. Because this process is so forgiving you could cook hot and fast if that is your cooking preference.
Are the cooking grates removable?
Yes, the cooking grates can easily be removed for cleaning with soap and water.
What types of fuel can I use?
You can cook with charcoal, wood or a combination of both. Some of the larger models also offer a gas
burner package.
How long does it take for my smoker to get up to temperature?
The time to get up to temperature can vary depending on the size of your smoker and the temperature you are
cooking at, but typically within 30 minutes. The real benefit of the “Waterpan Technology”™ comes when the water
starts to boil and the steam.
How do I control my temperature?
Once you reach your desired temperature, you can easily control the temperature with the dampers on either side of
the firebox.
Do I have to keep water in my pan?
Yes. Our smokers use the water in the waterpan to keep your meat moist and tender. Because our firebox sits directly
below the cook chamber it provides a safety barrier between the meat and the fire to prevent the meat from burning
or drying out. If you do not keep water in the water pan, you could potentially damage your smoker and cause a
grease fire.
How much water do I need to have in my waterpan and how much does the pan hold?
Using any of the manufactured pre-set settings on the automated water fill system will provide anywhere between 1
1/2” to 2.5” of water.
My waterpan is rusting, is that normal?
On the standard models it is normal to have some rusting in the waterpan. To prevent it from rusting, you can spray
it with cooking spray before you fill it. The more it is used and seasoned the less likely you are to see rusting. The
certified UL/NSF units have a stainless steel waterpan.
What if I don’t have a hose hookup available?
The sight glass elbow on the side of your smoker next to the water system provides you a manual solution to filling
your smoker when access to a hose is not available. You can also visually maintain your water level through the side
sight glass as well so that you do not have to open your door and risk losing any heat. You could fill your waterpan
water pan capabilities
Water in Gallons
1K
Hole
Position
in. of Water
36”
48”
60”
72” and XC
in. of Water
Water in
Gallons
Top
1.5
3.3
4.5
5.8
12.3
1.625
17.6
Middle
2
4.5
6.1
7.8
16.5
2.625
28.8
Lower
2.5
5.7
7.8
9.8
20.8
3.625
40.2
