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10. HELP AND TROUBLESHOOTING
10.1. Sleep mode settings
Your device is delivered with factory settings. In factory settings, for example, the idle time before
going to sleep mode is set as: 4 minutes for Battery mode or 10 minutes for Plugged-in mode.
If you want to change the settings, tap on the battery level icon that
can be found on the taskbar and select the "Power Options".
A new settings page will open.
This page provides the option to edit the Power Plan settings. To do this, tap on <When the
computer sleeps>. Then, the editing page will be displayed as shown below. After setting the
waiting time, tap on "Save changes".
10.2. Troubleshooting
This section describes some common problems and suggested solutions, as well ways to recover
your equipment after a crash.
Be aware that the problems and solutions described here are meant only as a guide. They are not
definitive problem solving techniques. For certain problems, you might need help from your
reseller or your service provider.
When you observe a problem, stop the task immediately, because taking further action might
result in data loss or damage. Take a note of what the system is doing and what actions you
performed before the problem occurred. Provide detailed information to your service provider for
quicker problem resolution.
For about any problem, follow these steps:
•
Restart your tablet.
•
Check your Wi-Fi connection.
•
Reset your Wi-Fi connection.
•
Plug your tablet to a wall socket to charge it for at least one hour.
