15
FAQ
Do I have to register the product in order to use the Thermostat?
By registering the product, it gives you the ability to monitor and control your home’s temperature
and energy use from anywhere anytime, plus a series of great tools that help you optimize the
temperature control, evaluate your home’s energy efficiency, and get recommendations for saving
energy and money with home improvements and retrofits.
Of course, the Thermostat still provides basic temperature control functionalities even without
registering it online, but you won’t be able to program it. Neither can you control it remotely.
Therefore, we strongly encourage you to register the product online before you use it.
Can the Thermostat be used without the Smart Home Gateway?
The Smart Home Gateway provides the internet access for the smart Thermostat, so you will be
able to enjoy all the benefits outlined in the answer to the last question. We strongly encourage
you to set up the Smart Home Gateway before using the Thermostat.
Does a Smart Home Gateway only connect to one Smart Thermostat?
No. You only need one Smart Home Gateway for your house. It works with multiple MyE
TM
Smart
Thermostats. You only need to buy extra thermostats for additional zones.
How do I set my own daily temperature program?
Please refer to
Weekly
under
Program the Thermostat
for detailed instructions.
I am going on vacation for a few days. How do I save energy but also ensure that the house
temperature is comfortable when I return?
You can use either Special Days or Event feature to accomplish that. Please refer to
Special Days
and
Event
under
Program the Thermostat
for detailed instructions.
