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AFTER-SALE SERVICE AND MAINTENANCE
The term of maintaining guarantee is main device 1 year and spare part 3 months from the date
of purchasing according to the receipt. (Expendable is not included in it.) Others not included in
maintaining guarantee or over the time, we also supply to maintain and renew but need charges.
Please contact with the dealer if need change of purchasing the parts and easily expendable
products.
A.
We will guarantee the quality of our equipment, normally there is no quality problem
1. If there is a deficiency, please email or call us on the reasons, it would be best to dealt with by
email or telephone. Because some of the problems are caused by using the machine in a wrong
way.
2. We suggest the client to take photos of the area where the problem occurs, we will pass them
to our technician , our technician will give a satisfactory answer within 1-7 working days
3. If the problem comes from the spare part within the warranty, we could consider in changing
the spare part to our client, which could be sent with his/her next order.
B.
We won
’
t supply maintaining guarantee if troubles as below:
a) Disassembling the machine by self;
b) Fall it without caution;
c) Lack of reasonable keeping and protect;
d) Not operate according to the user manual.
e) Expendable reasons
If changes of the design and specification of the machine, we will not notice you in addition. If
any queries, please feel free to contact with our company.
All in one, we will try our best to serve you and also need your fully cooperation. Thanks.
Product name
:
Purchase date
:
deadline
:
Seller
:
Add.
:
Tel.
:
(+86) 189 -487-55929
Customer
:
Add.
:
Tel.
:
Repair date
Reason of the fault
Repair content
Maintain list