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User Manual
User Manual
59
Troubleshooting
The following table is intended to help you identify the causes for malfunctions and
possibly eliminate them.
If you cannot fix a malfunction, please contact your local specialized dealer or our
engineering department. You can contact us per email via [email protected] or
under +49 2972 974 933 0.
Problem
Possible reason
Recommended solution
The system cannot be
switched on using the main
switch.
Mains cable is not
connected.
Check if both ends of the
mains cable are connected
properly.
The toggle switch on the
rear is not set correctly.
Flip the toggle switch
(see page 43).
The system does not react
to remote control.
Battery is low or empty.
Change battery
(see page 56).
Obstacle between remote
control and system.
Change position.
No playback.
Volume is set too low.
Turn up volume.
Playback device or smart
phone is switched off.
Switch on device.
Pause is selected.
Start playback.
Interruptions during
playback.
Distance between system
and playback device is too
great.
Reduce distance.
Source of interference
in the surrounding
environment.
Change location of
playback device.
Sound comes only from
one side.
When using audio cables:
loose connections.
Check audio cable and
firmly connect plug.
Playback volume too low or
overmodulated (distortion).
When using an audio
cable: Input sensitivity not
Adjust input sensitivity
(see page 51).
LED Colors and Signals
LED signals provide information about the system status and the different settings
and functions.
The following table shows the LEDs from top to bottom (see page 45).
LED
Signal
Meaning
BLUETOOTH
flashing red and green
flashing green 1:1
flashing green 2:1
Pairing ready (see page 48)
Aktive, not connected
Connected
WIRELESS
solid red (bright)
solid red (dark)
solid green
Searching devices
Connected, not saved
Connection saved
SOUND SETUP
solid green
solid orange
solid red
Sound setup 1
Sound setup 2
Sound setup 3 (see page 50)
no description
solid red
Volume
(see page 49)
WIRELESS
solid orange
Audio source
(see page 49)
BLUETOOTH
solid orange
INPUT 3
solid green
INPUT 2
solid green
INPUT 1
solid green
POWER
solid green
solid orange
solid red
System switched on
Input overmodulated or 12 V
connection reverse-poled
Error
The LEDs are automatically switched off after a short while to prevent interfering with
other lighting. However, they are turned back on automatically when operating the
system.
