PROBLEM SYMPTOM
CHECK THIS
REMEDY
No Power
Display is dim or will
not light up.
Batteries are exhausted
Replace with new batteries
Batteries are inserted
incorrectly
Insert batteries correctly
Low
Batteries
Shown
on the
display
Low Battery
Replace with new batteries
Error
Message
E1 Shows
The cuff is not secure
Refasten the cuff and then
measure again
E2 Shows
The cuff is too tight
Refasten the cuff and then
measure again
E3 Shows
The pressure of the cuff
is excessive
Relax for a moment then
measure again
E10 or E11 Shows
The monitor detected
motion while measuring.
Movement can affect the
measurement. Relax then
measure again.
E20 Shows
The measurement
process does not
detect the pulse signal.
Loosen clothing on the arm
and them measure again.
E21 Shows
Measure incorrectly
Relax for a moment and
then measure again
EExx,shows on the
display.
A calibration error
occurred.
Retake the measurement.
If the problem persists,
contact the retailer or
our customer service
department for further
assistance. Refer to the
warranty for contact
information and return
instructions.
+ Lo
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