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What is not covered by this guarantee:
1.
Any product found to be defective during this period, as the result of misuse or damage,
or the effects of scaling, will not be covered by this guarantee.
2.
Breakdown due to:
•
Use other than domestic use by you or your resident family
•
Wilful act or neglect
•
Any malfunction resulting from the incorrect use or quality of water or incorrect
setting of controls; and
•
Faulty installation.
3.
Repair costs for damage caused by foreign objects of substances or the inappropriate
use of jointing compounds or blow torches.
4.
Total loss of the product due to non-availability of parts or other reason, (MX Group will
maintain stocks of spare parts for repair for at least 5 years from end of product line to
cover this guarantee).
5.
Compensations for loss of use of the product or consequential loss of any kind.
6.
Call out charges where no fault has been found with the appliance.
7.
The cost of repair or replacement of pressure relief devices, showerheads, hoses,
riser rails and/or wall bracket, tiles, cubicles or any other parts installed at the same time.
8.
The cost of routine maintenance, adjustments, overhaul modifications or loss or damage
arising there from, including the cost of repairing damage, breakdown, malfunction
caused by corrosion, furring, pipe scaling, limescale, system debris or frost.
9.
Units purchased and installed other than in the United Kingdom.
LIMITATIONS
1.
This guarantee lasts for a single continuous period of 5 years from the date of delivery
by MX Group to you the customer.
2.
This guarantee is personal to the original purchaser of the product and is not transferable.
3.
Original proof of purchase(s) must be shown for any claim under this guarantee.
4.
This guarantee does not cover any products that have been modified, altered or
transformed in any way.
5.
This guarantee applies to an original installation in accordance to our fitting instructions
and does not cover previously installed products (showroom displays etc) or products
that have been moved from their original installation position for any reason.
6.
This guarantee applies only to manufacturing or material defects. It does not apply to
normal wear and tear, accidental damage, inappropriate use (including inappropriate
cleaning) or other events outside the manufacturer’s control.
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