MUTOH ValueJet VJ-1628X, Operation Manual

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Troubleshooting VJ-1628X OPERATION MANUAL
330 7.1 Malfunctions and failures
7.1.4 Printing-related troubleshooting
(1) Printing is partially stained or incomplete
NOTE
• Proper print quality may not be obtained with the media other than the recommended one.
(2) The printing position is incorrect (some parts of the media cannot be printed on)
(3) Printing is blurred
No. Possible cause Remedy Reference
1 Does the media include moisture? Replace it with the new media.
6.3.2
Replacing Roll
Media
2 Are you using the creased or wrinkled media?
3 Does the media bend? Use the recommended media.
When using media other than the
recommended one, set the Vacuum Fan menu.
4.2.1 Media
type
5.1.1.1.7
Vacuum Fan menu
No. Possible cause Remedy Reference
1 Is the loading position of the media correct? Load the media correctly.
3.5.2 Setting
Roll Media
2 Did you set up the origin and print position? Cancel or reset the settings of the origin and
print position.
5.1.7.1 Cut
Pressure menu
No. Possible cause Remedy Reference
1 Are you using the recommended media? Use the recommended media.
4.2.1 Media
type
2 Are you using the thick or thin media? Use the recommended media.
4.2.1 Media
type
3 Is the media printed on the printing surface? Confirm the printing surface of the media and
set it correctly.
3.5 Loading
media
4 Did you perform Micro adjust print? Perform Adjust print.
3.7 Print
quality adjustment
5 Did you perform Media feed compensation? Perform Media feed compensation.
4.2.6 Media
feed
compensation
6 Is the temperature setting of each heater
appropriate? Set the temperature appropriately.
5.1.1.1.4 Pre-
heater menu
to
5.1.1.1.6 Dryer
menu
7 Is the head height set to “High” or “Mid”? Return the head height to “Low”.
4.2.5 Head
height adjustment