MusicStream Tablet User Guide
Version 1.4 | August 2012
PAGE 3
ACTIVATING THE PLAYER
7
MusicStream
1.
On the home screen of your tablet you will see the
MusicStream Player application. Press on the icon to launch
the app.
LAUNCH THE MUSICSTREAM APP
6
The first time you open the MusicStream app you will
be prompted to enter your activation code (or email
for trial users). This will be printed on your delivery
note and emailed to you. If you loose these codes
you can log in to the MusicStream website and view
all your invoices and codes, order new players and
extend your subscription.
1.
To enter you activation code press on the white
box to open the tablets’ keyboard.
2.
You may find it easier to open the numeric keypad
by pressing on the button marked ‘?123’ in the bottom
left-hand corner.
3.
Type in the code and press ‘Done’.
4.
Press submit to activate your player. If it will not
activate please check that the code is correct, and has
not already been used on another device.
N.B. You must be connected to the internet to
activate the MusicStream app the first time. Please
ensure you are online by going to the browser and
trying your favourite website.
1.
2.
3.
Troubleshooting
1.
If you need to reset your activation code open the player and press the ‘More’ tab. Then press ‘About this MusicStream
Player’ where your can view you registration information and the current software version number. To reset the activation
code press the ‘Reset’ button and okay to the pop up warning. The player will close and on the next start up will request an
activation code.
2.
If the player is unresponsive you can force crash the app by repeatedly tapping on the screen. You will be asked whether
you wish to wait for the program to respond or quit.
3.
If the player repeatedly crashes you can reboot it by clearing the cache memory. First quit the MusicStream player app,
by going to the More tab and pressing ‘Quit’ or by force exiting (see above). Go to system settings and find the ‘Apps’ tab.
Scroll down the list until you find the MusicStream icon and press on it. Scroll down again and you will see a button that says
‘Clear cache’. This will clear the working memory of the tablet (which is usually the cause of crashes). Restart the application.
4.
To uninstall the MusicStream app first quit the MusicStream player app, by going to the More tab and pressing ‘Quit’ or
by force exiting (see above). Go to system settings and find the ‘Apps’ tab. Scroll down the list until you find the MusicStream
icon and press on it. Press ‘uninstall’ and okay to the warning.
For further technical support and customer enquiries please visit the support centre on our website (www.musicstreamplayer.
com), email: [email protected] or call: +44 (0) 844 8010710.
