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WHAT DOES THIS WARRANTY COVER?
THIS APPLIANCE HAS BEEN MANUFACTURED WITH CARE AND WAS METICULOUSLY
EXAMINED BEFORE DELIVERY. THIS LIMITED MANUFACTURER WARRANTY
COVERS ANY DEFECTS OR MALFUNCTIONS IN MATERIAL AND MANUFACTURING
WORKMANSHIP OF ALL PARTS SUPPLIED BY MOUNIO UNDER NORMAL USE AND
SERVICE WHEN OPERATED AND MAINTAINED IN STRICT ACCORDANCE WITH
MANUFACTURER’S INSTRUCTIONS FOR THE DURATION OF THE WARRANTY
PERIOD.
PLEASE RETAIN YOUR PROOF OF PURCHASE (SALES RECEIPT) AND THE
PRODUCT SERIAL NUMBER FOUND AT THE REAR OF THE UNIT FOR THE DURATION
OF THE WARRANTY PERIOD OFFERED.
ALL SPARE PARTS SUPPLIED BY MOUNIO AND PURCHASED BY THE END USER ARE
WARRANTED TO BE FREE FROM FAULTY MATERIAL OR DEFECTIVE WORKMANSHIP
FROM THE DATE OF SALE TO THE ORIGINAL PURCHASER FOR 12 MONTHS.
ALL PARTS WARRANTY CLAIMS MUST INCLUDE A COPY OF THE PURCHASE
INVOICE TO THE END USER.
MOUNIO CANNOT CONSIDER CLAIMS FOR WHICH SALES INVOICES ARE NOT
AVAILABLE.
THIS WARRANTY IS NOT TRANSFERABLE.
HOW LONG DOES THE COVERAGE LAST?
THE MUONIO UV-L 110, INCLUDING THE LAMPS AND POWER SUPPLY, ARE
WARRANTED FOR GERMICIDAL OUTPUT FROM THE DATE OF SALE TO THE
ORIGINAL PURCHASER FOR 12 MONTHS FROM DATE OF PURCHASE.
WHAT WILL MOUNIO DO?
THE WARRANTY OFFERED BY MOUNIO IS LIMITED TO THE MAKING GOOD BY
REPAIR OR REPLACEMENT FOR THE PURCHASER ANY PART OR PARTS FOUND,
UPON EXAMINATION AT ITS FACTORY, EXCLUDING SHIPPING CHARGES, TO BE
DEFECTIVE UNDER NORMAL USE AND SERVICE DUE TO DEFECTS IN MATERIAL
OR WORKMANSHIP.
IF A PROBLEM ARISES WITH A MOUNIO UNIT, IT MUST HAVE AN IMMEDIATE REPAIR.
CONTINUED USE OF THE MOUNIO UNITS AFTER A PROBLEM HAS OCCURRED
MAY HAVE SAFETY IMPLICATIONS AND CAN RESULT IN FURTHER COMPONENT
FAILURE, FOR WHICH MOUNIO CANNOT BE HELD LIABLE.
RETURNED PARTS MUST BE COMPLETE AND UNEXAMINED. PACK THE
COMPONENT(S) CAREFULLY TO AVOIDED ANY DAMAGE IN TRANSIT. CERTAIN
COMPONENT PARTS, ELECTRICAL ITEMS, FOR EXAMPLE, MAY REQUIRE
PARTICULAR CARE WHEN PACKING TO AVOID DAMAGE IN TRANSIT.
WHAT DOES THIS WARRANTY NOT COVER?
THIS WARRANTY DOES NOT EXTEND TO ANY MOUNIO PRODUCT THAT HAS BEEN
MODIFIED OR ALTERED IN ANY WAY.
THIS PRODUCT IS NOT INTENDED TO BE PURCHASED AND INSTALLED BY
UNREGISTERED HEATING ENGINEER CONTRACTORS AND ELECTRICAL
CONTRACTORS. THIS WARRANTY DOES NOT COVER PRODUCTS OR PARTS
PURCHASED FROM ANY SOURCE OTHER THAN LICENSED HVAC OR ELECTRICAL
CONTRACTORS. THIS WARRANTY DOES NOT COVER PARTS INSTALLED BY
UNREGISTERED INSTALLERS OR CONTRACTORS.
THIS WARRANTY DOES NOT APPLY TO ANY PART OF THE GOODS SUBJECTED
TO IMPROPER OR ABNORMAL USE, OR ANY USE OTHER THAN ITS INTENDED
USE, ACCIDENT, ACTS OF GOD, NEGLIGENCE, OR FROM IMPROPER OPERATION,
ALTERATION, MODIFICATION, FITMENT OF NON-GENUINE PARTS, ACCIDENT
DAMAGE, OR DAMAGE RESULTING FROM IMPROPER OPERATION, MAINTENANCE,
INSTALLATION, WIRING OR NONCOMPLIANCE WITH INSTALLATION
INSTRUCTIONS, DAMAGE CAUSED BY FOREIGN OBJECTS, FAILURE DUE TO
LACK OF MAINTENANCE, USE OF INCORRECT FUSE PROTECTION, OR WHICH
HAS SERVED ITS NORMAL LIFE.
THE WARRANTY EXCLUDES REPEAT OR ADDITIONAL REPAIRS RESULTING FROM
INCORRECT DIAGNOSIS OR POOR-QUALITY PREVIOUS REPAIR WORK.
MOUNIO SHALL HAVE NO RESPONSIBILITY FOR CHARGES INCURRED BY THE
CUSTOMER FOR INSTALLATION OR REMOVAL OF WARRANTED ITEMS.
THIS WARRANTY DOES NOT COVER PARTS OR EQUIPMENT USED WITH MUONIO
UNITS THAT MOUNIO DOES NOT MANUFACTURE OR SUPPLY AS PART OF THEIR
PRODUCT.
CONSEQUENTIAL AND INCIDENTAL DAMAGES ARE NOT RECOVERABLE
UNDER THIS WARRANTY. THE WARRANTY PERIOD WILL NOT EXTEND TO THE
UNIT OR TO REPLACED OR REPAIRED PARTS THROUGH REPAIRS MADE UNDER
WARRANTY DURING THE WARRANTY PERIOD. THE MANUFACTURER ASSUMES
NO LIABILITY FOR ANY HARM, WHICH MAY OCCUR AS A RESULT OF THE USE
OF THE EQUIPMENT HEREIN AND SHALL NOT BE LIABLE FOR CONSEQUENTIAL
OR ANY OTHER DAMAGES WHETHER OR NOT CAUSED BY MANUFACTURER’S
NEGLIGENCE OR RESULTING FROM ANY EXPRESS OR IMPLIED WARRANTY OR
BREACH THEREOF. CONSEQUENTIAL DAMAGES FOR THE PURPOSE OF THIS
WARRANTY SHALL INCLUDE, BUT NOT BE LIMITED TO, LOSS OF USE, INCOME
OR PROFIT, OR LOSS OF OR DAMAGES TO PROPERTY OR INJURY OR DEATH TO
PERSONS OR ANIMALS OCCASIONED BY OR ARISING OUT OF OPERATION, USE,
INSTALLATION, REPAIR OR REPLACEMENT OF THE EQUIPMENT OR OTHERWISE.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION
MAY NOT APPLY TO YOU.
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION OF
THE FACE HEREOF.
IT IS HEREBY CLARIFIED THAT AFTER THE STANDARD WARRANTY PERIOD,
CALL-OUT CHARGES WILL BE APPLICABLE FOR ALL CALL-OUTS WITH THE COST
WILL BE BORNE BY THE CUSTOMER.
WARRANTY DOES NOT COVER CHANGES OF THE PRODUCT SETTINGS BY THE
USER OR ANY DAMAGE RESULTED AS FROM SUCH CHANGES.
**THIS WARRANTY SHALL BE VOID IF UV LAMPS FROM MANUFACTURER’S OTHER
THAN MOUNIO ARE USED WITH THIS EQUIPMENT.
DAMAGE TO NEW
ALL MOUNIO PRODUCTS MUST BE EXAMINED ON RECEIPT; PLEASE EXAMINE ALL
UNITS AND PACKAGING, ANY CLAIMS IN RESPECT TO THE DELIVERED PRODUCTS,
INCLUDING VISIBLE DEFECTS, QUANTITY SHORTAGES OR INCORRECT PRODUCT
SHIPMENTS, MUST BE MADE WITHIN TEN (10) DAYS OF DELIVERY. FAILURE TO
NOTIFY SELLER IN WRITING OF ANY VISIBLE DEFECTS IN THE PRODUCTS OR
OF QUANTITY SHORTAGES OR INCORRECT SHIPMENTS WITHIN SUCH PERIOD
SHALL BE DEEMED UNQUALIFIED WAIVER OF ANY RIGHTS TO RETURN PRODUCTS
ON THE BASIS OF VISIBLE DEFECTS, SHORTAGES OR INCORRECT SHIPMENTS.
NO CLAIMS WILL BE ACCEPTED AFTER THIS TIME.
FAILED FANS, BALLAST & ELECTRICAL CONTROLS
ANY FANS, BALLAST & ELECTRICAL CONTROL UNITS FITTED TO ANY MOUNIO
UNIT THAT FAILS DURING THE FIRST TWELVE MONTHS OF WARRANTY MUST
BE RETURNED TO US UNEXAMINED. WE WILL REJECT THE WARRANTY IF THEY
HAVE BEEN DISMANTLED. THIS ONLY APPLIES TO THE FIRST TWELVE MONTHS
OF WARRANTY.
HOW DO YOU GET SERVICE?
TO BE ELIGIBLE FOR SERVICE UNDER THIS WARRANTY YOU MUST RETURN
THE WARRANTY REGISTRATION CARD INCLUDED IN THE PACKAGING WITHIN
30 DAYS OF INSTALLATION OF THE MOUNIO PRODUCT. IF SOMETHING GOES
WRONG WITH YOUR PRODUCT, CALL XXX TO RECEIVE A RETURN MERCHANDISE
AUTHORISATION (RMA) AND INSTRUCTIONS FOR RETURNING THE PRODUCT TO
A LICENSED DISTRIBUTOR IN YOUR AREA OR DIRECTLY TO THE MANUFACTURER.
ONCE THE PRODUCT IS RETURNED, WE WILL INSPECT YOUR PRODUCT AND
CONTACT YOU WITHIN 10 BUSINESS DAYS OF OUR RECEIPT OF THE PRODUCT TO
GIVE THE RESULTS OF OUR INSPECTION. IF WE DETERMINE THAT THE PRODUCT
IS COVERED UNDER THIS WARRANTY, WE WILL SHIP A REPLACEMENT TO YOU
AT NO ADDITIONAL COST. REPLACEMENT PARTS MAY BE REFURBISHED. IF WE
DETERMINE THAT THE PRODUCT IS OUTSIDE WARRANTY CONDITIONS, OR THAT
THIS WARRANTY IS VOID, WE WILL RETURN THE PRODUCT TO YOU WITH CASH
ON DELIVERY TERMS. THERE IS NO CHARGE FOR INSPECTION.
ANY FAULT MUST BE REPORTED TO AN AUTHORISED MOUNIO DEALER AS SOON
AS IT OCCURS. CONTINUED USE OF A UNIT, AFTER A FAULT HAS OCCURRED, CAN
RESULT IN FURTHER COMPONENT FAILURE OR INJURY FOR WHICH MOUNIO
CANNOT BE HELD LIABLE.
ALL CLAIMS MUST BE SUBMITTED, BY AN AUTHORISED MOUNIO SERVICE DEALER,
WITHIN 30 DAYS OF THE DATE OF REPAIR.
IN THE EVENT OF A CLAIM, PROOF OF THE SERVICE WORK CARRIED OUT BY A
SUITABLY QUALIFIED TECHNICIAN IS REQUIRED.
THE CUSTOMER SHALL PROVIDE A REASONABLE, SAFE AND ACCESSIBLE
WORKING ACCESS THE APPLIANCES FOR MAINTENANCE AND SERVICE
PERSONEL.
ANY REPAIR OR MAINTENANCE WORK OUTSIDE THE SCOPE OR PERIOD OF THE
WARRANTY SHALL BE CHARGED TO THE CUSTOMER.
THE WARRANTY IS NOT EFFECTIVE UNLESS THE SELLING DEALER REGISTERS
THE UNIT, VIA THE MOUNIO WEBSITE AND CONFIRMS THE REGISTRATION TO THE
PURCHASER BY COMPLETING THE CONFIRMATION FORM IN THE INSTALLATION
MANUAL. (WWW.MOUNIO.XXXCCCXXX)
LIMITATION OF LIABILITY
MOUNIO DISCLAIMS ANY EXPRESS (EXCEPT AS SET FORTH HEREIN) AND IMPLIED
WARRANTIES CONCERNING THE GOODS INCLUDING, BUT NOT LIMITED TO,
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
MOUNIO MAKES NO WARRANTY AS TO THE DESIGN, CAPABILITY, CAPACITY OR
SUITABILITY FOR USE OF THE GOODS.
EXCEPT AS PROVIDED HEREIN, MOUNIO SHALL HAVE NO LIABILITY OR
RESPONSIBILITY TO THE PURCHASER OR ANY OTHER PERSON OR ENTITY
CONCERNING ANY LIABILITY, LOSS, OR DAMAGE CAUSED OR ALLEGED TO BE
CAUSED DIRECTLY OR INDIRECTLY BY THE GOODS INCLUDING, BUT NOT LIMITED
TO, ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES
RESULTING FROM THE USE OR OPERATION OF THE GOODS OR ANY BREACH OF
THIS WARRANTY. NOTWITHSTANDING THE ABOVE LIMITATIONS AND WARRANTIES,
THE MANUFACTURER’S LIABILITY HEREUNDER FOR DAMAGES INCURRED BY
THE PURCHASER OR OTHERS SHALL NOT EXCEED THE PRICE OF THE GOODS.
NO ACTION ARISING OUT OF ANY CLAIMED BREACH OF THIS WARRANTY OR
TRANSACTIONS UNDER THIS WARRANTY MAY BE BROUGHT MORE THAN ONE
(1) YEAR AFTER THE CAUSE OF THE ACTION HAS OCCURRED.
MISCELLANEOUS
EXCEPT AS PROVIDED HEREIN, NO EMPLOYEE, AGENT, DEALER OR OTHER
PERSON IS AUTHORISED TO GIVE ANY WARRANTIES OF ANY NATURE ON BEHALF
OF MOUNIO.
MOUNIO MAY WAIVE COMPLIANCE WITH ANY OF THE TERMS OF THIS LIMITED
WARRANTY, BUT NO WAIVER OF ANY TERMS SHALL BE DEEMED TO BE A WAIVER
OF ANY OTHER TERM.
HOW DOES STATE LAW APPLY?
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS.
APPLICABLE LAW MAY PROVIDE RIGHTS AND BENEFITS TO THE PURCHASER IN
ADDITION TO THOSE PROVIDED HEREIN, WHICH MAY VARY FROM STATE TO STATE.
IF ANY PROVISION OF THIS LIMITED WARRANTY SHALL VIOLATE ANY APPLICABLE
LAW AND IS HELD TO BE UNENFORCEABLE, THEN THE INVALIDITY OF SUCH
PROVISION SHALL NOT INVALIDATE ANY OTHER PROVISIONS HEREIN.
PLEASE RETAIN YOUR PROOF OF PURCHASE (SALES RECEIPT) FOR THE
DURATION OF THE WARRANTY PERIOD OFFERED.
Warranty
