© Munters AB, 2013
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Warranty
10.
Warranty and technical assistance
Munters products are designed and built to provide reliable and satisfactory performance but cannot be guaranteed
free of faults; although they are reliable products they can develop unforeseenable defects and the user must take
this into account and arrange adequate emergency or alarm systems if failure to operate could cause damage to
the articles for which the Munters plant was required: if this is not done, the user is fully responsible for the damage
which they could suffer.
Munters extends this limited warranty to the first purchaser and guarantees its products to be free from defects
originating in manufacture or materials for 1 year from the date of delivery, provided that suitable transport,
storage, installation and maintenance terms are complied with. The warranty does not apply if the products have
been repaired without express authorisation from Munters, or repaired in such a way that, in Munters’ judgement,
their performance and reliability have been impaired, or incorrectly installed, or subjected to improper use. The
user accepts total responsibility for incorrect use of the products.
The warranty on products from outside suppliers fitted to EDCHE, (for example electric motors, etc.) is limited to
the conditions stated by the supplier: all claims must be made in writing within eight days of the discovery of the
defect and within 12 months of the delivery of the defective product. Munters has thirty days from the date of
receipt in which to take action, and has the right to examine the product at the customer’s premises or at its own
plant (carriage cost to be borne by the customer).
Munters at its sole discretion has the option of replacing or repairing, free of charge, products which it considers
defective, and will arrange for their despatch back to the customer carriage paid. In the case of faulty parts of
small commercial value which are widely available (such as bolts, etc.) for urgent despatch, where the cost of
carriage would exceed the value of the parts, Munters may authorise the customer exclusively to purchase the
replacement parts locally; Munters will reimburse the value of the product at its cost price.
Munters will not be liable for costs incurred in demounting the defective part, or the time required to travel to site
and the associated travel costs. No agent, employee or dealer is authorised to give any further guarantees or to
accept any other liability on Munters’ behalf in connection with other Munters products, except in writing with the
signature of one of the Company’s Managers.
The liability of the manufacturer Munters ceases in the event of:
•
dismantling the safety devices;
•
use of unauthorised materials;
•
inadequate maintenance;
•
use of non-original spare parts and accessories.
In the interests of improving the quality of its products and services, Munters
reserves the right at any time and without prior notice to alter the specifications
in this manual.
Warning
