manualshive.com logo in svg

Multitech RouteFinder MTASR2-203, User Manual, Page: 55 / 90

Share
Download
Multitech RouteFinder MTASR2-203 User Manual Download Page 55

Chapter 6 - Service, Warranty and Tech Support

MTASR2-203

55

Tech Support

Multi-Tech Systems has an excellent staff of technical support personnel available to help you get the
most out of your Multi-Tech product. If you have any questions about the operation of this unit, call 1-
800-972-2439. Please fill out the RouteFinder information (below), and have it available when you call.
If your RouteFinder requires service, the tech support specialist will guide you on how to send in your
RouteFinder (refer to the next section).

Recording RouteFinder Information

Please fill in the following information on your Multi-Tech RouteFinder. This will help tech support in
answering your questions. (The same information is requested on the Warranty Registration Card.)

Model No.: _________________________
Serial No.: _________________________
Software Version: ____________________

The model and serial numbers are on the bottom of your RouteFinder.

Please note the status of your RouteFinder including LED indicators, screen messages, diagnostic
test results, problems with a specific application, etc. Use the space below to note the RouteFinder
status:

________________________________________________________________________________________________________

________________________________________________________________________________________________________

________________________________________________________________________________________________________

________________________________________________________________________________________________________

______________________________________________________________________________________________________________

______________________________________________________________________________________________________

______________________________________________________________________________________________________________

______________________________________________________________________________________________________

Summary of Contents for RouteFinder MTASR2-203

Page 1: ...Multi Protocol Router with T1 DSU Multi Protocol Router with Internal T1 DSU Model MTASR2 203 User Guide...

Page 2: ...hout obligation of Multi Tech Systems Inc to notify any person or organization of such revisions or changes Record of Revisions Revision Description A Manual released All pages at revision A 7 15 99 P...

Page 3: ...abling 15 Chapter 3 Software Loading and Configuration Introduction 18 Before You Start Loading Your Software 18 Installing your Software 18 Chapter 4 RouteFinder Software Introduction 26 Before You B...

Page 4: ...h BBS 57 To Download a file 57 About the Internet 58 About Ordering Accessories 58 Appendixes Appendix A Cabling Diagrams 60 Command Port Cable 60 LAN Cable 60 T1 DSU Cable 60 WAN 2 Cable Dial back up...

Page 5: ...Multi Protocol Router with T1 DSU Chapter 1 Introduction and Description...

Page 6: ...configuration Figure 1 1 RouteFinder The RouteFinder features a 10Base T for your LAN connection a Command port for configuration an internal T1 DSU for T1 connectivity and an optional RS 232 V 35 por...

Page 7: ...nment The RouteFinder Program Group has seven icons that allow for configuration download default setup download firmware update and local port setup Chapter 5 Remote Configuration and Management Chap...

Page 8: ...n packets are being transmitted to the local area network COL Collision indicator lights when a collision is in progress that is when two nodes are transmitting packets at the same time LNK Link indic...

Page 9: ...and Port connector is an RJ 45 jack and a short adapter cable is provided to convert to a standard serial port DB9 female connector Monitor Jacks The Monitor jacks for Bantham plugs are used by Telco...

Page 10: ...ates of 19 2 Kbps or less and cable lengths of 50 feet or less For higher speeds and or longer distances the V 35 is generally preferred The shunt positions are toward the back of the printed circuit...

Page 11: ...tional ITU T V 35 interface using a V 35 adapter cable Command Port Single 19 2 Kbps asynchronous Command Port using a short RJ 45 to DB9 cable with a female connector T1 DSU Port Single T1 line port...

Page 12: ...RouteFinder T1 User Guide MTASR2 203 12...

Page 13: ...Multi Protocol Router with T1 DSU Chapter 2 Installation...

Page 14: ...ontact Multi Tech s Technical Support for advice refer to Chapter 6 If no damage is observed place the RouteFinder in its final location and perform the Cabling Procedure MADE IN U S A MADE IN U S A w...

Page 15: ...panel connector and connect the other end to the T1 service 3 Connect an Ethernet cable with an RJ 45 cable to the 10Base T connector on the back panel connector and connect the other end to your Ethe...

Page 16: ...RouteFinder T1 User Guide MTASR2 203 16...

Page 17: ...Multi Protocol Router with T1 DSU Chapter 3 Software Loading and Configuration...

Page 18: ...d which DSO assignments if FT1 Record your provisioning information below Line Code AMI B8ZS __________________________________________ Framing Format D4 ESF _______________________________________ Av...

Page 19: ...Enter or click Next to continue 5 The Select Program Folder dialog box is displayed The word RouteFinder T1 in the Program Folders text box will become the name of the icon group Press Enter or click...

Page 20: ...king No prevents the defaults from being downloaded to the RouteFinder You are returned to the program manager and in Windows 98 95 NT you will see an open window with shortcut icons for all the vario...

Page 21: ...etwork number for WAN 1 RAW 802 3 Frames Network Number _____________ LLC 802 2 Frames Network Number ______________ TYPE_II Frames Network Number _________________ SNAP Frames Network Number ________...

Page 22: ...ick OK when you are satisfied with your selections 23 The WAN Ports Default Setup dialog box is displayed allowing you to configure WAN 1 for a T1 connection and WAN 2 for an optional connection WAN 1...

Page 23: ...from the pulse width of the ones it is important to ensure that there is an adequate proportion of ones in the data stream If the data stream contains more than 8 consecutive zeros a condition that co...

Page 24: ...Rebooting dialog box is displayed Check to ensure that the Boot LED on the RouteFinder goes Off after the download is complete and the RouteFinder is rebooted the Rebooting dialog box goes away 32 You...

Page 25: ...Multi Protocol Router with T1 DSU Chapter 4 RouteFinder Software...

Page 26: ...h the RouteFinder program group The Download firmware utility enables you to download the firmware to the RouteFinder This may be necessary in the case of repair or upgrade The Configuration port setu...

Page 27: ...Exit a RouteFinder Setup session IP Port Setup The IP Port Setup dialog box allows you to change the IP routing capabilities that were established during the software installation This dialog box con...

Page 28: ...en Dial on Demand is enabled in PPP port setup Finally the RIP Poisoned Reverse option defines if Poisoned Reverse RIP messages are supported on the specified port Generation and processing of poisone...

Page 29: ...or Frame Relay the IP Port Setup dialog box displays a single WAN tab Logical WANs are established in this dialog box and are mapped to DLCIs in the Frame Relay DLCI dialog box Mapping DLCIs to logica...

Page 30: ...abled checked It can be disabled however if you are using WAN links in Dial on Demand DOD mode For DOD links disabling RIP will reduce traffic on the link and it will also disable periodic RIP broadca...

Page 31: ...variety of authentication schemes can be used in fact separate authentication schemes can be configured for each IP subnet Click the OSPF button on the Advanced tab to open the General Setup dialog b...

Page 32: ...e servers print servers communication servers etc to advertise their presence on the internetwork Routers use these advertisements to build up tables listing the servers so they can then advertise the...

Page 33: ...e LAN side you can use this feature By default this feature is enabled By disabling this feature you can decrease the amount of traffic that the Router must learn In such cases it would be best for th...

Page 34: ...tate should be enabled When required the RouteFinder will make the transition from blocking to forwarding automatically The Message Printing Control group allows the RouteFinder to display messages in...

Page 35: ...the clocking to the T1 facility When Internal Clock is enabled checked you must also set the Clock Speed Use the drop down list to select the Clock Speed for the WAN 1 port The T1 Framing Format grou...

Page 36: ...ort is synchronous If the port is configured for point to point then the mode can be either synchronous or asynchronous If the mode is asynchronous then the connection method can be either Answering o...

Page 37: ...during non critical periods and during alarm situations Both these features are enabled by default A list of Script commands by function and an example of a typical script is found in Appendix B Scrip...

Page 38: ...o allows for standardized encapsulation of the packets SLIP is an older protocol which requires manual authentication using a script PPP is the default protocol If WAN 1 T1 SLIP and Dial On Demand are...

Page 39: ...alleviate the problem 1 Change the Link Integrity Verification Timer This feature sets how often the RouteFinder verifies that the link is good Changing the setting from the default value of 10 secon...

Page 40: ...WAN s for the selected protocol The frame relay parameters in the Settings in Bits second and Mode groups have to coincide with how the frame relay access is provisioned You will probably have to del...

Page 41: ...tocol commonly found in IP based networks that allow terminal emulation at a remote workstation TFTP is a file transfer protocol that uses UDP and provides a simple method for transferring files betwe...

Page 42: ...r PC remote users cannot access the diagnostics Click Built in Test on the Router Setup menu and the Diagnostics dialog box is displayed In the Test Port group select the Ethernet WAN 1 T1 or WAN 2 po...

Page 43: ...Multi Protocol Router with T1 DSU Chapter 5 Remote Configuration and Management...

Page 44: ...nd Port Once the connection to the remote unit is made you can change the configuration as you see fit Once the configuration is changed you can down load the new configuration to the remote RouteFind...

Page 45: ...Reading Setup dialog box is displayed 9 The Router Setup dialog box is displayed This is the dialog box of the remote RouteFinder Refer to Chapter 4 for a description of each dialog box For a detaile...

Page 46: ...nd for the PC host name You should also test the network interface configuration by Pinging another TCP IP device that is connected to the network 2 Install the RouteFinder software on the local PC Wh...

Page 47: ...eFinder software For definitions of each dialog box or fields within a dialog box refer to the on line Help provided in the software 7 After you have changed the configuration of the remote RouteFinde...

Page 48: ...Software Telnet A typical Telnet client application is described in this section The RouteFinder has a built in Telnet Server that enables Telnet client PCs to access the RouteFinder A typical Telnet...

Page 49: ...out session is over the WAN port reverts to its original configuration Router Management The Router Management option Option 2 enables a Telnet user to view router statistics the User List and system...

Page 50: ...nly it is possible to view the current parameters and statistics of the RouteFinder as well as configure and download setup changes to the unit You can access RouteFinder configuration by typing the I...

Page 51: ...TASR2 203 51 Note The first user to access the RouteFinder will have read write rights over the unit All subsequent users will have read only rights and therefore some of the options within the WEB in...

Page 52: ...RouteFinder T1 User Guide MTASR2 203 52...

Page 53: ...Multi Protocol Router with T1 DSU Chapter 6 Service Warranty and Tech Support...

Page 54: ...NTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED This warranty does not apply to any products which have been damaged by lightning storms water or power surges or which have been n...

Page 55: ...re on the bottom of your RouteFinder Please note the status of your RouteFinder including LED indicators screen messages diagnostic test results problems with a specific application etc Use the space...

Page 56: ...ber for payment if the RouteFinder is out of warranty Check with your technical support specialist for the standard repair charge for your RouteFinder if possible note the name of the technical suppor...

Page 57: ...Files Menu then type D 2 Enter the name of the file you wish to download from the BBS 3 If a password is required enter the password 4 Answer Y or N to the automatic logoff question 5 Select a file tr...

Page 58: ...ftp ftp multitech com The ftp server mirrors the Multi Tech BBS About Ordering Accessories SupplyNet Inc can supply you with replacement transformers cables and connectors for select Multi Tech produc...

Page 59: ...Multi Protocol Router with T1 DSU Appendixes...

Page 60: ...erminal TRANSMIT DATA BA RECEIVE DATA BB SIGNAL GROUND AB PIN NO To COMMAND PORT Connector LAN Cable 10BASE T 1 2 3 4 5 6 7 8 10BASE T RJ 45 Pin Circuit Signal Name 1 TD Data Transmit Positive 2 TD Da...

Page 61: ...TX CLOCK A RECEIVE CLOCK A EXTERNAL TX CLOCK B RECEIVE CLOCK B TRANSMIT CLOCK A TRANSMIT CLOCK B The RouteFinder RS 232C interface circuits have been designed to meet the electrical specificaitons gi...

Page 62: ...ion I expression I expression I expression I identifier expression expression OPERATOR I I I I I I I II I I I I I proc_declaration PROC identifier parameter_list vartype FORWARD proc_declaration PROC...

Page 63: ...of the CASE or DEFAULT statements all the statements up to the next ENDCASE statement are executed Each CASE or DEFAULT statement should be terminated by a matching ENDCASE keyword The SWITCH stateme...

Page 64: ...l_menu choice shell_menu_response 1 transmit A wait 1 transmit T M waitfor OK 10 transmit A wait 1 transmit T wait 1 transmit DT963 M if waitfor login_prompt 60 then transmit user_name transmit M if w...

Page 65: ...unting Screw 3 Turn the RouteFinder right side up then slide the base out the rear of the cabinet 5 6 7 8 V 35 Shunt Position RS232C Shunt Position Default Back Panel Connectors 8 Position DIP Switch...

Page 66: ...d port availability through the Command port Each dial in user needs an entry in this database You can add remote users remove users or edit information in the database 1 Win3 1 users From the Program...

Page 67: ...ministrator assigning the call back parameters Leave this function disabled if the user is to be allowed to choose the call back number and the call back delay Call Back Number The callback number is...

Page 68: ...the intended receiver Unfortunately the IP process may not know the MAC address of the receiver The Address Resolution Protocol ARP described in RFC 826 located at ftp ds internic net rfc rfc826 txt...

Page 69: ...rnet names and their association with IP addresses as well as the association of mail name and other servers with domains SNMP the Simple Network Management Protocol defines procedures and management...

Page 70: ...the current stock of 32 bit IP addresses In response Internet architects have proposed the next generation of IP addresses IPng IP Next Generation It will feature 16 byte 128 bit addressing surpassing...

Page 71: ...in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense This device complies with Part 15 of the FCC rules...

Page 72: ...l notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary 5 The telephone company may make changes in its facilit...

Page 73: ...s to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunction...

Page 74: ...RouteFinder T1 User Guide MTASR2 203 74...

Page 75: ...Multi Protocol Router with T1 DSU Glossary of Terms...

Page 76: ...lex they are commonly required to link PC applications with mainframe programs ASCII American Standard Code for Information Interchange pronounced askey A binary code for data that is used in communic...

Page 77: ...its per second A unit to measure the speed at which data bits can be transmitted or received Bps differs from baud when more than one bit is represented by a single cycle of the carrier Bridges 1 A fu...

Page 78: ...data transmission rate in bps The CIR is part of the frame relay service monthly billing along with actual usage that users pay to their frame relay service provider Compression 1 The process of elimi...

Page 79: ...itized voice transmission in North America The 1 544M bps consists of 24 digitally encoded 64K bps voice channels north America and 2 048M bps 30 channels elsewhere Digital Signal A discrete or discon...

Page 80: ...there are more than 9 SES Severely Errored Seconds Fax facsimile Refers to the bit mapped rendition of a graphics oriented document fax or to the electronic transmission of the image over telephone li...

Page 81: ...mal A base 16 numbering system used to represent binary values Hex uses the numbers 0 9 and the letters A F usually notated by an h e g 4CF h read four charley fox hex The result is that one hex digit...

Page 82: ...nd maintains communications between the DTE and the DCE LAPD Link Access Protocol for the D Channel based on the ISDN Q 921 specification A full duplex point to point bit synchronous link level protoc...

Page 83: ...d Modems can be internal and fit into an expansion slot or external and connect to a serial port Multiplexer Mux 1 A device that takes several input signals and combines them into a single output sign...

Page 84: ...acket Mode Refers to the switching of chunks of information for different users using statistical multiplexing to send them over the same transmission facility Parity bit An extra bit attached to each...

Page 85: ...ier Group Alarm CGA See also Blue Alarm and Yellow Alarm Request for Comment RFC A set of papers in which Internet standards published and proposed along with generally accepted ideas proposals resear...

Page 86: ...it at 56K bps It is a relatively low cost service widely used in North America for telecommuting videoconferencing and high speed data transfers Many phone companies are or will be phasing out Switche...

Page 87: ...between the R and S interfaces Typically a PC card Tie line A dedicated circuit linking two points without having to dial a phone number i e the line may be accessed by lifting the telephone handset o...

Page 88: ...gital loopback tests remote modem operation Virtual Circuit A logical connection Used in packet switching wherin a logical connection is established between two devices at the start of transmission Al...

Page 89: ...NK 8 Receive RCV 8 Transmit XMT 8 Ethernet network numbers record 21 EtherNet Port 11 EthernetII Type II 21 F Frame Relay Setup DLCI 40 Management Type 39 Frame Types 21 EthernetII Type II 21 LLC 802...

Page 90: ...g Tree Setup 34 WAN Port Setup 35 Shunt position changing 65 Shunts WAN 2 port 10 SNAP 21 Spanning Tree Bridging Setup Bridging Enable 34 Specifications technical 11 T T1 DSU cable 60 T1 DSU connector...

Reviews:

No comments