Chapter 1 – Description & Specifications
Multi-Tech Systems, Inc. MultiModem
®
GPRS with USB User Guide
3
Contents
CHAPTER 1: PRODUCT DESCRIPTION AND SPECIFICATIONS .................................................................4
P
RODUCT
D
ESCRIPTION
..............................................................................................................................................4
Package Contents ...................................................................................................................................................4
Interfaces ................................................................................................................................................................4
Parts to be Supplied by Wireless Service Provider ................................................................................................4
Parts to be Supplied by End User ..........................................................................................................................4
Antenna/RF Specifications .....................................................................................................................................5
AT Command Info ..................................................................................................................................................5
Phone Number for the Wireless Modem.................................................................................................................5
Network Access.......................................................................................................................................................5
Features..................................................................................................................................................................6
A
PPLICATION
O
VERVIEW
............................................................................................................................................7
Application Types ...................................................................................................................................................7
Benefits/Features in Applications...........................................................................................................................8
Functions – GSM Modes ........................................................................................................................................9
S
PECIFICATIONS
........................................................................................................................................................10
General Specifications
......................................................................................................................................10
Electrical Characteristics
..................................................................................................................................10
Current Requirements ..........................................................................................................................................10
LED Indicators .....................................................................................................................................................11
CHAPTER 2: INSTALLATION..............................................................................................................................12
M
ECHANICAL
M
OUNTING
.........................................................................................................................................12
I
NSERTING
SIM/R-UIM
C
ARD INTO
H
OLDER
(GSM
O
NLY
) ....................................................................................14
C
ONNECTING THE
A
NTENNA
.....................................................................................................................................15
S
OFTWARE
I
NSTALLATION
(W
INDOWS
XP/2000) .....................................................................................................16
Part A: Preparing the Setup .................................................................................................................................16
Part B: Installing the USB Driver ........................................................................................................................17
Part C: Associating PC Port with USB Driver ....................................................................................................21
Part D: Identifying the Port Number....................................................................................................................23
Part E: Installing the Modem INF File ................................................................................................................23
C
ONNECTING THE
O
PTIONAL
H
ANDSET
....................................................................................................................28
M
OBILE
P
HONETOOLS
...............................................................................................................................................28
V
ERIFYING
S
IGNAL
S
TRENGTH
.................................................................................................................................28
V
ERIFYING
N
ETWORK
R
EGISTRATION
......................................................................................................................29
T
ESTING THE
C
ONFIGURATION
.................................................................................................................................30
U
NINSTALLING THE
M
ODEM
S
OFTWARE
...................................................................................................................31
CHAPTER 3: TROUBLESHOOTING ...................................................................................................................33
T
ROUBLESHOOTING
E
XAMPLES
................................................................................................................................33
Situation A: The modem always returns «Error» when trying to issue a communication ...................................33
Situation B: The modem always returns «No carrier» when trying to issue a communication ...........................34
GSM/GPRS
G
ENERAL
FAQ.....................................................................................................................................35
GSM/GPRS
FAQ
ON THE
IP
S
TACK
.........................................................................................................................37
FAQ
FOR
M
OBILE
P
HONE
T
OOLS V
2.1 ......................................................................................................................38
CHAPTER 4: SAFETY ............................................................................................................................................39
S
AFETY
.....................................................................................................................................................................39
General Safety ......................................................................................................................................................39
Vehicle Safety .......................................................................................................................................................39
Maintenance of GPRS Modem .............................................................................................................................40
Your Responsibility...............................................................................................................................................40
CHAPTER 5: WARRANTY AND REPAIRS ........................................................................................................41
Replacement Parts................................................................................................................................................42
CHAPTER 6: REFERENCE INFORMATION .....................................................................................................43
W
IRELESS
M
ODEM
R
EFERENCE
I
NFORMATION
.........................................................................................................43
APPENDIX A - WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT (WEEE) STATEMENT .......44