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Multitech MultiModem MTCBA-G-UF1, User Manual, Page: 18 / 44

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Multitech MultiModem MTCBA-G-UF1 User Manual Download Page 18

Chapter 2 – Installation 

6. 

CAUTION!

    Do not click OK at this screen until the stated conditions have been met.  Clicking OK 

prematurely will cause the installation to fail.     

 

Connect the USB cable between the MultiModem and the computer.  Wait while Windows prepares 
the installation.  

The screen above will stay open behind other screens.

   

You will need to access it later (see step 17). 

Here begins the first of two installation sequences,  
the first for the USB driver, the second for the port. 

A 

New Hardware Found

 bubble will emerge from the tray area (lower right corner) of the screen and 

appear briefly. 

 

7. The 

Welcome to the Found New Hardware Wizard

 screen will appear. This is the beginning of the 

“Found New Hardware” sequence for the USB driver.   
Select “No, not this time” and click 

Next

.     

 

 

Multi-Tech Systems, Inc. MultiModem

®

 GPRS with USB User Guide 

18 

Summary of Contents for MultiModem MTCBA-G-UF1

Page 1: ...Chapter 1 Description Specifications MultiModem GPRS External Wireless USB Modem Data Fax Voice MTCBA G UF1 MTCBA G UF2 User Guide Multi Tech Systems Inc MultiModem GPRS with USB User Guide 1...

Page 2: ...se B 04 04 05 Changed model nomenclature to GPRS C 05 05 05 Revised installation procedures D 09 15 05 Add WEEE update to User Guide E 10 13 05 Change temperature range added humidity rating changed m...

Page 3: ...reparing the Setup 16 Part B Installing the USB Driver 17 Part C Associating PC Port with USB Driver 21 Part D Identifying the Port Number 23 Part E Installing the Modem INF File 23 CONNECTING THE OPT...

Page 4: ...ms plus one USB cable with Series A to Series B connectors one antenna four adhesive backed rubber feet for table top mounting one product CD Interfaces The Wireless MultiModem has several interfaces...

Page 5: ...ts own unique phone number The wireless modem s phone number may simply be told to the subscriber or be on the SIM or both Wireless provider implementations may vary Network Access The network access...

Page 6: ...st 14 4K GSM circuit switched data SMA antenna connector and SIM socket Serial interface supports DTE speeds to 115 2K AT command compatible MNP2 V 42bis data compression Numerous LEDs provide operati...

Page 7: ...on for Appliances ATM Terminals Automotive Data Collection Gas Pumps Industrial and Medical Remote Monitoring Systems Remote Diagnostics Remote Metering Security Systems Vending Gaming Machines Other...

Page 8: ...xisting software application Industrial Chassis The MultiModem GPRS is packaged in a rugged water resistant industrial chassis The chassis has a USB connector for power and data It has an SMA antenna...

Page 9: ...d GSM 07 05 07 07 SMS Mobile Originated MO and Mobile Terminated MT SMS Mode Text PDU point to point Cell broadcast in accordance with GSM 07 05 Data Asynchronous 2400 4800 9600 and 14400 bps Data Tra...

Page 10: ...M receptacle standard Operating Temperatures 0 to 50 C Humidity Relative humidity 20 to 90 noncondensing Certifications CE Mark EMC FCC Part 2 15 22 24 EN 55022 EN 55024 Safety UL 60950 EN 60950 Elect...

Page 11: ...ta CD Carrier Detect Lit when data connection has been established LS Line Status Continuous on state indicates that the wireless modem is not registered on the network Flashing state indicates regist...

Page 12: ...ght use two 6 32 self tapping screws 5 8 in length to mount the unit in a truck to the wall of the cab behind the passenger s seat 2 Typically the unit is mounted against a flat surface into which hol...

Page 13: ...NOTE Some MultiModem units will be shipped with a single mounting bracket Slide it through the channel on the MultiModem chassis and secure it with screws 4 Attach the MultiModem with two screws to t...

Page 14: ...s mostly in China require an R UIM card Removable User Identity Module To install the card do the following 1 Using your fingernail or a small wedging tool e g a small screwdriver pry off the SIM cove...

Page 15: ...llation Connecting the Antenna Connect a suitable antenna to the SMA connector see Antenna RF Specifications in the User Guide Antenna Connector SMA Type Multi Tech Systems Inc MultiModem GPRS with US...

Page 16: ...Follow the steps below in sequence Premature connection of the USB cable will cause the installation to fail If you have already plugged in the USB cable prematurely cancel out of the installation wiz...

Page 17: ...een the Choose the Options screen will appear Select Install MultiTech Wireless USB Modem and click Next 4 A Windows Logo Testing screen will appear Click Continue Anyway 5 Transient screens will appe...

Page 18: ...er screens You will need to access it later see step 17 Here begins the first of two installation sequences the first for the USB driver the second for the port A New Hardware Found bubble will emerge...

Page 19: ...driver by type Select Install the software automatically and then click Next 9 A transient screen appears while files are being copied 10 A second Windows Logo Testing screen will appear This screen...

Page 20: ...Chapter 2 Installation 11 When the Completing the Found New Hardware Wizard screen appears click Finish Multi Tech Systems Inc MultiModem GPRS with USB User Guide 20...

Page 21: ...corner of the screen and appear briefly 13 The Welcome to the Found New Hardware Wizard screen will appear This is the beginning of the Found New Hardware sequence for the port Select No not this time...

Page 22: ...ws Logo Testing screen will appear This screen pertains to the serial port Click Continue Anyway 16 When the Completing the Found New Hardware Wizard screen appears click Finish Multi Tech Systems Inc...

Page 23: ...bubble will emerge from the tray area lower right corner of the screen and appear briefly Then the Detected USB Device screen will appear Click Install Note the COM port number that has been assigned...

Page 24: ...h Systems Wireless Modem of type CDMA USB or GSM GPRS USB Then click Next 21 At the next screen you must select the port on which you will install the modem The COM port number here should be the same...

Page 25: ...ng screen will appear This screen pertains to the creation of a modem entity in the operating system that accommodates the MultiModem unit Click Continue Anyway 23 At the Completion screen click Finis...

Page 26: ...of a modem in the computer can now be seen in the Modems Properties screen Click OK to exit from the Modems Properties screen 25 The Successful Installation screen will appear Multi Tech Systems Inc...

Page 27: ...Chapter 2 Installation 26 A final Completion screen will appear Click Finish Multi Tech Systems Inc MultiModem GPRS with USB User Guide 27...

Page 28: ...follow the on screen prompts Verifying Signal Strength The Wireless MultiModem establishes a call if the signal is sufficiently strong To verify the signal strength do the following 1 Using the HyperT...

Page 29: ...hich the Wireless MultiModem is connected type the AT command AT CREG A value for the modem s network registration status will be returned 2 Verify the result with the following chart Network Registra...

Page 30: ...the call Receiving an incoming call OK ATD1234 Don t forget the at the end for voice calls OK Communication established CME ERROR 11 PIN Code not entered with CMEE 1 mode Initiate a call CME ERROR 3...

Page 31: ...nsert the product CD into the CD ROM drive The Autorun function will bring up the main menu screen Click on USB Installer 2 A transient screen will appear briefly At the Welcome screen click Next Mult...

Page 32: ...tions screen select Uninstall MultiTech Wireless USB Modem and click Next 4 A transient screen will appear briefly while files are being deleted and while the registry is being updated At the Completi...

Page 33: ...r is it already in communication End any communication using the ATH command Does AT CREG return 0 1 registered or 0 5 registered roaming If not check for adequate signal strength on network Use AT CS...

Page 34: ...that the selected bearer type is supported by the called party Be sure that the selected bearer type is supported by the network If no success try bearer selection type AT CBST 0 0 3 Be sure SIM card...

Page 35: ...D service Create a dial up connection to the ISP s access number Then using your account username and password choose the wireless modem as the device How does faxing work You will need fax services s...

Page 36: ...he APN with AT CGDCONT to make sure it is correct If no APN is inserted then insert the correct APN AT CGDCONT 1 IP APN When I try to make a GPRS connection using Windows dial up I get this error Hard...

Page 37: ...rk OK Firmware version 641a fixes this issue You will have to send the modem in for a firmware upgrade Send it to the attention of the MultiTech Repairs Department Include a letter stating the problem...

Page 38: ...he globe icon that says Create Internet Connection Then follow the wizard How do I send a SMS message Click on Menu Send Send Short Message or click on the envelope icon that says Send Message How do...

Page 39: ...er OFF your Wireless MultiModem when around gasoline or diesel fuel pumps and before filling your vehicle with fuel Power OFF your Wireless MultiModem in hospitals and any other place where medical eq...

Page 40: ...ngside computer discs credit or travel cards or other magnetic media The phone may affect the information contained on discs or cards The use of accessories not authorized by Multi Tech or not complia...

Page 41: ...ures for U S and Canadian Customers In the event that service is required products may be shipped freight prepaid to our Mounds View Minnesota factory Multi Tech Systems Inc 2205 Woodale Drive Mounds...

Page 42: ...lease direct your questions regarding repair expediting receiving shipping billing etc to our Repair Accounting department at 763 717 5631 in the U S A or email mtsrepair multitech com Repairs for dam...

Page 43: ...a Antipolis Cedex France e mail secretariat etsi fr Service The AT commands manual is available on the Multi Tech web site http www multitech com Disclaimer Wireless MultiModem specifications and manu...

Page 44: ...ecified percentages per the WEEE requirements Instructions for Disposal of WEEE by Users in the European Union The symbol shown below is on the product or on its packaging which indicates that this pr...

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