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Chapter 3 – Software Installation 

MultiModem ISI Server Cards User Guide 

18 

Installation of the Modems 

As each Multi-Tech Communication Port (COM_) is installed, Win7 goes out and pulls the modem driver from 
Windows Update and installs the modem under Modems, 

Multi-Tech Systems MT9234SMI#_

, as shown in Device 

Manager. If you do not have Internet access, the modem drivers are also on your product CD. 
 

 

When all modems have been installed, you need to reboot. 

Completion 

Software installation for the ISI Card is complete. You may need to configure the modem for your country/region, 
refer to ‘

Configure the modems for your Country

’ at the end of this chapter. 

Verification 

You can verify successful installation of the ISI Card, the ports, and the modems by going to 

Start I Control 

Panel I System. 

Select the 

Hardware 

tab and click on 

Device Manager 

to view a list of devices. Then click on 

"Multi-port serial adapters" to view the entry for the card driver. Click on "Ports (COM & LPT)" to view the list of 
ports established. Click on "Modems" to view the list of modems installed to the ports. 

Subsequent Installations 

After any ISI Card has been installed in a computer, the sequence for installing any additional boards will be 
different. Some screens in the installation wizard will be omitted, making the process somewhat shorter. Because 
the installation affects the computer's registry, even if an ISI Card has been uninstalled after its initial installation, 
any subsequent installation will be shortened in this way. 
 
 

 

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Summary of Contents for MultiModem ISI5634UPCI-4

Page 1: ...MultiModem ISI Intelligent Serial Interface Server Cards ISI5634UPCI ISI9234PCIe User Guide Downloaded from Elcodis com electronic components distributor...

Page 2: ...ries Patents This device covered by one or more of the following patents 6 031 867 6 012 113 6 009 082 5 905 794 5 864 560 5 815 567 5 815 503 5 812 534 5 809 068 5 790 532 5 764 628 5 764 627 5 754 5...

Page 3: ...n 22 Installation of the Communications Port 24 Installation of the Modems 27 Un Installing your ISI Unit 29 Driver Installation for Windows Vista 34 Card Driver Installation 34 Port and Modem Install...

Page 4: ...7 a built in autodetect utility enables detection of Multi Tech modems and sets the proper initialization strings ISI9234PCI Express Card ISI5634UPCI Card The 4 server card has one RJ 45 connector tha...

Page 5: ...is shipped with each ISI Card It allows you to reset the modems associated with the ISI Card in a computer running Windows 2000 Professional Windows 2000 Server Windows 2000 Advanced Server Windows 20...

Page 6: ...network interface when servicing Hardware Installation Procedures Before inserting your ISI card into a PCI slot please run the Windows Installer program from your product CD This makes all Windows o...

Page 7: ...any other add on card as instructed in your computer s documentation 6 Fasten the retaining bracket to the computer chassis and replace cover on the computer 7 Cabling The 4 ISI Server card has one RJ...

Page 8: ...ere are four Windows driver folders Win32bit Vista 2008 Win7 and a 64 bit version Also Win32bit XP 2003 for the older Windows operating systems and a 64 bit version For server users to determine wheth...

Page 9: ...r particular version of Windows 1 Insert the product CD into a compatible drive Do not install your ISI card yet 2 Click on the Preinstall Windows Drivers button from the main splash screen of the CD...

Page 10: ...tton to continue each time 6 There will be a transitory screen then the process will complete Click on the Finish button 7 Your driver installation is complete 8 If you have not already done so you ca...

Page 11: ...nitiate Update Driver Software This adds the Multi Tech ISI5634UPCI ISI9234PCIe 4 Port Analog Modem Card to the Multi port serial adapters for the 4 port ISI card Once the 4 port ISI card is installed...

Page 12: ...to the CD ROM drive 5 At the Browse for driver software on your computer screen Click Browse Browse to the Drivers folder on your on your ISI product CD then select the Drivers folder Within the Drive...

Page 13: ...SI Server Cards User Guide 13 Click Next 6 Windows Security Would you like to install this device software screen appears Click Install 7 Installing driver software on screen appears Downloaded from E...

Page 14: ...Server Cards User Guide 14 8 When the software for this device has been updated The Windows screen Multi Tech ISI5634UPCI ISI9234PCIE 4 Port Analog Modem Card is displayed Click Close Downloaded from...

Page 15: ...he case For the ISI 4 the installation wizard must install four ports and four modems and must make four modem port associations Similarly for the ISI 8 the installation wizard must install eight port...

Page 16: ...rowse for driver software on your computer screen Ensure that the Browse window still points to the Drivers folder on the ISI product CD The Drivers folder Win32bit Vista 2008 Win7 folder If you are i...

Page 17: ...evice has been updated The Windows screen Updated Driver Software Multi Tech Communications Port COM6 Multi Tech Communications Port is displayed Click Close This wizard will return to the Please choo...

Page 18: ...cessful installation of the ISI Card the ports and the modems by going to Start I Control Panel I System Select the Hardware tab and click on Device Manager to view a list of devices Then click on Mul...

Page 19: ...e Manager The Device Manager list will appear 2 Click on Modems to expand the list 3 Select one of the modems being used with the ISI Card The modems are designated MultiTech systems MT5634SMI V92 _ f...

Page 20: ...ignated as Multi Tech Communications Port COMx where x is usually 3 or greater 3 Right click on the first port to be deleted the order of removal is not important and select Uninstall 4 At the Confirm...

Page 21: ...Here x will be either 4 or 8 If multiple ISI Cards are present those beyond the first will be further specified as 2 3 etc 3 Right click on the ISI Card to be deleted and select Uninstall 4 At the Co...

Page 22: ...ter 2 Windows Server 2008 will detect the ISI Card A screen from the tray area at the bottom right of the screen will appear briefly Installing Device Driver Software 3 The Found New Hardware screen a...

Page 23: ...Serial Port If you have the disc that came with your card insert it now Click Next Windows may prompt you to search online but this is not necessary 6 Searching disc for software screen appears 7 Win...

Page 24: ...g the driver software for this device Multi Tech ISI5634UPCI ISI9234PCIE 8 Port Analog Modem Card Click Close Installation of the Communications Port 1 A Found New Hardware Multifunction Device screen...

Page 25: ...n appears If you have the disc that came with your device insert it now The ISI Card CD is still in the CD ROM drive Click Next 3 Searching disc for software screen appears 4 Windows can t verify the...

Page 26: ...as been successfully installed Windows has finished installing the driver software for this device Multi Tech Communications Port Click Close 6 If you open Device Manager you will see Other devices wi...

Page 27: ...ks Allow Windows to search online for driver software for your MultiTech Systems MT9234SMI Select Don t search online 2 The Found New Hardware MultiTech Systems MT9234SMI screen appears If you have th...

Page 28: ...publisher of this driver software screen appears 5 Select Install this driver software anyway 6 The software for this device has been successfully installed screen appears Windows has finished instal...

Page 29: ...elect the Hardware tab and click on Device Manager to view a list of devices Then click on Multi port serial adapters to view the entry for the card driver Click on Ports COM LPT to view the list of p...

Page 30: ...r 2 Click on Modems to expand the list 3 Select one of the modem drivers being used with the ISI Card The modem drivers are designated MultiTech systems MT5634SMI V92 followed by number designations f...

Page 31: ...gh 5 for each additional modem driver to be removed Delete COM Ports 1 In Device Manager click on Ports COM LPT to expand the list 2 Select one of the COM ports being used with the ISI Card These are...

Page 32: ...click on the first port to be deleted the order of removal is not important and select Uninstall 4 At the Confirm Device Removal screen click OK 5 Repeat steps 3 through 5 for each additional ISI COM...

Page 33: ...either 4 or 8 If multiple ISI Cards are present those beyond the first will be further specified as 2 3 etc 3 Right click on the first ISI Card to be deleted the order of removal is not important and...

Page 34: ...ct the ISI Card 3 Windows needs to install driver software for your PCI Serial Port Click on Locate and install driver software recommended Windows will guide you through the process of installing dri...

Page 35: ...the Browse for driver software on your computer screen Click Browse Browse to the Drivers folder on your on your ISI product CD then select the Drivers folder Within the Drivers folder select Win32bi...

Page 36: ...ars Click Install 9 Installing driver software on screen appears 10 When the software for this device has been successfully installed screen appears Windows has finished installing the driver software...

Page 37: ...he installation wizard must install four ports and four modems and must make four modem port associations Similarly for the ISI 8 the installation wizard must install eight ports and eight modems and...

Page 38: ...re for your device screen appears Choose Browse my computer for the driver software Advanced 4 At the Browse for driver software on your computer screen Click Next 5 Windows can t verify the publisher...

Page 39: ...device has been successfully installed Windows has finished installing the driver software for this device Multi Tech Communications Port Click Close This wizard will return to the Please choose your...

Page 40: ...that came with your Multi Tech Systems MT9234SMI Click on I don t have the disc Show me other options 2 The User Account Control Windows needs your permission to continue screen appears Click Continue...

Page 41: ...s also selected The Browse window shows the drive location for example E Drivers Win32bit Vista 2008 Win7 If you are installing drivers for a Vista 64 bit Operating System ensure that you are browsing...

Page 42: ...u can verify successful installation of the ISI Card the ports and the modems by going to Start I Control Panel I System Select the Hardware tab and click on Device Manager to view a list of devices T...

Page 43: ...Manager The Device Manager list will appear 2 Click on Modems to expand the list 3 Select one of the modems being used with the ISI Card The modems are designated Multi Tech systems MT5634SMI V92 _ fo...

Page 44: ...ignated as Multi Tech Communications Port COMx where x is usually 3 or greater 3 Right click on the first port to be deleted the order of removal is not important and select Uninstall 4 At the Confirm...

Page 45: ...Here x will be either 4 or 8 If multiple ISI Cards are present those beyond the first will be further specified as 2 3 etc 3 Right click on the ISI Card to be deleted and select Uninstall 4 At the Co...

Page 46: ...the installation wizards appear repeatedly The install wizard repeats for each modem and port on the ISI Board Serial Port Installation This wizard installs the files for the ISI Card 1 Power up your...

Page 47: ...ation in the search and Click Browse Browse to the Drivers folder on your ISI product CD and then select the Drivers folder Within the Drivers folder select Win32bit XP 2003 folder If you are installi...

Page 48: ...ISI9234PCIE 4 Port Analog Modem Card has not passed Windows Logo testing to verify compatibility with Windows XP Click Continue Anyway 8 Please select the best match for your hardware from the list b...

Page 49: ...dem ISI Server Cards User Guide 49 9 Please wait while the wizard installs the software screen appears 10 A completing the Found New Hardware Wizard screen appears Click Finish Downloaded from Elcodis...

Page 50: ...modem port associations Similarly for the ISI 8 the installation wizard must install eight ports and eight modems and must make eight modem port associations Each port and each modem entails a separa...

Page 51: ...lected The browse window shows the drive location for example E Drivers Win32bit XP 2003 Click Next 6 Please wait while the wizard searches Multifunction Device 7 Then a Hardware Installation Windows...

Page 52: ...s selected e drivers win32bit xp 2003 oemport xp 2003 inf is selected for 32 bit operating system or select the second choice for a Windows 64 bit Operating System e drivers win64bit xp 2003 oemport x...

Page 53: ...for each port being installed For example four times for the ISI9234PCIe 4 and eight times for the ISI9234PCIe 8 Modem Driver Installation This wizard will install the file for the modems on the ISI...

Page 54: ...ew Hardware Wizard Please choose your search and installation options screen Ensure that Search for the best driver in these locations is selected and that Include this location in the search is also...

Page 55: ...inue Anyway 6 Please select the best match for your hardware from the list below Ensure that the top choice is selected e drivers win32bit xp 2003 multitech_pcie_upci_zpc inf is selected for 32 bit op...

Page 56: ...can verify successful installation of the ISI Card the ports and the modems by going to Start I Control Panel I System Select the Hardware tab and click on Device Manager to view a list of devices Th...

Page 57: ...Card first then the ports and finally the ISI Card Following this procedure will ensure removal of all ISI components Details are presented below Delete Modem Drivers 1 Go to Control Panel I System Go...

Page 58: ...ed Multi Tech systems MT9234SMI followed by the number designation for all modems except the first 2 3 etc Right click on the last modem that was installed and select Uninstall 4 At the Confirm Device...

Page 59: ...n Ports COM LPT to expand the list 2 Select one of the COM ports being used with the ISI Card These are designated as Multi Tech Communications Port COMx where x is usually 3 or greater 3 Right click...

Page 60: ...vice Manager click on Multi port serial adapters to expand the list 2 Select the entry for the specific ISI Card to be removed either Multi Tech ISI5634UPCI ISI9234PCIE X Card Here x will be either 4...

Page 61: ...onfirm Device Removal screen click OK 5 Repeat steps 3 through 5 for each additional ISI Card to be removed 6 Shut down the computer 7 With the computer s power off you can remove the ISI Card physica...

Page 62: ...ct CD Installation consists of three processes A building the driver using the make install script B creating tty device names and C verifying successful loading of the driver We describe this install...

Page 63: ...7 of the Building the Linux Driver procedure and watch for errors 3 To confirm that the tty devices function for each modem on the ISI Card execute the utility minicom and dial out on each modem Un I...

Page 64: ...ve The main splash screen appears 2 Click Initial Setup Country Sel 3 The Global Wizard page appears You can select to run the Global Wizard from the CD or install it on your hard drive Click on the I...

Page 65: ...Modem Reset screen appears with the Select first COM port on the ISI Card drop down window blank 3 Click OK and the Select first COM port on the ISI Card displays the COM ports e g COM3 If you want to...

Page 66: ...cable that has an RJ45 connector on one end which connects to the card and four RJ11 connectors on the other end which connect to phone receptacles The eight modems ISI 8 are served by two such fan ou...

Page 67: ...an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with 47 CFR FCC Part 15 rules Opera...

Page 68: ...ion points reuse and recycling of specified percentages per the WEEE requirements Instructions for Disposal of WEEE by Users in the European Union The symbol shown below is on the product or on its pa...

Page 69: ...nsuring that the products supplied are compliant through a formalized process which includes collection and validation of materials declarations and selective materials analysis where appropriate This...

Page 70: ...Appendix C Environmental Info MultiModem ISI Server Cards User Guide 70 Downloaded from Elcodis com electronic components distributor...

Page 71: ...ers 8 Linux installation 62 P PCI bus variations 4 R Reset utility 65 S Specifications 5 V Vista and Installation of the Modem 27 W WEEE statement 69 Windows 7 installation 11 Windows installer 9 Wind...

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